medical superintendent,management,Administration

CV FOR THE POST OF MEDICAL SUPERINTENDENT/Unit Head/(Hospital Services)

Dr Sanjay Kant Mishra [MBBS, PGDHHM, PGDBM, M.PHIL (HOSPITAL ADMINISTRATION)]

Tagore Park, Tiljala

Kolkata-39

Tele No/751-***-****

Email **-*************@*****.**.**/************@*****.***

Job Objective

•To help the organization meet the goal and be successful while holding the position of Medical Superintendent/Unit Head in the Hospital/HCO

Educational Summary

•MBBS in the year 1990 from ANMMCH, Gaya.

•Successfully done internship/resident training in various departments of Surgery, Medicine, Psychiatry Skin and others from Safderjang Hospital, New Delhi, Hindu Rao Hospital, Delhi, and Tirath Ram hospital, Delhi.

•Post Graduate[2 Years]Diploma in Business Management[PGDBM]-Hospital Administration from MGVV,MP

•Diploma in Health and Hospital Management [PGDHHM], studycenter being Command Hospital Kolkata.[IGNOU]

•M.Phil.[Hospital Administration]from CMJ University, Meghalaya,Shillong

•Certificate Course in Internal Councilor programme on NABH Standards conducted by QCI

•Participated in -In House NABH INTERNAL AUDITOR TRAINING PROGRAM

•Participated in in -house NABL training program.

Professional Experience

An astute professional with over 22years of experience including 14 years in corporate sector, currently working as Medical Superintendent/Unit Head in 300 bedded Kailash Hospital, Dehradun REPORTING DIRECTLY TO DR Mahesh Sharma,CMD sir.

Worked as General Manager in 332 bedded Radha Govind Hospital, Meerut as per my contract reporting directly to the Chairman.

Worked as Group Medical superintendent in 200 bedded Marwari Hospitals having 2 units(Marwari Hospital and Research Center and Marwari Maternity Hospital )in Athgaon, Guwahati from March 2016, for one year, directly reporting to the Honorary President and general Secretary.

Worked as Head of Medical Services in 200 bedded Mission of Mercy hospitals, Kolkata.

•Worked as Medical Superintendent in 180 bedded IRIS Hospital, Kolkata reporting to the CEO .

•Worked as General Manager (Procurement) in BMSICL,Patna,Reporting to the Principal secretary,Health, Bihar(one year 3 months),heading 8 Medical Colleges and 38 districts of Bihar

•Worked as Additional Medical Superintendent in 350 bedded, Shri Venkateshwar Medical College and Hospital, Gajraula [Delhi/NCR] from 25.04.2013 for one year reporting to the Chairman.

•Appreciably worked as Asst General Manager, Clinical Administration in 500 bedded Medica Super specialty Hospital, Kolkata-nearly for two years since June 2011 reporting directly to the Chairman and functionally to the General Manager.

•Worked as assistant Director, Hospital administration in Siddhi Vinayak Hospital, Patna for nearly two years(Jan-2008 to Jan-2010)

•Worked as Administrator in Agrachal Health Care, Darbangha, from 01.08.2004 to 30.11.2007 for 3 years.

•General Practioner and Part time Medical Officer in the Park, from Feb. 1995 to July 2004(9 years)

Key Task Handled

•Supervised day to day working and function of the Medical services offered by the Hospital as well as Administrative function of the Hospital.

•Commissioning /Procurement of Medical Equipment, Drugs and other requirements of the Hospital.

•Team member in Budget Committee

•Closely had a watch over P & L statement and did need based work.

•Liaised with venders and stockiest to maintain continuity of supply and price negotiation.

•Involved in Clinical Audit

•Liaised with Consultant, Nursing Superintendent and other staff to forecast requirement of materials, drugs and disposables

•Facilitated the work of senior Consultant as per NABH norms

•Evaluated and counseled consultants for their performance in OPDs, IPD and other areas.

•Helped in proper functioning of the entire clinical department.

•Helped in the functioning of entire Nursing department.

•Ensured proper dealing of MLC.

•Supervised the work of Residential Medical Officer, Registrar and other categories of staff

•Interviewed candidates for the post of Medical Officers and Nursing staffs.

•Advised various programs/schedule of training and ascertained they were implemented

•Supervised and looked after the work of RMO/Registrar in the Hospital. This entailed keeping track of their daily activity, checkwork, casesummary, treatment etc.

•Involved in evaluating and grading the work of Residential Medical Officer..

•Insured that Doctors, Nurses attended the patient on time. Quality of work, generaldiscipline, workattendance were also looked at.

•Ensured that Consultant did not have any grievance in attending and delivering patient care.

•Attending to and solving Patient and attendants complaint.

•Attending all meetings particularly morning meeting and assuring feedback to be fully comprehended

•Quality Indicators as per NABH were adhered to.

•Careful monitoring of the ward, making sure all consultants gave round and referrals were attended to.

•MRD files were updated and assured they were in order/Documented.

•Organized Medical Board for patient where needed.

•Participated in Mortality meeting

•Auditing Close and Open files

•Interacting with marketing team to organize Medical Camps.

•Supervision of the Nursing Team

Arranged interdepartmental meeting to solve problem

•Trained staffs regarding safety/Hygiene, handwashing and other infection control measures.

•Insured that staff underwent routine investigation and annual health check up

•Counseling patient and staff

Key Task Handled

Team member in getting Medica Super specialty Hospital NABH accredited.

Successfully procured medical equipment’s, commissioned and lead the Venketeshwar hospital process driven following hospital policies leading to its establishment and MCI recognition.

Completely streamlined F &B department and Nursing in IRIS Hospital, Kolkata.

Streamlined HR department, with departmental SOP, JDs, KRA,KPI.in Marwari Hospital,Guwahati.

Recruited GNM and B.Sc nurses and consultants, RMOs, senior residents as and when required.

Stream lined the functioning of various department with particular reference to OT,OPD

Assured proper billing of surgeons.

Timings of the Doctors/Consultants in OPDs and IPD stream lined and monitored.

Started the system of Morning Meeting, Mortality Meeting, Medical Board.

Stream lined OT with its SOP and OT schedule

Worked and am working for collecting >90% feedback from patients and striving for satisfactory feedback from them.

Increased bed occupancy from struggling 40% to constant 68% and has even gone up to 80% at times.

EBITDA had gone up in last 3 months.

Working on Change of Security services.

MOU signed with IAQM for gap analysis and subsequent way forward for NABH.

Over all discipline in the hospital.

Being reported by Doctors, Medical officers, RMO, Resident Doctors, Consultants, Matrons -2,Dietician,Physiotherapist,DGM(Quality and Legal),AGM-operation, medical Officer In charge Blood Bank, Director Laboratory and functionally-Senior Manager Accounts, Marketing, IT manager, Pharmacy.

Summary of Skills

•Comprehensive knowledge of administrative policy and procedure

•Knowledge of access, assessment and continuity of care

•Excellent management and problem solving skill

•Ability to build and maintain good relationship with doctors, patient and staff

•Good communication,supervising and monitoring skill

•Effective team player .

•Flexible positive attitude and ability to work under pressure

•Strong clinical focus with proactive approach in line with administrative need of HCO

•Instrumental in leading the team towards successful achievement of NABH accreditation of Medica Superspeciality hospital, Kolkata.

•Procurement of Medical equipment/drugs

Personal Details

•I am Dr Sanjay Kant Mishra son of late C.L.Mishra born on 05.05.1965

•Enjoy and have interest in Hospital Administration

•Interested in Patient Care

•Interested in Sports and Socializing

•Avoid politics.

•Love my family(My wife,Dr Rita, Two daughters and my mother in law) in Kolkata.

Reference

1] Mr. Saurabh Kumar Das [IAS] W.B

2] Mr.B.P.Gopalika [IAS] W.B

3] Mr. Rajeev Sinha [IAS] W.B

4] Mr. B.K.Mishra I.P.S, in Delhi(my own elder brother)

5] Mr. Vivek Singh I.A.S, Patna

6]Dr Deepak(anesthesia dept,Paras Hospital

7]Mr SurendraKumar,IG,CID,Guwahati

8]MrSishirJha,Chief Income Tax comm.N.E states

9]Dr Alok Roy,Chairman,Medica Superspecialty Hospital.

10]Mr Ramesh Kedia,CEO,IRIS Hospital,Kolkata

Notice Period……. 30 days

Current CTC… 30 lakh/annum with other benefits

Expected CTC…. As per industry standard.

Contact this candidate