Microsoft Office Customer Service

Lauren Marie Pickett

** ***** **** **********, ** 18901 267-***-**** ********@****.***

EDUCATION:

University of Delaware, Newark, DE May 2018

Bachelor of Science, College of Earth, Ocean, and Environment Major: Environmental Science

Concentration: Energy and the Environment

Cumulative GPA: 3.42 Major GPA: 3.7

Dean’s List: Spring 2016, Fall 2016, Spring 2017, Fall 2017 EXPERIENCE:

University of Delaware, Newark, DE September 2017-Present Undergraduate Research Assistant, Department of Geology: Dr. John Madsen

• Conduct research on existing bore hole data and the corresponding temperatures

• Determine whether bore holes have a high enough temperature to extract geothermal energy on the East Coast

• Utilize GIS software to analyze existing data

Pine Run Community, Doylestown, PA

Preparatory Chef June 2013– Present

• Responsible for the delivery of over 200 meals per sitting by collaborating with several different head chefs and fellow team members

• Develop innovative serving strategies to increase efficiency and ensure quality delivery in a fast-passed environment

• Encourage my fellow employees to work collaboratively Server June 2012-June 2013

• Built relationships with residents through positive interactions

• Employed customer service skills by ensuring all needs of the residents were met

• Provided residents with quality service

RELATED COURSEWORK:

• Energy Policy and Administration

• Earth Systems: Science and Policy

• Politics and the Environment

• Introduction to GIS (Geographic Information Systems)

• Physical Climatology

• Introduction to Soil Science and Lab

• Economics of Agriculture and Natural Resources

• Electric Power and Renewable Energy Systems

ACTIVITIES:

University of Delaware, Newark DE

• Students for the Environment Member September 2015- Present o Promote awareness and educate students, faculty, and staff on the impact they have on the environment

• Outing Club Member February 2015- Present

o Explore the natural environment through outdoor excursions

• Project Sunshine Group Member September 2016- Present o Volunteer at AI DuPont Children’s Hospital and reach out to children facing medical challenges

• College of Earth, Ocean, and Environment Club November 2016- Present o Educate members about nature through hands on-experiences SKILLS:

• Proficient in Microsoft Office Word, PowerPoint, Excel, iMovie

• Proficient in Geographic Information Systems: GIS

• Proficient in Python

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