Software Engineer Microsoft Office

Charlotte Confer

*** *** ** #****, ******** NC **510

Home: 919-***-**** ************@*****.***

Professional Experience

Experienced in many areas within IT, including desktop/laptop and server deployment, User Management, server management and maintenance, creating and maintain PDF forms, computer forensics and computer seizures for evidence purposes, and producing reports from data in SQL databases

Technical Skills

> Software - Sysinternals Network Tools, Nirsoft Network Tools, Wireshark, Symantec Backup Exec 2005/2010, Crystal Reports 10/11, Netmotion, VMWare/ VShpere, Ghost Imaging Software, Acronis Backup and Recovery Server 11, Blackberry Enterprise Server, Microsoft Office XP/2007/2010, Acrobat Pro 9, Dameware Remote Control, Manage Engine Service Desk, Accurint for Law Enforcement, Omnixx DCI/NCIC (CJIS network), EnCase Forensic 4, Visual Studio 2005/2008/2010, Dreamweaver MX, Power ISO, Hiren’s Boot disk, UBCD for Windows, Vision Air Public Safety Suite, Trend Micro Office, ImageX, DISM, SCCM, MDT, EFI Shell. WAIK, Windows ADK. Microsoft Server 2003/2008,Active Directory, DNS, DHCP, RADIUS, WINS, Terminal Services- Remote Desktop, WSUS, Clustering- critical system fail over, Windows Deployment Service, Hyper-V- server virtualization, Remote Apps, IIS, ISA Server 2004, Exchange 2003, Remote Management Tools for Windows 7, Windows System Tools.

> Languages Development languages – ASP.net and VB.net

> Databases Database skills- Microsoft SQL 2000/2005/2003

> Hardware - Lenovo laptops and desktops, Gateway Desktops, Dell Laptops, IBM Servers, RAID, HP Blade Servers, Left Hand San, Cisco ASA, Wireless Access points, Verizon CDMA/4G Air Cards. Digital Cameras and Recorders, Taser Cam, HP and Lexmark Printers, Blackberry smartphones

> Operating Systems -Windows XP, Windows 7, Windows 8, Ubuntu Professional Experience

Lenovo Imaging Technology Center Morrisville, NC

Software Engineer

October 2012-Present

Builds custom software images based on customer specifications, migrates custom software images to new hardware platforms and configurations. Prepare, and test images for manufacturing process, Create Test plans and Test Solution for each project, Communicate with Customers Sales, Development, manufacturing, and work with Project management team on Project planning for each project . Durham County Sheriff’s Office Durham, NC

System Administrator

October 2004 – Sept 2012

Sets up, configure, and support internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues, Recommends upgrades, patches, and new applications and equipment, Provides technical support and guidance to users.

Certifications and Training

MCITP Enterprise Administrator

Novell Netware 6 CNE

Education

American InterContinental University Dunwoody, GA

Bachelor of Science

Information Technology- Network Admin

August 2006

Durham Technical Community College Durham, NC

Associates

Network Administration

May 2005

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