Summary
Reliable Administrative Manager with Bachelor’s Degree in Management Administration and background in Human Resources and Payroll. Organized and a quick learner with over 11 years of experience in Customer Service and Administrative positions. Currently holds a certification as a notary public.
Skills
Accuracy • Complex Problem Solving
Administration and Management • Critical Thinking
ADP, Workday, MFM, Viewpoint • Excel Skills (Vlookups and Pivot Tables)
Clerical • Judgement and Decision Making
Coachable • Time and Priority Management
Education
MBA: Human Resources Leadership
Clayton State University – Morrow, GA
Current Student
BBA: Administrative Management, 12/2015
Clayton State University – Morrow, GA
2014-2015
Associate of Applied Science: Business Management, 05/2014
Southern Crescent Technical College – Griffin, GA
Experience
Human Resources Office Manager / Executive Assistant / Payroll, 03/2017 to current
W.G. Yates and Sons Construction
Executive Assistant to the Atlanta Division Manager.
Managed calendar, travel, meeting, training session, and event arrangements.
Prepared various reports, meeting agendas, accounts payable reports, and presentations.
Allocated and reconciled company credit card expenses and FedEx bill.
Designed proper organization for Payroll and Human Resources.
Gathered resumes, setup interviews, write offer letters, setup background / drug test manually and electrically, process I-9 forms, and process e-verify.
Processed new hires and applications including: the payroll status change forms, and terminations.
Conducted new hire orientation and safety training.
Prepared payroll, per diem, and expense reports on a weekly basis.
Maintained up to date available Vacation and Sick time for all employees.
Maintained office operations and procedures.
Monitored training and keep division current on all safety and non-safety certifications.
Ordered and set up new office equipment for all employees.
Maintained and ordered office supplies and equipment as needed.
Answered the multiline receptionist phone as needed.
Created schedules for office employees, maintain division directory and employee headcount.
Coordinated Atlanta Division office move.
Payroll Administrative Clerk, 08/2015 to 12/2016
Healthcare Staffing
Processed weekly, bi-weekly even, and bi-weekly odd payrolls for around 4,000 employees.
Maintained payroll information by collecting and entering data into ADP and Workday.
Maintained withholding and garnishment information by entering data into ADP and Workday.
Filed garnishment answers to courts. Mailed checks for withholding and garnishment payments.
Assisted employees with benefits, maintained employee data base, and managed all insurance billings and employee files.
Reconciled AMEX bills, as well as other bills as needed.
Verified of employment for current and prior employees.
Personal administrative assistant to Director of Administrative Services.
Assigned and assisted with special projects for the CEO, Controller, Human Resources Director, and Benefits Manager, as well as other mangers and office staff as needed.
Assisted in the implementation of the Workday payroll system by compiling, and auditing all employee information imported into Workday. Also tested the Workday system to ensure all employee information was accurate.
Researched and resolved questions from managers and employees as they relate to the processing of payroll information such as PTO and benefits, banking, garnishments, employment verifications, retroactive pay calculations, tax questions, and other changes.
Checked figures for accuracy and necessary approvals.
Reviewed payroll documentation for accuracy and makes any necessary adjustments.
Reconciled monthly benefits billings, managing monthly billing reports.
Created reports and conducted audits of payroll, payroll taxes, benefits, and garnishments.
Billing Clerk / Accounting Assistant, 09/2013 to 09/2014
Automobile Associates of Atlanta-Nissan South Morrow – Morrow, GA
Billed, re-billed, and unwound deals.
Prepared and mailed payoff and referral checks.
Calculated and maintained sales employees commission payroll.
Managed down payment money and daily deposits.
Posted funding notices using Dealer-Track and daily banking.
Cleaned and maintained schedules and floor plan as needed.
Business Development Center Representative / Administrative Assistant, 08/2012 to 09/2013
Automobile Associates of Atlanta-Toyota of Union City – Union City, GA
Answered inbound and made outbound calls.
Made service appointments, Customer Service Index Survey, Special Order Parts, Retention appointments, and 1st Appointments.
Made and maintained work schedules for BDC Service Department employees.
Prepared for and trained new BDC employees.
Assisted BDC Manager with payroll for BDC employees.
Maintained records of vacation and PTO days for all BDC employees.
Assisted BDC Manager as needed with administrative duties.