Manager Service
Resume:
Dwayne A. Bates
Athol, MA ****1
*************@*****.***
BUSINESS PROFILE
Top-performing restaurant manager with award winning distinction while assisting in the development of a pace setting restaurant chain. A recognized team leader responsible for the development of innovative approaches to beverage and wine training seminars that supported regional growth. Effective communicator with a talent for product and service training as well as handling problems within the establishment.
Professional Experience
Providence Cliff House
648 Pleasant Street
Athol, MA 01331
Culinary Manager, FOH Manager
Key Achievements
Increased efficiency by 70% in the management of meal preparation and organization within a medium sized Assisted Living Facility with varied and diverse dietary restrictions for all residents.
Fulfilled an integral role in satisfying physicians, resident and families’ requirements.
Instituted a series of policies and procedures that enabled the company to foster food quality and resident satisfaction.
Maintained a balanced budget for the entire operation of food production and daily menu preparation.
Olive Garden – Darden Restaurants
P.O. Box 695011
Orlando, FL 32869-5011
Service Team Leader – Manager in Training – culinary assistant
Key Achievements
Performed at various locations on the East Coast to assist in the opening of new establishments while attaining promotional opportunities
Organized and coached new culinary team and servers to encourage superior performance.
Conducted wine and beverage seminars to train employee in all aspects of knowledgeable beverage delivery and service.
Supervised kitchen food preparation while training new employees
EDUCATION
The Art Institute of Fort Lauderdale
Associates Degree in Culinary Management - !999
REFERENCES
Available upon request
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