Information Security Help Desk

Fern L. Kekauoha

**** ******** **. ***.** *****

**********@*****.***

Career Overview

Motivated and customer-oriented Document Conversion Designer with strong conceptual and designs skills. Technically advanced information specialist in converting data into digital data form. Qualifications

● Information security

● Excellent problem solving skills

● Document management

● Optimizing and performance tuning

● Strong analytical skills

● Technical help desk experience

Technical Skills

● Windows

● Abbey Fine Reader

● Adobe Acrobat

Accomplishments

● Streamlined QA process to increase efficiency

● Identified, recommended and prioritized new features and applications in conjunction with business leaders and management managers.

● Developed, coded, installed, tested, debugged and documented Web applications using appropriate programs.

Work Experience

Document/ Data Technician

October 2009 to March 2011

Hawaiian Homestead Technology- Honolulu, Hawaii

● Assisted in the monitoring and reporting on performance.

● Developed and maintainee accurate documentation and providing management with proper understanding of organizational needs.

● Maintained and managed project plans.

Education and Training

University Laboratory School- 1984

Reference upon request

Contact this candidate