Professional Profile

I have more than ** years of work experience in mobile telecommunications field. During this period I have worked in several departments for mobile service providers as well as for a hardware and services’ vendor. Have had a chance of acquiring expertise in all major telecom vendors (Nokia, Ericsson, Huawei, Motorola, Siemens, Alcatel-Lucent, Cisco, etc.). A strong fundamental knowledge in Mathematics, Physics, Engineering and Computer Science helps me always have a comprehensive understanding of processes specific to the field. I also possess good personal skills being a great team worker and an excellent problem solver.

Skills

E2E troubleshooting;

Planning and Optimization;

Scripting, SQL Programming, Tableau;

Computer networking;

Geographic Information Systems;

Education

2011

Linux Fedora 10 Comprehensive Course

IT-Knowledge, Tbilisi

2006 - 2009

M.Sc. in Telecommunications

Master Thesis: Integrated GSM/UMTS Network Operation and Implementation of Service Quality Maintenance Procedures (with honors)

Georgian Technical University, Tbilisi

2007

Sun Certified System Administrator for Solaris 10

IT-Knowledge, Tbilisi

2006

Cisco Certified Networks Associate

GreenNet, Tbilisi

2002 - 2006

B.A. in Telecommunications

Georgian Technical University, Tbilisi

Relevant Work Experience

May 2013 - Present

Network Operations Center (NOC) Manager

MagtiCom, Georgia

Service Assurance of Multi-Vendor, Multi-Technology Network

Fault, Performance and Change Management of a complex GSM/UMTS/LTE/CDMA Network;

Network Assurance during 24x7;

Incident/Trouble Ticket Management;

Critical event escalation;

Network capacity supervising. Proactive maintenance;

KPI/KQI/Traffic deterioration management. Development of Automated Alerting System;

Exporting/storing data from OSS using standard and vendor proprietary Northbound Interfaces.

Preparing self-updateable Engineering Parameter Tables for feeding into the Planning tools.

Analyzing billing Business Intelligence data to understand traffic trends in a multi-technology network;

Network configuration consistency check/audit;

Network status reporting;

Oct 2011 - May 2013

Network Performance and Optimization Engineer

NSN, South Africa

Supporting GSM/UMTS/LTE swop project of more than 6000 sites from customer premises in Cape Town.

GSM/UMTS/LTE post swap performance optimization;

Capacity and Coverage planning/optimization;

Overshooting analysis. Antenna physical parameter optimization;

Cell throughput optimization;

Intra-RAT, Inter-RAT Neighbor audit/optimization for better Mobility;

GSM/UMTS/LTE ‘Worst Cells’ reporting and giving recommendations on corrective actions;

Sleeping Cell and Reduced Call Volume Cell tracking;

Weekly/Monthly network performance reporting;

Call Failure root cause tracking based on Clear Code analysis;

DT log analysis;

BSC/RNC capacity planning;

Defining custom KPIs/Reports;

Supporting Operator’s stuff in handling Customer Complaints;

Coaching and sharing a vendor specific knowledge with Operator’s staff;

Sep 2009 – Oct 2011

Senior Network Performance and Optimization Engineer

MagtiCom, Georgia

Radio parameter tuning to meet network KPI benchmarks;

Capacity planning and Radio Resource load optimization;

Link budget analysis and coverage planning;

Overshooting analysis, missing neighbor detection, cross-feeder detection;

Handover optimization;

Network performance/capacity analysis and reporting;

New feature analysis for performance improvement;

DT log analysis;

Customer complaint handling;

Customizing performance/capacity report templates;

Radio network parameter audit;

Engineering Parameter database maintenance;

Oct 2007 – Sep 2009

Senior NOC Engineer

MagtiCom, Georgia

Real-time performance monitoring of a multi-vendor, integrated GSM/UMTS/CDMA network;

Network performance degradation tracking; route cause analysis;

Customer complaint handling;

Development and maintenance of performance monitoring tools both for real-time and long-term analysis;

Creation of an automated service deterioration notification system;

Performance data warehousing and administration (MS SQL Server);

Measurement administration in a multi-vendor environment;

Report and KPI creation using NetAct Report Builder;

Customizing reports in NetAct Reporting Suite;

Measurement threshold administration;

Fault escalation to relevant dep. via external or internal Trouble-Ticketing system;

Administration of servers dedicated for NOC internal use;

Jan 2006 – Oct 2007

NOC Surveillance Engineer

MagtiCom, Georgia

Fault monitoring of a rapidly growing GSM network;

Alarm handling;

Fault reporting & escalation;

Project Ownerships

2009

NOC Software and Hardware Development (MagtiCom)

2014

NOC Knowledgebase Portal (MagtiCom)

2016

RF Database normalization (MagtiCom)

2017 – Present

Umbrella system development (MagtiCom)

Tools Expertise

Nokia NetAct, Traffica, SQM; Huawei iManager M2000/U2000, LMT; Huawei GENEX Discovery, Huawei iManager PRS; SolarWinds; Motorola OMC-R, NHA; Siemens RC, SPOTS; Wireshark; IBM Netcool; TEMS Investigation, TEMS Discovery; Quantiqa CommProve (Tracing and Probing Tool); Sonar (Umbrella Network Performance Monitoring and Optimization tool); Aircom OPTIMA; MapInfo; Ericsson ENM, OSS-RC; Ericsson ENIQ, BO; Esri ArcGIS;

Computer Skills

Microsoft Windows Server 2008/2012/2016

MS Office, Macros, VBA

Unix/Linux

Unix Shell Scripting

RDBMS: MS SQL, Oracle, Sybase. Programming

PHP, HTML

Excellent general computer literacy

Trainings Attended

GSM to UMTS/LTE & GPRS/EDGE Radio Network Design and Planning (Huawei); WCDMA RAN15.0 RNC Configuration & Op &Maintenance (Huawei); GSM Frequency Planning (Huawei); M2000 Performance Management (Huawei); BSC6900 GSM Handover Problem Analysis (Huawei); NetAct OSS5.2 Essentials; NetAct Reporter - UTRAN Network Performance Data Administration and Report Creation; M2000V2 System Overview (ORM01, Huawei); M2000V2 Client Operation and Maintenance (ORM02, Huawei); 3G Radio Access Network System (RU10, NSN); UMTS Overview (CP13, Motorola); UTRAN Terrestrial Protocols (SYS201, Motorola); UTRAN Air Interface Protocols (SYS201, Motorola); UTRAN PM Processes (Siemens); UTRAN Performance Measurement Counters (Siemens); UTRAN Performance Analysis (Siemens); OMC-S/T Network Operations (NET201, Motorola); Flexi WCDMA BTS Installation Planning (NSN); Flexi WCDMA BTS Installation (NSN); Flexi WCDMA BTS Commissioning and Integration (NSN); Flexi WCDMA BTS Operation, Administration and Maintenance (NSN);

Language Skills

English (fluent)

Russian (fluent)

Spanish (beginner)

Georgian (native)

Interests

Music

Sports

Travel

References

References available upon request

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