PATTY MANGIONE
Land O’Lakes, FL 813-***-**** *****@***************.*** linkedin.com/in/patty-mangione-985b9325/ HUMAN RESOURCES PROFESSIONAL
Safety & Compliance HR Generalist Expertise Medical Office Management Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, mediations, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance, as well as in-depth medical knowledge and expertise. Demonstrated success negotiating win-win compromises, managing workers compensation and liability claims, and coordinating safety compliance programs. Enhance efficiency and consistency in operations by researching best practices and implementing standard operating procedures and policies, and training staff in use of these procedures.
Safety Compliance Programs
Strategic Planning & Analysis
Organizational Development
Employee Relations
Risk Avoidance
Occupational Health
Claims Management
Employee Development
Alternative Dispute Resolution
PROFESSIONAL E X PERIENCE
AMERISCAPE SERVICES, Thonotosassa, FL 3/2017 – 10/2017 Director of Human Resources and Safety
Streamlined operational processes, coaching and guiding managers on Best Practices for managing their teams through adoption of collaborative mindsets while adhering to Florida HR laws which resulted in improved relationships, elevated morale, and better performance.
Championed conflict resolution through effective and efficient mediation, collaborating with managers, employees, and other key players for a better understanding of benefits and consequences of their actions.
Spearheaded the implementation of policies and programs designed to enhance employee safety and lawful workplace compliance which resulted in fewer work related injuries and Auto/GL exposures.
Developed, launched, and managed business strategies by identifying and researching human resources issues, contributing information, analysis, and recommendations to promote strategic thinking and direction, and establishing human resources objectives in line with organizational objectives.
Coordinated and executed human resources initiatives by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, AA/EEO compliance, and labor relations.
Directed and supervised human resources operations by coaching, counseling, and reprimanding staff, planning, monitoring, appraising, and reviewing employee contributions, resolving problems, and implementing change. JP MORGAN & CHASE CO., Tampa, FL 4/2016 – 3/2017
Short Term Disability Case Manager
Cultivated and maintained relationships with employees who were severely ill or injured and assisted them through the full cycle of their claims, providing comfort and assurance uninterrupted pay.
Applied in-depth medical knowledge, liaising with medical and behavioral providers in making independent, timely, and effective claim approvals.
Honored with numerous written expressions of gratitude commending my work from claimants. PATTY MANGIONE
Page 2 of 2
LMP, Inc., Dover, FL 6/2012 – 4/2016
Corporate Human Resources & Risk Manager
Designed and implemented an HR and Safety department from scratch, coaching and training managers whose oversight included 250 employees statewide
Provided oversight and supervision of work related injuries, auto, and general liability incidents, minimizing exposures, and prevailed in several legal cases.
Maintained and compiled detailed documentation of employee records, assessing for I-9 compliance, while adhering to strict confidentiality and record-keeping regulations.
Contributed to business planning, policy development, and implemented health and wellness intervention processes.
Oldcastle Southern Group, Lutz, FL 12/2002 – 11/2011 EHS Administrator/Medical Liaison
Implemented and managed occupational health programs administratively for nearly 10,000 employees nationwide.
Coordinated workers compensation claims for hundreds of employees, limiting future exposures and claim length which reduced future incidents and claim costs.
Provided oversight of DOT and OSHA medical surveillance and compliance, Drug Free Workplace Programs, and initiated occupational health clinic and MRO set ups in five states which streamlined processes and enabled me to act as medical and behavioral case manager on the employer's side. E D U C A T I O N & CREDENTIALS
OSHA 510 Certification • USF OSHA Training Institute, Wesley Chapel, FL LPN Nursing & Medical Coursework • Erwin Vo-Tech, Tampa, FL