Datacenter Hardware Tech, Linux Admin, Technical Support

Brandon Garrison

Kansas City, KS *****

**********@*****.***

913-***-****

Authorized to work in the US for any employer.

Not able to relocate.

Available for any shift, prefer evening or night shifts General:

I have 30 years experience with computer hardware, software, and networking technologies.

In-depth knowledge and understanding of numerous software packages and operating systems.

Focus on general system administration (installation, configuration, and management) of

Linux (openSUSE, CentOS, Debian, Ubuntu), Unix (FreeBSD, NetBSD), and Windows

('web server', and 'standard' 2003, 2008, 2012) operating systems, Parallels Plesk Panel (9.x, 10.x, 11.x, 12.x), and various applications. I specialize in GNU/Linux, for severs, and desktop systems, and can manage numerous services, such as Apache, Bind, MySQL LVM, Hardware (Areca, 3Ware, ATI) and Software RAID, Virtualization (KVM, LXC, OpenVZ), IPv4 & IPv6. Work Experience:

1&1 Internet Inc.

10950 Strang Line Rd.

Lenexa Ks. 66215

610-***-**** (HR)

Data Center Hardware Technician

July 2014 to February 2018

Install, repair, replace, test, server hardware (generic 32 and 64bit x86 server boards, various Dell, HP and IBM systems), and components (main- boards, memory, hard drives, RAID cards, storage arrays, network and other cabling).

Diagnose various issues (system, network, and boot problems), configure hardware RAID, BIOS and remote management (ILO, iDrac, SerCon, Moxa) settings, use various diagnostic tools such as IBM BladeCenter DSA, and HP's integrated diagnotics tools, hardware stress test tools such as Bonnie, etc. Install, replace, and test, router's, switch's, moxa's, stohhalms, Cabling and termination (Cat5, and Fiber)

Dedicated Server Technical Support, 2nd level

August 2008 to July 2014

Assist customers via email and phone with Linux and Windows dedicated server issues (software, hardware, network) as well as 1&1 hosted services (web site, domains, DNS, email, SSL).

KC property Services

Kansas City, Ks 66104

Property inspector, route driver

January 2000 to August 2008

Drive to locations, Inspect properties, structures, and utilities for city code requirements or damages.

Estimate cost of repairs. Depending on client, effect necessary repairs. Education:

High school or equivalent, graduated 1990.

Additional Information:

General:

* Installation and general OS configuration (Linux, Windows, Unix)

* Server and storage hardware (Dell, HP, IBM, NetApp, SolidFire)

* Network equipment (Cisco switches and routers, Moxa's, Strohhalm's)

* Cable management, testing and termination (Cat5, Fiber, Serial)

* Understanding of network protocols, standards and IPv4 & IPv6 addressing

* Troubleshoot issues on site and remotely (SSH, VNC, RDP, SerialConsole)

* Use hardware diagnostics and testing tools (Bonnie,

* Remote management interfaces (ILO, iDrac, SerCon, SSH, SAC)

* Manage hardware RAID controllers (Areca, 3Ware, ATI)

* Use revision control systems (GIT, CVS, SVN)

* Experience with Parallels Plesk (9.x - 12.x) on Linux and Windows Linux/Unix:

* Knowledge of openSUSE/SLES, Fedora/CentOS, Debian, Ubuntu, FreeBSD)

* User and group management (Unix, LDAP)

* System security (PAM, ACL’s, IPtables, ClamAV, rkhunter, tripwire)

* Compile and install applications from source code (GNU autotools, make, GCC, gdb)

* Install packaged software (RPM, Deb)

* General knowledge of scripting (Bash, Python, Perl, tcl)

* System service configuration (SysVinit, systemd)

* Software (mdadm) and hardware RAID (arcmsr_cli, tw_cli, MegaCli) and LVM

* Configure network services (DNS, PXE, NTP, DHCP)

* Remote filesystems (sshfs, vsftpd, proftpd, NFS, SMB, CIFS)

* Mail servics (sendmail, courierIMAP, postfix, spamassasin)

* Web servers (Apache, NGinx, lighthttpd)

* Databases (MySQL, Maria)

* Virtualization (KVM, Qemu, UML, KML, LXC, VirtualBox) Windows:

* Knowledge of Windows 'web server', and 'standard' (2003, 2008, 2012)

* Install and manage applications (MS, Server Roles, 3rd party)

* Configure software RAID (Dynamic Disks, Mirrors)

* Windows web server, MS SQL server

* General network configuration (NetSH, IPSec)

Skills:

GNU, Linux, Unix, technical support, administration, documentation, change management, troubleshooting, hardware, software, networking, open source, LAMP, Apache, MySQL, BASH, shell scripting, virtualization, DNS, firewalls, SSH, bind, mail services, IPv4, IPv6, RAID, Areca, 3Ware, ATI, LVM, data, build, compile, install, test, configure, Plesk, openSUSE, CentOS, Debian, Ubuntu, Fedora,

LFS, SlackWare, FreeBSD, NetBSD, Windows, server, KVM, LXC, Docker, NFS, IRC, LDAP, OpenVZ, Dell, HP, IBM, ILO, iDrac, SerCon, Moxa, Routers, Switchs, Stohhalms, Cabling, termination, Cat5, Fiber, systemd, printers. Links:

https://www.linkedin.com/in/brandon-garrison-078378107 https://independent.academia.edu/BrandonGarrison

Version: 2018-06-14.

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