Customer Service Representative

Ruby Brillantes

Block *, Habeeb Monawer St.

Farwaniya, Kuwait

50948252

*************@*****.***.**

Objectives: To obtain a more challenging position in a well reputed company where I can utilize my skills and profession.

Brief Summary: A professional with a strong background in a Business Process Outsourcing Industry in

the Philippines for 3 years.

Skills:

Leadership Skills/Management

Excellent Interpersonal Skills

Knowledge of MS Office Application (Excel, Word,Powerpoint)

Excellent Communicator

Education:

BA Psychology

Computer Science

Work Experience:

Patient Care Volunteer

Al Bayt Abdulla Children’s Care Hospice

Sulaibikhat, Kuwait

Administrative Staff

Al-Baghli Sponge Manufacturing Co.

Ghazalli st., Al Rai Shuwaikh

July 2017-June 2018

Customer Service Executive in AT&T Telecommunication Company (US Campaign)

Convergys- Philippines

Convergys Building, Northgate Cyber Plaza, Alabang, Philippines

Convergys.com

March 2017-June 2017

Retention Specialist in Sirius XM Satellite Radio (US Campaign)

The Results Companies

Promenade Area Q Plaza Complex, Cainta Rizal, Philippines

(02)234 2768

Theresultscompanies.com

January 2016-November 2016

Customer Service Representative in Amazon.com (US Campaign)

Expert Global Solution (Alorica-Philippines)

Cyberpod Centris – South Tower, Eton Centris cor. Quezon City, Philippines

www.egscorp.com

September 2014-January 2016

On-the-job Training (Internship)

Department of Public Works and Highways- Diplahan Municipality

Diplahan, Zamboanga Sibugay Province

March-April 2014

CHARACTER REFERENCES:

Jhendra Depositario

66396685

Procurement Secretary

Mabanee Co

Emily Pareja

97215163

Department Head

Al-Baghli Sponge Manufacturing Co.

Connie Avila

51180942

Patient Care Volunteer

Bayt Abdulla Children Care Hospice

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