Mahmoud Alsubeh

IT SYSTEM ADMIN OFFICER at BANK of Jordan

SCVMM2012R2, CCNA, MCSE, MCSE Private Cloud, EXCHANGE SERVER 2010/2013, DPM, Kaspersky Endpoint Security 10 Service Pack 1 for Windows (Centre-admin), Symantec Endpoint Protection Manager, VMware, Linux System Administrator Red hat (5.8, 6.4, 7), IBM SAN storage (V3700, V7000) management

Contact Information

Email Address: ac50qv@r.postjobfree.com

Mobile Phone: +962.799512383

Country: Amman, Jordan

Day-time Phone: +962.799512383

Address: Amman-Gardens Street

Evening-time Phone: +962. 799512383

Target Job

Target Job Title: IT Technical Support / IT help desk Manager / IT Operation / IT System admin / IT Application support /IT infrastructure /IT Systems Engineer /

Career Level: Mid-Career

Target Job Location: UAE; Bahrain; Kuwait; Qatar; Saudi Arabia, Jordan

Notice Period: 1 month or less

Personal Information

Birth Date: 10 September 1988 (Age: 28)

Gender: Male

Nationality: Jordan

Visa Status: No Visa

Marital Status: Single

Driving License Issued From: Jordan

Experience (5 Years)

IT SYSTEM ADMIN OFFICER (IT Engineer - Windows & Linux Environments) at Bank of Jordan

At Bank of Jordan Location: Amman, Jordan

Company Industry: Banking

Job Role: Engineering

November, 2015 – Present

A Summary of My Duties/Experience as a System Administrator:

-Technical Engineer:

1.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational & security requirements.

2.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

3.Maintaining internal servers Windows and troubleshooting problems.

-MCSE:

1.Strong in day-to-day Active Directory management at the domain enterprise level.

2.Strong in technical Troubleshooting & understanding of Windows infrastructure services (e.g. AD, GPO, and File/Print, DHCP, DNS, Global Catalog, Active directory replication, certificate services) within the enterprise.

3.Strong knowledge of AD architecture and infrastructure with specific knowledge in privileged access management, security, group policies, and user account life cycle. Knowledge or experience in Identity management a plus.

4.Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment

5.Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2.

-MCSE PRIVATE CLOUD “Round Robin, NLB, Failover Cluster”:

1.Virtualize all the physical systems and strategize migration towards cloud-based infrastructure.

-SCVMM:

2.Virtualization (Hyper-V), Hyper-v Replica, Failover-cluster, Connecting Hosts to SAN by iSCSI/Fiber Channel.

3.Manage physical and virtual Infrastructure by using SCVMM.

-Microsoft Exchange Administrator "2007/2010”:

1.Ability to manage backups and backup systems for Exchange and DC "NTBACKUP/Windows Server Backup, System Center Data Protection Manager2012".

2.Configure and manage Microsoft Exchange 2010 Multi-site DAG Solution to achieve redundancy, scalability using Hardware Load Balancers.

3.Understand various access methods including POP, IMAP, OWA, MAPI, Outlook Anywhere, and SMTP Mail flow.

-WSUS:

1.Ensure that NEEDED updates are APPROVED for the correct target groups.

2.Ensure that SYSTEMS are properly communicating with the WSUS server, and diagnose and repair those that are not.

3.Ensure that updates are actually being INSTALLED on the WSUS systems (including system restarts being performed where necessary) in a timely manner, and diagnose and repair situations where they aren't.

4.Ensure that the WSUS server is being properly managed and maintained (including removing approvals from updates that are no longer needed, and running the Server Cleanup Wizard and DB Maintenance script at appropriate intervals).

5.EDUCATE the organization about the patching process.

-Linux System Administrator Redhat

1. - Installing and maintaining and administrating RedHat and other Linux Operating Systems.

2. - Adding, removing, or updating user account information, resetting passwords, etc.

3. - Troubleshooting

-AIX Systems Administrator

Design, implement and test system programs for hardware and software compatibility in communications and networking environment.

Administration of a large cluster of enterprise-class servers.

Worked extensively on IBM P-Series including LVM, and HACMP, Mirror, Backup & Restore.

1.Install and configure IBM AIX operating systems AIX 5.3, AIX 6.1, AIX 7.1

IBM Storage Administration (V3700, V7000)

1.Creation of Storage Pool/Arrays, LUNs, Storage Host Groups

2.Storage Firmware Upgrades

3.Allocated Storage to VMs

4.Adding Hosts to Clusters

5.Creating LUN s and mapping to the server

IT Infrastructure and Support Analyst

At AJIB BANK Location: Amman, Jordan

Company Industry: Banking

Job Role: Engineering

June 2014 – September 2015

SCVVM "Virtualization (Hyper-V), Hyper-v Replica, Failover-cluster”

Private Cloud

Windows Core Services Infrastructure

Windows Server Operating Systems Support

Setup and Manage and Infrastructure a Virtualization Environment on Windows Hyper-v(Windows 2008&2008R2&2012&2012R2)

Good Knowledge of HP blades and rack server hardware infrastructure required

Performed daily Active Directory tasks “DC ADMIN, DHCP, DNS, GPO, GC,NTBACKUP/Windows Server Backup “

EXCHANGE SERVER 2007/2010/2013 ADMINISTRATOR

Monitor all server logs on Domain Exchange

Create new and manage all existing Mailboxes and Distribution groups.

Working side by side with engineering team with bringing new SAN online.

Perform primary administrative tasks for Microsoft Exchange 2007/2010 messaging system.

Provide proactive technical support and problem resolution using trouble ticketing, email, and verbal communication techniques.

Provide Microsoft server administration to include monitoring server status, troubleshooting issues with client connectivity, response time, server performance, backup/restore, and disaster recovery planning and testing.

Perform evaluation and guidance relative to primary responsibility area (Exchange messaging) and recommend short and long-term strategies.

Create and update primary responsibility area documentation providing clear direction for administrative tasks.

Provide management and staff with weekly updates related to tasks, projects, problems, and systems configuration.

Cross-train team member(s) to provide administrative backup for the primary responsibility area during short or long term absences.

Ensure that system hardware, operating systems, software systems, and related procedures adhere to established baselines.

Take preventive or corrective action to resolve any issues that may arise.

Provide proactive technical support and problem resolution using trouble ticketing, email, and verbal communication techniques.

Provide Microsoft server administration to include monitoring server status, troubleshooting issues with client connectivity, response time, server performance, backup/restore, and disaster recovery planning and testing.

Security Skills:

As a member of the security team to perform and implementing a PCI requirements daily or monthly or yearly:

Systems Administrators: Personnel with system build, installation, and maintenance responsibilities. These users are responsible for the management of servers, applications, PCs, and other end user devices. They may also retain responsibility for log monitoring of administered systems.

Change Administrators: Personnel responsible for IT change processes. These users will confirm that authorized personnel approve all change requests.

Client Services - Infrastructure Deployment and Support Analyst

At HSBC Location: Amman, Jordan

Company Industry: Banking

Job Role: Technology/IT

August 2012 - June 2014 • Team Leader Relief

• IT security experience including anti-virus / encryption deployment.

• Networks and ATM connections.

• Managed Lotus Note Mail, and over 300 user accounts in Active Directory.

• Configuration

• Helped migrate services from Windows Server 2003 to Windows Server 2008 R2.

• Responsible for allocating work to junior staff and induction training for new staff.

• Maintaining a wide range of computer hardware and software programs.

• Deploying new hardware, server backups & evaluating new software & security risks.

• Capable of WAN design with security, stability and scalability.

• Communicating with third party technical specialists.

• Configuring and managing backup & restore procedures.

• AS400 SYSTEMS and IBM Louts Note

• Developing the infrastructure and systems to meet the companies’ needs.

• Acting as the first point of contact for all IT & technical queries.

• Troubleshooting PC/Servers, network and security malfunctions.

• Installing software packages for client/servers and detecting/reporting any bugs.

• Reporting and following up major problems/malfunctions with Headquarters.

• Design/implement network structure whenever is needed.

• Keep IT environment stable and on-line 24 / 7. That includes servers, network devices, PCs, printers and ATMs.

• Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices

IT Associate (IT SUPPORT SPECIALIST)

At HSBC bank Location: Amman, Jordan

Company Industry: Banking

Job Role: Technology/IT

November 2010 - July 2012 • Helped migrate services from Windows XP to Windows 7.

• Provide secondary support for LAN administration.

• Managed and Administered Windows XP and Windows 7 workstations and laptops.

• Supported and maintained servers and backups.

• Supported Microsoft Office 2003/2007/2010.

• Shared knowledge with new recruits.

• Utilized problem solving and troubleshooting abilities to resolve any major issues.

• Added, maintained and removed objects within Active Directory.

• Lotus Notes Mail Support.

• Xerox Printers & Others Printers type (Printing Service Role)

• IT operation Relief (Store Management - Physical Records Inventory -Fixed Asset)

• Supported and maintained Computer (PC) & Laptop

• Implementation of McAfee Anti-virus & Safe-Boot for Laptops

• Maintain and enhance email and internet systems

Education

Bachelor's degree / higher diploma, COMPUTER SCIENCE

At Yarmouk University جامعة اليرموك

Location: Irbid, Jordan

Completion Date: June 2010

Grade: 70 out of 100

EDUCATION

• 2006-2010

Bachelor's degree (B.Sc.) in Computer Science from IT faculty, Yarmouk University, Irbid, Jordan.

AVERAGE: Good

• 2006

High Secondary School (Ali kholki - Irbid)

AVERAGE: 85, 9 %

CERTIFICATE

• Microsoft Certified Systems Administrator (MCSA).

• Microsoft Certified Professional (MCP).

Courses and Training

• 21/6/2009 - 10/12/2009 Microsoft Certified System Engineer MCSE:

• Managing and Maintaining windows server 2003 environment.

• Implementing, Managing, and maintaining windows server 2003 Network Infrastructure.

• Installing, Configuring, and Administrating Microsoft windows XP Professional.

• Implementing a Microsoft Internet Security and Accelerating Server 2004.

Summary:

• MCSE

• MCSE Private Cloud

• System Centre Virtual Machine Manager (VMM) 2012 R2

• Exchange Server 2010 / 2013

• CCNA

• (A+)

• NETWORK (N+)

Contact this candidate