Manager Pharmacy Technician

Rose G. Hilmara, RPh, Pharm.D

Chicago, IL ***** • *********@*****.*** • 773-***-**** • https://www.linkedin.com/in/roseg-hilr

Clinical Pharmacist / Staff Pharmacist

-Skillful and dynamic clinical professional with demonstrated capacity to provide comprehensive, collaborative, and goals oriented support to multidisciplinary team. Clinical experience includes providing drug information to patients and providers, minimizing adverse events, drug-drug interactions and therapeutic incompatibilities, to ensure optimization of drug therapy resulting in desirable therapeutic outcomes.

Key Qualifications

-Proven 23-year record of accomplishment proficiently managing and facilitating the appropriate use of medications according to professional and regulatory standards. Managing and supervising large staff, while providing optimal medication therapy to patients with a wide range of disease states.

-Solid background in creating an atmosphere that focused goals around patient satisfaction and favorable therapeutic outcomes as a result of Patient Counseling and adherence outreach calls.

-Dedicated to improving the overall impact of pharmacy with an exceptional background in Drug Utilization Review to ensure Drug Safely and Optimization.

-Strong ability to mentor and supervise staff, additionally functioning as Preceptor/Volunteer Faculty for first and fourth year pharmacy students at the University of Illinois College of Pharmacy, and summer and graduate interns.

Professional Experience

GENOA HEALTHCARE - Berwyn, IL

Clinical Pharmacist, 2/2018 to Present

CVS/HEALTH Pharmacy – Chicago, IL

Pharmacy Manager, 1/2017 to 6/2017

-Oversaw and supervised daily administration as Lead Pharmacist, coordinating clinical services with staff Pharmacists, Pharmacy Technicians, and Medical Staff from onsite Clinic to ensure optimal delivery of pharmaceutical services. Enforced a functional workflow and facilitated the proper preparation and dispensing of medications pursuant to doctors orders. Provided direct patient education and immunizations as well as medication therapy management (MTM). Staff training and development to ensure compliance with professional and regulatory standards. Assessed and maintained adequate inventory levels.

Selected Contributions:

-Guided efforts to maintain and implement Patient Care Metric, which boosted patient adherence to drug therapy by 50%.

-Routinely collaborated with Doctors and Pharmaceutical sales Liaisons to procure diabetic monitoring devices and educational material.

-Compiled sales data and developed profitability reports, besting others in district with the highest in inventory scores and profit margins.

CVS Pharmacy / City of Chicago / Heartland Alliance Uptown Medical Center – Chicago, IL

Pharmacy Manager, 4/2006 to 1/2017

-Directed and supervised all administrative and mediation management for pharmacists, technicians, and medical staff as the Lead Pharmacist. Enforced a functional workflow and facilitated the proper preparation and dispensing of medications pursuant to doctors orders. Provided direct patient education and immunizations as well as medication therapy management (MTM). Staff training and development to ensure compliance with professional and regulatory standards. Evaluated inventory and implemented measures to secure a stocked, yet cost-efficient, level.

Selected Contributions:

-Exceeded expectations and was awarded excellent store district ratings in 2014, 2015, and 2016, additionally earning the best district metrics with 4.8/5 in Store Own sales. Recognized as the store with the Best Customer Service, Courteous and Professional.

-Fostered the professional development of Pharmacy Technicians and facilitated career growth.

Osco Drug Clinic #2470 / City of Chicago Uptown Health Center – Chicago, IL

Pharmacy Manager, 4/1999 to 4/2006

-Determined all staffing and inventory stock levels as Lead Pharmacist, additionally mentoring floater pharmacists, technicians, and staff. Collaborated effectively with the City of Chicago medical team to function effectively within a clinic pharmacy, reviewing patient medical Information to minimize potential errors and ensure positive outcomes.

Selected Contributions:

-Launched a patient assistance program targeted at low-income patients to reduce the overall cost of healthcare within the city. Worked directly with Pharmaceutical Companies to address patient specific drug related concerns.

-Outpaced all other stores from 1999-2016 to obtain the title as the Most Profitable Clinic Pharmacy.

Additional experience includes Pharmacy Manager with Osco Drug Clinic #526 (1994 to 1999) and Pharmacy Technician with Rush Presbyterian (1991 to 1994); and Pharmacy Technician with Osco Drug Pharmacy (1991 to 1993).

Educational Background

-Doctor of Pharmacy (Pharm.D)

University of Illinois at Chicago College of Pharmacy, Chicago, IL

-Licensed / Registered Pharmacist, State of Illinois

-MTM (Medication Therapy Management) Certified

American Pharmaceutical Association (APhA), Member

-American Public Health Association, Member

-Immunization & CPR Certified, APhA & Cardio Partners, 2011

-Smoking Cessation Certification, University of Pittsburgh

-Osco Drug Pharmaceutical Care Specialist

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