Gao Pan

*** ******** ******, ****** **** NC *****

ac53qy@r.postjobfree.com c: 336-***-****

IT Infrastructure Architect

Extensive success in engineering innovative IT infrastructure solutions for high-profile global corporations

Highlights of Qualification

Driving enterprise architecture design and implementation to align with business goal

20+ years of experience in IT, 10+ years as enterprise architect/infrastructure architect

Focused, dedicated, enthusiastic, and business oriented

Certified AWS Solution Architect

Experienced in private cloud and public cloud strategy, adoption, implementation, and integration

Extended knowledge in server, storage, and network

Fluent in disaster recovery design

Experienced in solution evaluation and vendor selection

Effective in building customer relationship and achieving satisfaction

Career Summary

Fujitsu, Durham, NC

Operate strategically to lead the development and implementation of technical architecture

Lead Architect (09/2016 to Now)

Collaborate with Fujitsu’s solution, implementation and operation teams, as well as the customer’s LOBs to ensure quality and timely service, enable and encourage new capabilities to provide a complete portfolio of technology services with scalable, reliable, and high-performance enterprise solutions

Drive operation and delivery improvement program, modernize and standardize all the solutions, enhance quality, streamline review and approval process, and enforce internal SLA

Initialize service capabilities mapping to build technology taxonomy with standard solution options, reference architecture, and target state roadmap

Started private cloud deployment, and ensured full operation and management integration

Guided the iSeries roadmap creation, developed different approaches with Pros and Cons comparison, and determined the best solution

Lenovo Corp, Morrisville, NC

Led enterprise-wide, cross-functional efforts, and drove the development of an enterprise architecture that is stable, secure, and optimized to provide high performance and enable capability

Enterprise Infrastructure Architect (06/2013 to 09/2016)

Collaborated with Enterprise Strategic Team, Business Transformation Team, and Infrastructure Basis Team to develop the enterprise infrastructure architecture vision, migration strategies, and define the enterprise infrastructure framework and standards that best support application vision, strategies, and operations

Completed private cloud (IaaS) strategy, led the effort to evaluate different OpenStack distributors, implemented private cloud in the US and China, migrated 50+ workload in private cloud, and generated roadmap for continuous improvement

Completed public cloud and hybrid cloud (IaaS) strategy, collaborated with security team to setup public cloud & hybrid cloud security governance, led the effort to design and build public cloud VPC model, connected between cloud and on-premise, established policy and procedure to consolidate exist and future hosting, and deployed 20+ workload on public cloud

Successfully drove the disaster recovery project, led the efforts to complete the Technical Solution Document which includes Storage Selection, p-Series and x-Series failover and failback solutions, infrastructure build in DR site, circuits requirement, DR procedure, and testing strategy

Established enterprise technology principles, standards, reference architectures, governance processes, and Enterprise Architecture Council review & approval procedure

Led network re-design project to upgrade network infrastructure to Nexus technology with a security enhanced 4-zone model, created migration strategy to the new infrastructure, directed the future network towards software-defined networking and software-defined data center

Led VMware re-engineering project, which includes: optimizing hardware selection and configuration, consolidating VMware farms from different security zones, completing service catalog for VM selection and procedure of re-sizing resource allocation based on real utilization

Started enterprise-wide Active Directory enhancement project, which enforced using AD for all privileged ID, domain membership for all Windows servers (include servers in DMZ), fine-tuned GPOs to meeting best practice and regulatory requirements, and PoC AD for Linux servers

Involved in Moto and Lenovo converging project, assisted the teams to create the framework to collect all the operation requirements, capabilities, and criticality, completed gap analysis, and built migration roadmap

Infinite @ IBM, Greensboro, NC

Performed the role of Data Center Relocation Integration Architect to ensure DC infrastructure is integrated seamlessly and flawlessly for the new IT outsources engagement.

Data Center Migration Architect (04/2012 to 06/2013)

As part of transition and transformation, worked closely with Data Center Integration PM and architects of other relevant towers to create enterprise architecture and ensure that projects stay on schedule and budget, and meet project definition.

Successfully integrated Tyco Flow Control Company’s DC into IBM data center, followed by splitting up from its mother company and merging with another company, and created new network, Active Directory, storage and tool infrastructure to support the change.

Successfully consolidated American Honda headquarter data center and several other remote data centers into two strategic data centers, migrated couple thousand open system images, i-Series and mainframes, consolidated different storage frames to a smart multi-tiered storage array.

SGA @ Bank of America, Charlotte, NC

Recruited to manage design, implementation, and maintenance of critical information system infrastructure for Bank of America while ensuring secure, available, and functional system platforms and environments.

Infrastructure Architect (05/2010 to 03/2012)

Serve as primary point of contact coordinating and leading multiple concurrent Enterprise Technology & Delivery development and enhancement projects. Deliver high-level n-tier architecture design, managing project expectations and timetables throughout all phases of development process. Manage Subject Matter Experts (SMEs) activities ensuring designs meet Enterprise standards and Business requirements.

Drove project to deploy global worldwide platforms to support release of more than 100 servers with a $1M capital investment and $3M investment across the next four years as TCO.

Played key role during Merrill Lynch Data Center integration project, supervising migration and integration of key applications into Bank of America Data Center, overseeing the storage provisioning and replication, physical and virtual server building, firewall and load balancer configuration

IBM GS @ American Express, Greensboro, NC

Interfaced directly with such clients as American Express to architect and develop customized global corporate IT communication and security infrastructure solutions to meet client expectations.

Technical Solution Architect / Subject Matter Expert (02/2007 to 05/2010)

Delivered high-level technical leadership in developing and deploying infrastructure policies and procedures, working with IT Project Managers in aligning services and resources to provide secure and highly available network infrastructure. Collaborated with senior managers on infrastructure design as stakeholder for IBM solutions, working across business units to promote optimal solutions and resolve issues effectively.

Drove process to upgrade VMWare infrastructure to 3.1 platforms throughout US, EMEA, JAPA, and LAC, which implemented a robust virtual management processes, shortened service deployment cycles, enabled campus level disaster recovery, and maximized system utilization.

Developed and implemented Disaster Recovery solutions for several high-profile applications, created Citrix enterprise infrastructure in the Disaster Recovery environment.

Documented procedures and standards for future applications, defined responsibilities and SLAs for customers, DBAs, System Administrators and PMs, which dramatically reduced project life cycle.

Developed and implemented the VSS (Virtual Self Serving) framework that allowed customers to prevision virtual machines and DB instances in E1, E2 and E3 environments.

Implemented American Express Citrix 4.5 Enterprise infrastructure, successfully migrating 50+ Desktop Plus Citrix servers and separating applications to three isolated environments; project improved overall disaster recovery performance, reduced operational costs by integrating all customer application farms into one single enterprise-managed farm.

IBM GS @ American Express, Greensboro, NC

Coordinated multiple concurrent projects as primary point of contact for AMEX, responsible for evaluating technology resources and devising solutions to streamline operations and automate system processes.

Sr. System Administrator (05/2002 to 01/2007)

Collaborated with Senior Management on infrastructure designs, project management strategies, analyzed business requirements, and supervised outsource development projects.

Led teams that virtualized 42 servers to seven ESX hosts, and consolidated 12 SQL servers to five.

Spearheaded migration and implementation of 12 TB SAN/NAS infrastructures and supervised migration of file and print service from Novell and NT to Windows 2003 cluster environment.

Supported Sarbanes-Oxley Compliance/GSD311/Amex Intranet Scan, translated IBM/AMEX security standards to daily security guidelines, enforced daily procedures using GPO and VSA standards.

Implemented NAC architecture, integrated WINS, DNS, and DHCP into active directory domain controllers for Active Directory deployment, ensured name resolution schema met AMEX standards.

Played key role in supervising installation of AD SSP servers and automatically updated desktop interface for more than 2K users for Greensboro SSP active directory conversion project.

Played key role as on the Greensboro Tivoli project team, responsible for installing Tivoli on 200+ servers, fine tuning GPO, and transferring knowledge of Tivoli on-Demand software distribution.

American Express, Greensboro, NC

Managed large-scale technology projects through all planning, designing, implementation and support phases.

Sr. System Administrator (05/1997 to 05/2002)

Provided technical leadership in managing and supporting network / server infrastructure development plan for multiple concurrently running projects. Served as a point of contact in troubleshooting support issues and devising solutions to maintain server and network operations. Held responsible for maintaining backup and disaster recovery procedures. Scanned, tested, and upgraded all systems to ensure Y2K compliance.

Additional Experience

Network Administrator (07/1995 to 05/1997) Butler Technology Solution, Greensboro, NC

Teaching and Researching Assistant (08/1994 to 08/1995) NC A&T SU, Greensboro, North Carolina

System Administrator (07/1988 to 07/1992) Shanghai Xerox Corp., Shanghai, China

Education & Credentials

Master of Science in Electrical Engineering - City College of New York, New York, NY

Bachelor of Science in Electrical Engineering - East China Normal University, Shanghai, China

Certifications: AWS Certified Solution Architect Microsoft Certified Systems Engineer Windows 2000 / NT (MCSE) Microsoft Certified Professional (MCP) Microsoft Certified Internet Information Server Specialist (MCP+IIS) Certified Netware Engineer / Administrator (CNE)

Professional Development: Participated in Ph.D. Electrical Engineering Program, NC A&T State University

Technical Proficiencies: Windows 2003 /2000 / NT, NetWare, servers, MS Visio, VMWare, Citrix, Microsoft Word, Excel, Outlook, PowerPoint, LAN /WAN routers, switches, Active Directory

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