Customer Service Front Desk

DD

OBJECTIVE

To provide excellent, quality, and satisfactory service.

SKILLS

Great multitasking skills

Excellent customer service skills

Excellent with numbers and problem solving

positive energy

DESTINY DORSEY

1381 SAVANNAH PL, SE. APT.101 WASHINTON DC, 20032

EXPERIENCE

CASHIER/CREW MEMBER • POPEYES RESTURANT • SUMMER 2015 TO SUMMER 2016

Greeted and provided prompt and friendly service to customers in a way that will exceed customer expectations and ensured customer satisfaction.

Followed procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness.

Held responsible for the cleaning and sanitizing of food preparation area, storage areas, including interior and exterior of restaurant, equipment, and utensils.

CASHIER/TEAM MEMBER • NATIONALS STADIUM • FALL 2016 TO SUMMER 2017

Greeted and serviced our event goers in a fast and professional manner.

Maintained an accurate cash drawer, and a clean and organized work area.

Keep front of concession stands free of spills and debris.

Responsible for handling and ringing in all money and product transactions with guests.

Assisted in preparing customer orders and cleaning designated working areas and equipment used during events

CUSTOMER SERVICE REPRESENATIVE/CONCIERGE

CLASSIC CONCIERGE SUMMER 2017 TO WINTER 2017

Direct/Greet guests at the front desk and make suggestions for entertainment, dining and other engagements as appropriate

Make reservations upon request of the guest

Prepare and display beverage and snack options for guests in the lobby

Assist with the organization of on-site events, such as weddings and corporate retreats

Direct guests

EDUCATION

HIGH SCHOOL DIPOLMA • 08/2017 • BALLOU SENIOR HIGH SCHOOL

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