Engineer Manager
Resume:
Joshua A. Hall
Nashville, TN 37209
**********@*****.***
Career Objective:
To utilize my experience in Information Systems, Information Assurance, Networking, and Defense, to support a progressive company’s efforts in promoting and encouraging satisfactory work in a secure, technical environment. Also, with my management skills I have acquired from being a senior engineer, I would be an asset helping with Network/Information Assurance management, scheduling, data center logistics and acquisition.
Education:
Graduated from The University of Alabama in Huntsville - December 2010
Bachelor of Science and Administration - Management Information Systems (MIS)
Degree Concentrations
Information Assurance
System Analysis
Relevant Coursework: Visual Studio 2008, C++, HTML, Microsoft Office 2010, Access 2010, Project 2010, IS 460- Information Assurance, CISSP Prep, CompTIA Network + course, certification not taken yet but made an A in both classes.
Honors and Affiliations: Deans List 2006, IEEE
Certified at DCITA (Department of Cyber Investigations Training Academy) in Network Monitoring/Intrusion Detection and Prevention
Studying for Certified Information Systems Security Professional (CISSP).
Clearance:
TOP SECRET Security Clearance
Date Granted: 12/23/2008
Granted By: DISCO
Technical Skills and Certifications:
Over seven years’ experience with Windows networking management, data center operations, troubleshooting, server maintenance, network patching and DoD STIG compliancy:
CompTIA Security + Certified
Department of Defence Cyber Investigations Training Academy for Network Monitoring and Defence NMC. March 2011 Baltimore, MD
DoD STIG assesments, configuration, and patching on HP ProCurve Switches, HP ProLiant G3-G5 servers, multi-function printers, Windows Server 2008/R2 and workstations/laptops on NIPR, SIPR, JWIC government networks.
Backing up entire Networks and server images on a daily, weekly, monthly basis using Netbackup 7.1
Add/remove network user accounts in Active Directory and set up their mailboxes using Microsoft Exchange 2007.
Setting up secure VTC (Video Teleconferences) and updating the encryption keys weekly for customers.
VPN configuration and troubleshooting
QoS rules and packet routing statements
SQL server configuration, patch management, and database management
Operating Systems: Windows NT/98/2000/XP/Server 2003/2008 R2/2012, Vista, Windows 7, Some Linux distros including Ubuntu and network penetration testing using BackTrack 4.
Computer Languages: C++, HTML, Visual Basic, PowerShell
Hardware configuration knowledge: All Computers, Servers, Cisco 2900 series routers, Wireless Routers, network switches (Cisco and HP), Fiber Optic network cards, Backup Utilities (Symantec Backup Exec 2010/Net Backup 7.1), Cisco ASA Firewalls, Intrusion Detection and Prevention Systems, Copiers, Printers, Fax Machines, and Local Area Network racks, Cisco VoIP phone systems
Software Specialties: Cisco Unified Provisioning Manager, SolarWinds, Microsoft Configuration Manager 2007, MSCS, SCCM software packages and quires, WinPE, BartPE, Custom Bootable Environments, SafeBoot data recovery PE, Flex LM Licensing servers, McAfee Endpoint Encryption Manager & EPO, Symantec Backup Exec 2010, Microsoft SMB 2008, Visual Basic 2010, Oracle 10, and SQL
Technical Projects
With NovaTech I would contract myself out to small to medium size businesses to troubleshoot Microsoft servers and an array of switches, IP phone systems, and firewalls. With PEO STRI we completed a company wide network audit every couple of years. I used the DoD compliant STIG checklists, vulnerability scanners, and IAVAs to ensure our configurations and patches on all our switches, servers, network policies, operating systems, and printers complied and were up-to-date. Afterwards the vulnerability scans were 98.1% compliant on eight servers, six switches, one router, twenty printers, over 150 workstations and laptops.
Current and previous positions in the IT field
March 2013 - Present
Senior Project/Network Engineer
NovaTech Multimedia & Security
Job Functions/Duties
Supported small business IT operations for over 30 small businesses.
Managed all IT operations for new business projects and proposals.
Hands on troubleshooting and configuring Cisco/HP/WatchGuard routers for specific programs and ports in our WAN, LAN and VLANS.
Supported all companywide devices on our LAN/WAN including computers, laptops, servers, printers, switches, firewall, access control, and CCTV systems.
Advised and assisted other companies on WAN and LAN configuration, equipment purchasing, setup, and implementation.
Wrote and utilized PowerShell scripts to patch and update workstations and software.
Supervised and assisted technicians to ensure projects were completed successfully and on schedule.
Managed all NovaTech’s Microsoft 2012 servers, computers, firewall, website, email, backups, VPNs, and LAN/WAN devices.
March 2012 – March 2013
Network Administrator
Threat Systems Management Office, Redstone Arsenal, AL
Job Functions/Duties
Troubleshoot network/server issues, computers, printers, hardware, and software
Create, maintain, and update different databases used throughout the company
Order computers, parts, services, hardware, and software
Worked on NIPR, SIPR, and JWIC government networks
Update and maintain Active Directory users, security groups, distribution lists
Create, resolve, and manage Altiris helpdesk tickets
Weekly IAVA scans and patches for servers and NIRP workstations
Maintain our seven servers which include (WSUS, Exchange, File, ASTS Gov Asset Management, Symantec Net Backup, Microsoft Deployment, Domain Controller)
Keep track of all capital assets and government property
Overlook and detect any security vulnerabilities for websites created internally
Update and patch all computers, devices, software, OS, using DoD IAVA’s and STIG checklist/scans
Create and manage backups of the entire network using Net Backup 7.1
Mitigate risk and vulnerabilities and assess situational failures
August 2007 – 2012
Network Administrator
ManTech International Corporation
Job Functions/Duties
Troubleshoot network/server issues, computers, printers, hardware, and software
Assist customers through the helpdesk system for 4 different company locations
Oversight IT management decisions for those locations
Daily, weekly, monthly, yearly backups of entire network using Symantec Backup Exec 2010
Configured, troubleshoot, add/remove users from BES (Blackberry Enterprise Server)
Storage Area Network configuration and troubleshooting.
Keep track of all capital assets assigned to our business unit
Create and manage user’s mailboxes and active directory accounts for our business unit
Update, patch, and configure all BU servers, workstations, laptops, printers, and switches
Implement, install, and maintain all licenses and network applications including Algor, Professional Engineer, AutoCAD 2010, Thermal Desktop, and Inventor Suite 2010.
Keep track of all paper work/warranty information on all technical devices
Add, Remove, Provision Cisco VOIP Phones using Cisco Unified Provisioning Manager
Encryption of all laptops using McAfee Endpoint Encryption
Data recovery from encrypted hard drives using McAfee bootable environment
Used Solar Winds products to ensure WAN functionality and analyze network productivity
Maintains security computer compliance using McAfee ePO web application
Basic Network admin daily functions – ensuring all customers have the proper resources to perform their job functions more efficiently
December 2006 – June 2007
Intern System Engineer
Intergraph Productions Division
Different Job Functions/Duties
Test non-conforming parts for ruggedized servers, computer stations, command post stations on Navy Vessels
QA with these systems that we build in house before being shipped to customer
Helped design these customized systems and LAN racks.
Imaged these servers and workstations with custom OS and worked with the Navy in the customization process
Configured different fiber cards and switches for the LAN rack servers and workstations.
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