Customer Service Training
Resume:
Jessica Burton
*********@*****.***
Mesa arizona
Objective
My objective is to utilize my military knowledge and training plus my civilian experience to enhance my professional growth in service to my country
Education & Credentials
National Guard Reservist Training,
Spc. Burton, Jessica SSN ***-**-****
May, 2011 - present
Graduated Advanced Individual Training as a 25L cable
installer/maintainer.
Southern Union State Community College, Opelika, AL
August, 2005 – 2009
Curriculum for RN program
Experience
Center for Pain, Montgomery, AL
April, 2014 – present
Lab Assistant: Patient paperwork, answer phone, schedule appointments. Provide customer service to patients such as helping them complete paperwork. Have to be organized and punctual to work in three separate office locations.
Academy Sports & Outdoors, Montgomery, AL
November 2011 – April, 2014 (part-time)
Assist customers with locating merchandise, sell guns and handle all paperwork involved including run background checks. Sell hunting supplies, fishing supplies, answer phone, look up merchandise on computer, etc.
National Guard, Fort Gordon, GA
January 6, 2011 to May 25, 2011
Completed AIT training: Learned to install and maintain fiber optic cables, monitored incoming and outgoing traffic at my unit
National Guard, Fort Sill, OK
October 6, 2010 to December 16, 2010
Basic Training: While participating in basic training I further honed my organization, time management and teamwork skills. I learned the value of perseverance through strict discipline
Community Hospital Tallassee, AL–CNA Tallassee Assisted Living Tallassee, AL-CNA
August, 2007 – March, 2008 August, 2005 – May, 2007
Take and record patient vital signs
Input patient information into computer
Provide routine care, such as bathing, dressing and feeding patients
Carry out instructions from nurses
Skills
Proficient in Microsoft Word, Excel and Access
Take direction/instruction well
Motivated to work as a team work to complete assigned tasks
Dependable and time driven
Recognition & Awards
Received ‘Rock Hard’ award during basic training for outstanding determination, hard work and dedication
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