Edith (Edie) Johnson
**************@*****.***
Thousand Oaks, CA
eCommerce Website Content Analyst for an online marketplace, with experience in technical writing, training clients, and social media advertising.
SKILLS
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, WordPress, Photoshop, HubSpot, MailChimp, and JIRA.
EXPERIENCE
eCommerce Web Content Analyst, Technical Writer, Software Tester Zobrist Consulting Group, Inc. - Woodland Hills, CA Feb 2016 – Feb 2018
● Worked on a team that developed an online retail marketplace and assisted in onboarding 40 independent fashion designers to the marketplace platform.
● Created and maintained customer-facing and internal documentation by communicating with CEO, developers, and project manager.
● Created social media campaign for the website using MailChimp. Created email marketing campaigns using HubSpot
● Maintained blog using WordPress.
● Trained marketplace sellers on using seller dashboard for viewing orders, shipping orders, approving returns, and maintaining inventory.
Office Manager and Legal Assistant
Law Office of Carolyn C. Phillips, Civil Litigation Attorney - Westlake Village, CA May 2009 – Feb 2016
● Managed a busy litigator’s “back office” as her sole assistant for nearly seven years.
● Enhanced attorney effectiveness by establishing and organizing files and tracking cases and due dates.
● Maintained contact with key people involved in each case and scheduled depositions, court reporters, deponents, and opposing counsel.
● Assisted preparation of legal documents, filings, exhibits, and reports.
● Performed general administrative tasks such as greeting clients, scheduling appointments, mailing, copying, faxing, filing and scanning.
● Maintained all office equipment including printers, copiers, and computers. Monitored office supplies and replenished stock as necessary.
● Maintained case costs by verifying outstanding balances with attorney, clients, and providers. Processed accounts receivable, accounts payable and expense reimbursements. EDUCATION
University of California, San Diego – Bachelor of Arts in Applied Mathematics