DEREK ETHERIDGE

Springdale, AR (C) 479-***-**** ac52ky@r.postjobfree.com

PROFESSIONAL SUMMARY

Confident in my ability to bring outstanding customer service coupled with patient care. SKILLS

Exceptional attention to detail

Team player

Strong time management

Constant Contact

Excellent interpersonal skills

Calm under pressure

W ORK HISTORY

Daniel Cole –

Springdale, Arkansas

CNA/HHA 01/2016 to Current

Discussed past medical evaluations, compiled results and recommended changes for future use Encouraged a healthy and productive lifestyle.

Walnut Grove Health and Rehabilitation Center – Springdale, Arkansas CNA 07/2017 to 11/2017

Worked closely with clients to identify their needs and challenges and provide solutions compatible to their situation and environment.

Elite Home Health of Springdale –

Springdale, AR

CNA/HHA 01/2017 to 05/2017

Responded to customer requests via telephone and email. Performed initial client assessment and analysis to begin research process. Analyzed departmental documents for appropriate distribution and filing. Gladys Yarborough – Altus, Arkansas

CNA/HHA/Personal Assistant

08/2014 to 07/2015

Wrote professional business correspondence and produced reports detailing updates. Worked closely with clients to identify their needs and challenges and assisted in providing ceasing goals.

Established and maintained external communications calendar, and managed scheduled assignments.

Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.

The Maples at Har-Ber Meadows –

Springdale, AR

CNA 02/2014 to 07/2014

Cultivated effective partnerships with Administration, Nursing, Social Services, and Client support staff.

Established and maintained external communications calendar, and managed scheduled assignments.

OK Foods, Corporate Office –

Fort Smith, Arkansas

Night Shift Supervisor

03/2012 to 09/2012

Analyzed departmental documents for appropriate distribution and filing. Responded to customer requests via telephone and email. Initiated two key partnerships which resulted in 54% revenue growth. Entered details such as payments, account information and call logs into the computer system. Performed initial client assessment and analysis to begin research process. Verified data integrity and accuracy.

Copied, logged and scanned supporting documentation. Developed new process for employee evaluation which resulted in marked performance improvements.

EDUCATION

High School Diploma : 1999

Okemah High School - Okemah, OK

CNA Certificate License # 050491220414E: Certified Nurses Assistant 2014 PRN Medical Services - Springdale, Arkansas

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