Manager Employee Relations

CHERYL ALSTON

**** ****** ***** **., ***** Plains, MD 20695 C: 301-***-**** ********@*****.***

PROFILE

Accomplished workshop facilitator to include: Respect In the Workplace, Code of Conflict, ASE Certification, Orientation, Interviewing Skills Workshops, Women’s Oil Care Clinics

2% increase in recruitment of women in the New Jersey project, 2010

Decreased turn-around time for HR Investigations by 50%, 2012

Successful in decreasing turnover rate in high risk stores, using employee recognition, 2013 -2014

80% show rate for Snag-A-Job pilot Recruiting Project, 2014

Currently HR Manager for auto parts warehouse; 89 employees, 5 management staff

EDUCATION

High Point University High Point, NC

BS I/O Psychology 2000

University of Metaphysics Sedona, AZ B.Msc 2012

EXPERIENCE

IMC Hanover, MD

Human Resources Manager May, 2016 - Present

Builds relationships and develops trust horizontally and vertically in order to implement HR initiatives, to include Individual Development Plans/Succession Plans.

Provides support to operations leadership in a variety of areas such as: insights to issues arising within the facility, performance appraisal assistance, managerial coaching, conflict resolution, progressive counseling, etc.

Maintains staffing: opens requisitions for positions, post jobs on social media and web, new hire on-boarding, orientation; forecasting to decrease wait time for replacing headcount.

Builds a positive rapport and trust with employees by frequently walking the warehouse floor and engaging associates, attends pre-shift stretch and flex; Enforce safety program, successfully decreasing lost time injuries & OSHA recordable.

Enters hours & corrects discrepancies in ADP for hourly associates.

Employee recognition leader; Co-facilitates All Hands Meetings monthly

C & S Wholesale Grocers Upper Marlboro, MD

Senior Field HR Generalist July, 2014 – May, 2016

Backfilled for the HR Manager during periods of vacation or travel.

Partnered with HR Manager and operations, maintaining good rapport and relationships.

Successful in employee relations/employee recognition, by having monthly birthday and anniversary celebrations.

Anticipated staffing needs and recruited accordingly; updated job requisitions in iCMS.

Participated in safety meetings; collaborating on preventable and non-preventable incidents.

Sat on panel for Union review of suspensions pending terminations.

AutoZone Ft. Washington, MD

Regional HR Manager June, 2011 – July, 2014

Monitored policy compliance, I-9 & WOTC verification.

Supported store staffing, training and development; Facilitated new hire orientation.

Work closely with Regional Manager to facilitate mid-year and year-end talent reviews; communicate team strength.

Handled LOA, FMLA, Vacation requests, HR Investigations, etc for 110 stores in region

Liaising with regional staff on individual development plans for employees; assist with succession plans of management.

Support store staffing, training and development.

Provide support to operations leadership in a variety of areas such as: insights to issues arising within the facility, performance appraisal assistance, managerial coaching, conflict resolution, progressive counseling, etc.

Conduct "Respect In the Workplace" sessions periodically, in stores.

AutoZone Ft. Washington, MD

Field HR Generalist December, 2008 – June, 2011

Supported multiple Regional HR Managers in achieving HR goals and objectives.

Member of special team for Employee Relations, Training & Development, Recruiting.

Assisted regions with policy compliance and new hire training, to ensure minimum 95 %.

Facilitated Interviewing Skills Workshops for newly promoted or externally hired managers.

Supported the regions in analyzing bilingual needs & hiring effectively to mirror the communities

Assisted with internal and external panel interviews for salaried managers.

Successfully maintained community outreach program; Diversity and Inclusion.

The Home Depot Upper Marlboro, MD

HR Manager August 2005 – April 2008

Maintained all phases of the hiring process, to include interviewing, communicating HR policies and procedures, compensation, facilitating orientation.

Represented The Home Depot at hiring events, to include Hiring Our Heroes, Telemundo, etc.

Drove the succession plan & supported employees with IDPs.

Supported operations team by attending/facilitating team huddles daily.

Successfully maintained community outreach program; Diversity and Inclusion.

Certifications

Leadership Development - 1996

Foundations of Leadership - 1996

AutoZone HR Investigation Certification - 2009

Wicklander-Zulawski Certification – 2011

HR Legal Training - 2017

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