Microsoft Office Customer Service
Resume:
DAVID CORTINAS
Sherman, TX *****
*********@*****.***
https://www.linkedin.com/in/david-cortinas-b8421b11/ PROFESSIONAL SUMMARY
Public sector professional with 18+ years of proven ability to be a corporate steward interacting and collaborating with multiple levels of leadership and diverse cultural audiences. Consistently achieved exceptional and measurable results while leading teams of personnel and volunteers in a dynamic and ever-changing environment. Possess a comprehensive background in budgeting, fund administration, program management and marketing with multiple years of management and leadership derived from community involvement. Managed risk and opportunities upon multiple lines to produce measurable results meeting or exceeding expectations. Recognized as a catalyst and driver of organizational effectiveness throughout a career, championing a variety of successful programs and initiatives.
• Situational Leadership
• Strategic Planning
• Customer Service
• Community Engagement
• Management by Consensus
• Mediation- Conflict Resolution
• Public Speaking
• Database Management
• Financial Management
• Program Management
• Staff & Volunteer Training
• Relationship Development
EMPLOYMENT HISTORY
United Way of Grayson County – Sherman Texas 2005 – 2018 Executive Director
Lead organization successfully for thirteen years and transitioned funding from traditional method to outcome-based funding model. Successful record in resource development, financial management, program administration and marketing resulting in 17+ million-dollars invested in the community. Lubbock Area United Way – Lubbock, Texas 2004 – 2005 Campaign Director
Managed a 4+ million-dollar fundraising campaign and collaborated with database administrator to improve campaign reporting process.
United Way of Odessa – Odessa, Texas 1999 – 2004
Resource Development Director
Managed fundraising campaign and developed resources to reduce operating costs through strong relationship development. Implemented donor database project and process designed for non-profits. EDUCATION
University of Texas at Dallas
Public Administration
NOTABLE AWARDS
Rotary Club President Paul Harris Fellow Toastmasters Awards TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2013, 2016) Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, Visio, InfoPath, SharePoint Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10
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