Customer Service Sales
Resume:
Cecilia P. Po
Downey, Ca 90242 US
Phone: +1-951-***-****
**********@*****.***
EMPLOYMENT HISTORY
Lamps Plus - Artesia, Ca - February 2017 to February 2018
H&R Block - Bellflower, Ca
Part Time Receptionist / Customer Service Professional - December 2016- February 2017
Sales Associate
WM Petite Dept. Macy's Stonewood
June, 2016 July, 2016 (1 month)
Eastwest Bank - Administrative Officer /Sales Head
September, 2008 September, 2015 (6 years 12 months)
* Administrative Jobs
• Responsibilities and duties: Over all responsible in monitoring branches or stores especially Laguna Area
• From Front Office jobs, Clerical jobs, Administrative Jobs, Management Audit to Hiring of New Applicants, Conducting Interview for Hiring Applicants, Office Correspondence, Acceptance of Client Calls and Concerns, Office Front liner, Clerical work, Administrative tasks, Holding meetings and Business presentations.
• Ensures completeness and accuracy of report in terms of the Store Deposits and other store products
• Responsible in taking care of all the client's and customer's accounts and special needs Does all kinds of Clerical jobs, Do Office on line and on hand Business Correspondence. Responsible in leading the team in executing excellent customer service Responsible in the growth and income generation of the store and cluster Responsible in soliciting loan clients and loan application screening to loan application processing/documentations and litigations Handled CASH, NON cash Transactions and balancing, Prepares and checks ACCOUNTS PAYABLES & ACCOUNTS RECEIVABLES, Responsible in Sales and operational management
Relationship Manager
Union Bank of the Philippines
January, 2007 January, 2008 (1 year)
Sales Officer
International Exchange Bank
January, 2004 January, 2007 (3 years)
Branch Manager
Luzon Development Bank
January, 1999 January, 2004 (5 years)
Branch Cashier
Unified Savings Bank
March 1997 to March 1998
Entry Level: Typist
Resigned as Management Audit ll
Philippine National Bank
January, 1990 January, 1997 (7 years)
Company: Philippine National Bank
Typist, New Accounts Clerk, Accounts Payable and Accounts Receivable Clerk, Teller and promoted to
Management Audit
EDUCATION
Colegio De San Juan De Letran
Bachelor of Science, Major in Psychology
Degree date: 1989
High School: Laguna College of Business and Arts
Graduated March 1984
PERSONAL INFORMATION
Nickname : Techie
Birthday : August 17, 1967
Birthplace : Manila
Age : 49years old
Sex : Female
Civil Status : Married
Spouse : Windell Po
Permanent Resident in the United States
TRAININGS & SEMINARS ATTENDED:
• AMLA (Anti- Money Laundering Act)
Online Training Course –Eastwest
• FATCA 1 (Foreign Account Tax Compliance Act)
Online Training Course –Eastwest
• Mortgage Loan Seminar
Online Training Course –Eastwest
• UITF ( Unit Investment Trust Fund)
Eastwest Bank
• Oral Communication
Eastwest Bank
• Infinite Selling
Eastwest Bank
• Sales Management Training
Center for Learning –IBank
• Creative Selling
Center for Learning –IBank
CHARACTER REFERENCES:
1. Ana Johnson
Executive Director Lincon Park
2. James H. Elazegui
American Airlines
LAX
Contact No. 310-***-****
3. Araceli Duran
Retired Chemist
I hereby certify that the information’s above are true and correct.
CECILIA P. PO
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