Customer Service Data Entry
Resume:
Giovannia Springs
Charlotte, NC
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Quicklotz - Rutherfordton, NC
June 2018 to Present
Sort and palletize items that are mainly sold and distributed to the public. Wholesale. Quality Control Inspector
Data Pak - Rockwell, NC
October 2017 to May 2018
Inspect parts required to assemble washers, dryers, refrigerators, etc. Responsible for making sure all parts are correct, counted and sealed properly before shipping them to other companies. Record data onto quality inspection check sheets.
Warehouse Employee
Adidas Group/ Personnel Solutions - Spartanburg, SC August 2016 to August 2017
Warehouse associate. Scan, tag and box clothing items, shoes, etc. Work in a busy environment as well as lift heavy boxes and stand for 12 hours. Responsible for making sure all items were labled correctly before shipping to different companies. Foreign trade company. Collection Specialist
Parker Mediation Group
November 2014 to June 2016
Worked in recovery area where I was responsible for working with customers to establish full balance accounts through repayment plans or settlements. An established list of accounts (auto dialer, automated system) that contacted customers directly. Frequent inbound and outbound calls. Responsible for submitting extension requests and recovery activities. Objective was to contact high risk/delinquent customers to rectify all matters by securing payments on active loans/credit card accounts and resolve billing inquiries, negotiating payment arrangements, etc. Results and satisfactory work was required. Excellent written and oral skills as well as strong negotiation skills a must. Organizational skills and the abiility to work in a fast paced, team environment a must. Self motivated and goal oriented a must. Familiar with skip tracing as well as TLO system. Collector
Johnson & Kearney Collections - Charlotte, NC
January 2014 to October 2014
Responsible for collecting on past due accounts from clients who have taken out credit card loans, etc. Dealt with an established list of accounts through an automated system; routine inbound and outbound calls. Non routine when dealing with clients because every client is different. Ultimately, rectifying all matters in accordance with compliance guidelines within collections. Know how to work in a fast paced, team environment as well as having strong negotiation skills. Had to be self motivated. Written communication skills and oral skills were a must. Familiar with skip tracing as well as TLO system. Clerk/Cashier
Olan Mills-Studio - Concord, NC
May 2013 to December 2013
Greet customers, sale photo packages to customers, keep work area clean, use a computer (Microsoft works), operate cash register, make and keep customers happy. Education
Currently Attending in Esthetics
Rowan Cabarrus Community College - Salisbury, NC
2018
Incomplete in Business Management/Entrepreneurship Cleveland Community College - Spindale, NC
February 2010 to August 2012
Skills
Quality Control, Data Entry, Customer Service, Hospitality, Collections, Quality Inspector, Inspection, AOI
Additional Information
I am a very outgoing person, very upbeat and positive personality. I always try my best to do my best. I am a hard worker who is very loyal and dedicated. I execute any demands that are expected of me and always give one hundred percent. I work well alone as well as with others. I prefer independent assignments as opposed to micro-management, but working with a team is also great. I am also a fast learner and enjoy learning new things.
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