Support/Administration
Resume:
THERESA M. OWUSU
***** ******* ***** ****, *********, FL 33578
EMAIL: ********@*****.***
SUMMARY
Student Finance Advisor with wide-ranging experience in student advising, financial aid processing, funding and reporting. Self-motivated highly professional individual, with an uncompromising work ethic, and attention to detail. Interests are higher education, customer support and research.
WORK EXPERIENCE
Zenith Education Group March 2015 – Present
Student Finance Support
Processed financial aid files and determined eligibility for Federal student aid. Performed needs analysis, verification and reviewed student financial aid applications. Obtain vital documents from select students to verify accuracy for processing financial aid. Created batches, exported and imported batched files and ensure disbursements and refunds are completed and posted in an accurate and timely manner. Reviewed student accounts to ensure that all scheduled financing has been received. Ensured that all forms are processed in accordance with State and Federal regulations, company policies and procedures.
CORINTHIAN COLLEGES (Everest University Online) October 2012 to August 2014
Student Finance Planner Tampa, FL
Assisted online students with completing the FAFSA. Determined students’ title IV eligibility. Created cost estimates and explained funding options to students and parents. Obtained vital documents from select students to verify accuracy for processing financial aid. Review weekly reports to ensure all students' financial aid has been processed. Submitted financial aid packages to be processed by established deadlines. Provided excellent customer service and answers to student inquiries.
SOUTHERN UNIVERSITY August 2009 to May 2012
Graduate Assistant at the Graduate School Baton Rouge, LA
Counseled students on admission and registration processes. Provided Academic Advising to students. Helped students navigate the school's website. Provided clerical and administrative support for the Dean of Graduate School. Performed other duties as assigned by the Dean.
EDUCATION
SOUTHERN UNIVERSITY A&M COLLEGE January 2009 to May 2012
Master's in Public Health Administration Baton Rouge, LA
UNIVERSITY OF GHANA August 2002 to May 2006
Bachelor’s in Philosophy Accra, Ghana
ADDITIONAL INFORMATION
Strong academic advising and financial aid background Excellent customer service Great oral and written communication skills Computer proficient Team player, highly dedicated and honest Ability to work without supervision and under pressure Quick learner
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