Administrative Professional

MAYRA ROXI DIAZ

***** ****** ** *** *** Los Angeles, CA 91601 805-***-**** ******@***.***

OBJECTIVE

To leverage excellent interpersonal skills developed over 8 years as a psychotherapist and administrative professional to learn and grow as a project coordinator. I aim to utilize strong communication skills combined with a cool head under pressure and an attention to detail to succeed as a project coordinator with Pozent. I am a naturally proactive professional who is determined to become an invaluable team member.

SKILLS & ABILITIES

Spanish: speaking, reading, and writing

Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat

Conflict resolution and mediation

Training and development

Customer service

Documentation and reporting

EXPERIENCE

Therapist, Amanecer Community Counseling Center 03/2017 – Present

Los Angeles, CA

Provided counseling and case management to 25-28 adults with mild to severe mental illness

Conducted risk analysis and safety planning of client suicidality and homicidality

Documented client progress through assessment reports and outcome measures

Coordinated treatment with case managers, social workers, and psychiatrists

Therapist, San Fernando Valley Community Mental Health Center 09/2015 – 12/2016

Van Nuys, CA

Provided intensive, bilingual in-home therapy and case management to adolescents on probation

Completed and audited documentation including assessment reports and treatment plans

Mediated interpersonal disputes between family members

Coordinated treatment with school officials and Los Angeles probation department

Special Assistant to the Assistant Vice President, Office of Graduate Studies 01/2015 – 09/2015

California State University Northridge, CA

Organized and analyzed data to ensure program compliance with university regulations

Created database for tracking performance and change through spreadsheets, charts, and reports

Supported Assistant Vice President with daily operational functions including meeting minutes

Acted as liaison between the office and faculty to implement program specific changes

Created handbooks and training manuals for students and staff

Administrative Assistant, Office of Academic Assessment and Program Review 12/2012 – 12/2014

California State University Northridge, CA

Coordinated faculty travel arrangements, maintained calendar/agenda, and scheduled meetings

Developed PowerPoint presentations, training videos, handbooks, and electronic records systems

Acted as liaison between the office and faculty and executive administrators such as the Provost

Maintained and updated website

Trained faculty on the use of data repositories through presentations

Provided administrative support to the office staff including documenting meeting minutes

Supervisor, Nicoletti’s 06/2010 – 08/2012

Santa Barbara, CA

Made drinks, prepared food goods, maintained cleanliness, managed register and opening/closing procedures.

Supervised a team of 5-10 employees, delegated and oversaw the general tasks of the business

Social Programming Coordinator, Office of Student Life 08/2010 – 06/2011

University of California Santa Barbara, CA

Oversaw allocation of $50,000 social programming budget to various campus organizations

Chaired After Dark Advisory Committee

Created weekly social programming calendar through campus newspaper, website, and Facebook

Medical Biller/Managing Assistant, Pain Solution Center 06/08 – 09/08, 06/09 – 09/09, 06/11 – 09/11

Los Angeles, CA

Filed, answered phones, coordinated services with patients, doctors, and translators

Completed medical billing paperwork

Served as liaison between doctor's office and attorneys and insurance companies.

Created bills, filed Worker's Comp and Private Injury paperwork

Peer Health Educator/Events Coordinator, Student Health 01/2010 – 12/2010

University of California Santa Barbara, CA

Led workshops for 20-50 students to educate groups on aspects of wellness and the science of positive psychology

Provided campus-wide outreach by tabling, advertisements, and promotion of on-campus wellness

Coordinated campus-wide events for the students

EDUCATION

Master of Science in Counseling – California State University Northridge

–Graduation date: 2014

Bachelor of Arts in Psychology – University of California, Santa Barbara

–Graduation date: 2012

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