Professional Profile
I have more than ** years of work experience in mobile telecommunications field. During this period I have worked in several departments for mobile service providers as well as for a hardware and services’ vendor. Have had a chance of acquiring expertise in all major telecom vendors (Nokia, Ericsson, Huawei, Motorola, Siemens, Alcatel-Lucent, Cisco, etc.). A strong fundamental knowledge in Mathematics, Physics, Engineering and Computer Science helps me always have a comprehensive understanding of processes specific to the field. I also possess good personal skills being a great team worker and an excellent problem solver.
Skills
E2E troubleshooting;
Planning and Optimization;
Scripting, SQL Programming, Tableau;
Computer networking;
Geographic Information Systems;
Education
2011
Linux Fedora 10 Comprehensive Course
IT-Knowledge, Tbilisi
2006 - 2009
M.Sc. in Telecommunications
Master Thesis: Integrated GSM/UMTS Network Operation and Implementation of Service Quality Maintenance Procedures (with honors)
Georgian Technical University, Tbilisi
2007
Sun Certified System Administrator for Solaris 10
IT-Knowledge, Tbilisi
2006
Cisco Certified Networks Associate
GreenNet, Tbilisi
2002 - 2006
B.A. in Telecommunications
Georgian Technical University, Tbilisi
Relevant Work Experience
May 2013 - Present
Network Operations Center (NOC) Manager
MagtiCom, Georgia
Service Assurance of Multi-Vendor, Multi-Technology Network
Fault, Performance and Change Management of a complex GSM/UMTS/LTE/CDMA Network;
Network Assurance during 24x7;
Incident/Trouble Ticket Management;
Critical event escalation;
Network capacity supervising. Proactive maintenance;
KPI/KQI/Traffic deterioration management. Development of Automated Alerting System;
Exporting/storing data from OSS using standard and vendor proprietary Northbound Interfaces.
Preparing self-updateable Engineering Parameter Tables for feeding into the Planning tools.
Analyzing billing Business Intelligence data to understand traffic trends in a multi-technology network;
Network configuration consistency check/audit;
Network status reporting;
Oct 2011 - May 2013
Network Performance and Optimization Engineer
NSN, South Africa
Supporting GSM/UMTS/LTE swop project of more than 6000 sites from customer premises in Cape Town.
GSM/UMTS/LTE post swap performance optimization;
Capacity and Coverage planning/optimization;
Overshooting analysis. Antenna physical parameter optimization;
Cell throughput optimization;
Intra-RAT, Inter-RAT Neighbor audit/optimization for better Mobility;
GSM/UMTS/LTE ‘Worst Cells’ reporting and giving recommendations on corrective actions;
Sleeping Cell and Reduced Call Volume Cell tracking;
Weekly/Monthly network performance reporting;
Call Failure root cause tracking based on Clear Code analysis;
DT log analysis;
BSC/RNC capacity planning;
Defining custom KPIs/Reports;
Supporting Operator’s stuff in handling Customer Complaints;
Coaching and sharing a vendor specific knowledge with Operator’s staff;
Sep 2009 – Oct 2011
Senior Network Performance and Optimization Engineer
MagtiCom, Georgia
Radio parameter tuning to meet network KPI benchmarks;
Capacity planning and Radio Resource load optimization;
Link budget analysis and coverage planning;
Overshooting analysis, missing neighbor detection, cross-feeder detection;
Handover optimization;
Network performance/capacity analysis and reporting;
New feature analysis for performance improvement;
DT log analysis;
Customer complaint handling;
Customizing performance/capacity report templates;
Radio network parameter audit;
Engineering Parameter database maintenance;
Oct 2007 – Sep 2009
Senior NOC Engineer
MagtiCom, Georgia
Real-time performance monitoring of a multi-vendor, integrated GSM/UMTS/CDMA network;
Network performance degradation tracking; route cause analysis;
Customer complaint handling;
Development and maintenance of performance monitoring tools both for real-time and long-term analysis;
Creation of an automated service deterioration notification system;
Performance data warehousing and administration (MS SQL Server);
Measurement administration in a multi-vendor environment;
Report and KPI creation using NetAct Report Builder;
Customizing reports in NetAct Reporting Suite;
Measurement threshold administration;
Fault escalation to relevant dep. via external or internal Trouble-Ticketing system;
Administration of servers dedicated for NOC internal use;
Jan 2006 – Oct 2007
NOC Surveillance Engineer
MagtiCom, Georgia
Fault monitoring of a rapidly growing GSM network;
Alarm handling;
Fault reporting & escalation;
Project Ownerships
2009
NOC Software and Hardware Development (MagtiCom)
2014
NOC Knowledgebase Portal (MagtiCom)
2016
RF Database normalization (MagtiCom)
2017 – Present
Umbrella system development (MagtiCom)
Tools Expertise
Nokia NetAct, Traffica, SQM; Huawei iManager M2000/U2000, LMT; Huawei GENEX Discovery, Huawei iManager PRS; SolarWinds; Motorola OMC-R, NHA; Siemens RC, SPOTS; Wireshark; IBM Netcool; TEMS Investigation, TEMS Discovery; Quantiqa CommProve (Tracing and Probing Tool); Sonar (Umbrella Network Performance Monitoring and Optimization tool); Aircom OPTIMA; MapInfo; Ericsson ENM, OSS-RC; Ericsson ENIQ, BO; Esri ArcGIS;
Computer Skills
Microsoft Windows Server 2008/2012/2016
MS Office, Macros, VBA
Unix/Linux
Unix Shell Scripting
RDBMS: MS SQL, Oracle, Sybase. Programming
PHP, HTML
Excellent general computer literacy
Trainings Attended
GSM to UMTS/LTE & GPRS/EDGE Radio Network Design and Planning (Huawei); WCDMA RAN15.0 RNC Configuration & Op &Maintenance (Huawei); GSM Frequency Planning (Huawei); M2000 Performance Management (Huawei); BSC6900 GSM Handover Problem Analysis (Huawei); NetAct OSS5.2 Essentials; NetAct Reporter - UTRAN Network Performance Data Administration and Report Creation; M2000V2 System Overview (ORM01, Huawei); M2000V2 Client Operation and Maintenance (ORM02, Huawei); 3G Radio Access Network System (RU10, NSN); UMTS Overview (CP13, Motorola); UTRAN Terrestrial Protocols (SYS201, Motorola); UTRAN Air Interface Protocols (SYS201, Motorola); UTRAN PM Processes (Siemens); UTRAN Performance Measurement Counters (Siemens); UTRAN Performance Analysis (Siemens); OMC-S/T Network Operations (NET201, Motorola); Flexi WCDMA BTS Installation Planning (NSN); Flexi WCDMA BTS Installation (NSN); Flexi WCDMA BTS Commissioning and Integration (NSN); Flexi WCDMA BTS Operation, Administration and Maintenance (NSN);
Language Skills
English (fluent)
Russian (fluent)
Spanish (beginner)
Georgian (native)
Interests
Music
Sports
Travel
References
References available upon request