Michelle Clark

***** ********* **.

Norwalk, CA *0650

562-***-****

ac548r@r.postjobfree.com

Objective: Seeking a position utilizing excellent customer service and verbal skills.

Profile: More than 10 years experience with the Transportation Security Administration as a Transportation Security Officer protecting our country and the general public. I am experienced in TSA airport operations and people skills. I have proven skills in problem solving as well as my ability to work with my fellow employees and the general public. At the terminal I get the job done.

Experience:

February 2008- May 2018

Transportation Security Administration, Los Angeles, California

Transportation Security Officer (screener), SV 1802 D/D, G/G, E/E

Duties and skills include:

Processing passenger ID and ticket verification in an efficient manner

New hire briefings

Tray maintenance

Explaining TSA policy to the general public

Answer passenger questions

Shadow new hires

Sort liquids, gels, and aerosols

Ability to stand for long periods of time

Direct passengers and crowd control

Monitor sterile area including closed lines

Observe and report suspicious behavior

Education: BA in Philosophy with a minor in Criminal Justice, June 2007

California State University, Pomona, California

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