Administrative

Professional Profile

•*+ years of work experience in Business and Education with administrative roles.

•Strong skills around communication, listening, and consensus building.

•Experience working with diverse and multicultural teams.

•Experience planning and scheduling meetings, conferences, and events.

•Experienced in building and maintaining business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

•Experienced in processing of orders, communication, and coordinating with other departments to resolve inquires.

Related Work Experience

Customer Service Call Center MsourcE (India) Pvt. Ltd. 2003 - 2003

•Worked in 800+ employee call center assisting CHASE MANHATTAN BANK customers in the United States.

•Handled inbound calls and guided customers through the website.

•Assisted customers with account service issues using proprietary bank software.

•Assisted in troubleshooting problems the customers faced while browsing through the website.

•Learned Customer service philosophy of knowing and listening to customers, understanding their issues and providing solutions.

Sales & Marketing – Corporate Executive Hotel Sagar Plaza 2002 – 2002

•Generating new business with companies in a geographic area.

•Followed up leads and performed cold-calls to introduce Hotel services to area companies, provided the request for proposal, negotiated and finalized contracts.

•Managed client events and conferences while fulfilling customer’s expectations for service.

Recent Work Experience

Primary Lead Teacher Abacus Montessori Academy - Chalfont PA 2015-2018

Assistant Teacher Ithaca Montessori School - Ithaca, NY 2007-2009

Education

•MBA - 2000-2002 University of Pune,India.

•Bachelor of Commerce - 1997-2000 University of Kashmir, India.

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