Dwayne A. Bates

*** ****** ******

Athol, MA ****1

978-***-****

ac535b@r.postjobfree.com

BUSINESS PROFILE

Top-performing restaurant manager with award winning distinction while assisting in the development of a pace setting restaurant chain. A recognized team leader responsible for the development of innovative approaches to beverage and wine training seminars that supported regional growth. Effective communicator with a talent for product and service training as well as handling problems within the establishment.

Professional Experience

Providence Cliff House

648 Pleasant Street

Athol, MA 01331

Culinary Manager, FOH Manager

Key Achievements

Increased efficiency by 70% in the management of meal preparation and organization within a medium sized Assisted Living Facility with varied and diverse dietary restrictions for all residents.

Fulfilled an integral role in satisfying physicians, resident and families’ requirements.

Instituted a series of policies and procedures that enabled the company to foster food quality and resident satisfaction.

Maintained a balanced budget for the entire operation of food production and daily menu preparation.

Olive Garden – Darden Restaurants

P.O. Box 695011

Orlando, FL 32869-5011

Service Team Leader – Manager in Training – culinary assistant

Key Achievements

Performed at various locations on the East Coast to assist in the opening of new establishments while attaining promotional opportunities

Organized and coached new culinary team and servers to encourage superior performance.

Conducted wine and beverage seminars to train employee in all aspects of knowledgeable beverage delivery and service.

Supervised kitchen food preparation while training new employees

EDUCATION

The Art Institute of Fort Lauderdale

Associates Degree in Culinary Management - !999

REFERENCES

Available upon request