Customer Service Sales
Resume:
Agnes Marie Koroma
Brooklyn, NY 11233
*************@*****.***
Summary of Qualifications
I would like to be involved with a company that has its goals set on excellence and a progressive attitude toward itself and its clients. My personal objectives are to be the best at whatever I do, perform at the highest level that produces concise and excellent results.
Work Experience
Figeroux & Associates
Clerical Brooklyn, NY 03/2013-08/2014
Answer telephones, direct calls, and take messages
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers
Complete work schedules, manage calendars, and arrange appointments
Blue Magic Hookah Lounge
Waitress Brooklyn, NY 03/2012-01/2013
Greet guests and accompany them to their tables
Present menus and respond to any questions regarding menu items
Check regularly with guests to make sure that they are enjoying their meals
Abercrombie & Fitch
Sales Associate New York, NY 04/2010-01/2012
Ensured that each customer received outstanding service by providing a friendly environment, which included greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
Assisted in managing sales floor
Helped stock merchandise when new shipment was available
Apple Bees
Server Brooklyn, NY 1/2015-7/2016
Greeted patrons and answered questions regarding the menu
Took orders from customers
Cleaned restaurant’s premises before starting and after closing
Counted and received the bill of food and beverages and took payment from customers
Bowlmor Lanes
Lane Server New York, NY 7/2016-Present
Making sure each lane is up to spec and working well for customers
Checked on lane tables to take additional orders making sure each customer is enjoying their self
Over saw the front desk to help customers with requests and purchases
Greeted each customer that comes on the lanes with a smile and assurance of my service
Kept tables clean and free of trash and cleaned dining areas in between guests
Education & Certifications
February 2014- May 2015 ASA College Manhattan, NY 10001 (Office Admin)
February 2014- May 2015 Externship Program ASA College Admissions Office
September 2017- October 2017 Manhattan, NY 10018
Phlebotomy & EKG Certification New York Medical Training Center
References available upon request
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