Advance Computer Skills, Basic Programming, Customer Service Sales

Location:

Posted:

June 25, 2018

Zachary Pentycofe

Digital Lead

Webster, NY *****

**********@*****.***

315-***-****

Work Experience

Digital Lead

Barnes & Noble - Pittsford, NY

May 2014 to February 2018

• Solved technical questions and taught customers how to use devices and apps

• Organized & shelved product to keep floor stock full and organized

• Trained employees to sell and troubleshoot customers devices and applications Technical Skills

• Microsoft Access; Computer languages including: Java, C#, Visual Basic, Flash, SQL, PHP, HTML, CSS Tech Support Associate

Staples - Webster, NY

June 2014 to September 2014

• Helped customers select the correct items for their technology needs

• Maintained sales floor to specified charts and presentation

• Unloaded and orginized product off delivery truck Cashier

Walmart - Canandaigua, NY

May 2010 to June 2013

• Training workers that are new to the company

• Provide excellent customer service to all customers

• Provide quick and efficient service to customers, resulting in higher sales Education

Associate of Applied Science in Game Programming & Design Finger Lakes Community College

September 2009 to December 2012

Skills

VISUAL BASIC, ASSOCIATE, DATA STRUCTURES, DATABASE, SCRIPTING, programming Additional Information

Technologies

Associate of Science in Computer Science 09/2009-05/2012 Finger Lakes Community College

• Relevant course work: Data Structures I & II, Visual Basic, Server Pages/Side Scripting, Applied Database Concepts