Customer Service Developer

Supreet Kaur

● Toronto, ON M*M*C* ● 647-***-**** ● ************@*****.***● https://www.linkedin.com/in/supreet-kaur-924842b2/ OBJECTIVE: Exceptionally focused and reliable iOS/Android Developer with an outstanding work ethics and programming language knowledge. Able to work well independently or as part of a professional development team. EDUCATION:

Post Graduate Diploma: Mobile Application Design and Development, Lambton College, Toronto Jan 2016 - Sept 2017 Bachelor of Engineering: Computer Science Engg, Lovely Professional University, India Aug 2011 – May 2015 TECHNICAL SKILLS:

• Programming Languages: C, C++, Java,Objective

C, Swift,PHP, Java,Javascript, Objective-C

• Software Development Methodologies: Agile,

Waterfall

• Development tools: BitBucket(Git), GitHub

NetBeans, Visual Studio Code, Eclipse, Komodo

Edit 8, Xcode, Sourcetree

• Web Technologies: RESTful Web Services,

Bootstrap3, HTML5, CSS3

• Databases: MySQL, SQLite

• Operating System: Windows, MacOS

• Testing: XCTest

WORK EXPERIENCE:

Software Developer: Techmien Corp, Markham, Canada Project: Android: To develop the beacon tablet application for Samsung showroom for VIP. Mar 2018 – Present Primary Skills: Java (Android Development), RESTful Web Services,Android Studio, GitHub Working on Samsung tablet application using Nearby and Proximity API which detects beacons whenever user comes in its region based on COSU solution.

• Working as the Front End as well as Back end Developer to develop the whole application from scratch.

• Working with restful API to fetch data from Green Rack services.

• Worked in the team for testing and Quality Assurance to provide better User Experience.

• Preparing, Validating, Testing and Uploading various releases of the applications. Junior Developer: Fetchit Technologies Incorporated, Toronto, Canada Project: iOS: To develop the new interface of existing mobile applications. Oct 2017 – Dec 2017 Primary Skills: Swift (iOS Development), MVC, RESTful Web Services,Xcode, GitHub Worked on Fetchit client and Driver applications, demand delivery, and truck rental apps help in load and move large items across GTA, currently available to download from AppStore .

• Worked as the Front End Developer to give new features to the existing Applications.

• Worked in the team for testing and Quality Assurance to provide better User Experience.

• Preparing, Validating, Testing and Uploading various releases of the applications.

• Prepared documentation for business logic, GUI structure, infrastructure, and technologies used. Co-op: Fetchit Technologies Incorporated, Toronto, Canada Project: Project: iOS: To develop the new interface of existing mobile applications June 2017 – Sept 2017 Primary Skills: Swift (iOS Development), MVC, RESTful Web Services, Xcode, GitHub

• Worked with a development team mainly responsible for translating business requirements into systems qualities.

• Responsible for developing and maintaining ‘Fetchit client and Fetchit Driver’ applications using Xcode to handle various invalid request file and error scenarios.

• Responsible for testing and fixing the prioritized bug before the release of the latest versions of Applications.

• Developed unit and Integration test cases for the written modules. Co-op: RightBlueLabs, Toronto

Project: Logit and Metrics XP May 2017

Primary Skills : Objective C (iOS Development), MVC, RESTful Web Services, Xcode, GitHub, Source, SourceTree

• Developed and Maintained the fitness applications for the clients.

• Responsible for Quality assurance and Testing using various testing methodologies.

• Implemented various test case reports for proper working of applications. Customer Service Ambassador: Toronto Transit Commission, Toronto Project: Subway station closures, Presto Projects, Construction Projects April 2016- Present Primary Skills: Customer Service

• Assisting members of the public in their commute and provided excellent customer service guidance.

• Educating customers on how to use various payment machines.

• Loading and unloading of buses and subways during closures.

• Guiding the public regarding the commute and various ways to reach their destination. Customer Service Advisor: Miratel Solutions, North York Project: Charitable Lotteries and Sweepstakes Sept 2016- May 2017 Primary Skills : Customer Service

• Inbound calls and customer service to various customers online.

• Outbound Sales and Marketing for various clients and their products.

• Worked as Team and as an individual on various charitable campaigns. ACADEMIC PROJECTS:

Project Trainee: Lovely Professional University, India Jan 2015- June 2015 Primary Skills: Html, CSS, jQuery, JavaScript, PHP and MySQL

• Worked on the website for students worldwide for course materials, term paper, assignments, tutorials.

• Generated blogging, life tips and chat server for students and teacher’s interaction. VOLUNTEER PROJECTS:

The Art of Living Organization Involved since 2010. Provided trauma relief and peace initiatives to thousands of people in places of raging conflict, areas devastated by war and natural disaster, inner cities and prisons. Alleviated the physical, mental and emotional stresses, leaving people refreshed and rejuvenated and giving a sense of peace by organizing Art of Happiness courses with the teachers

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