Professional Experience

SUMMARY OF QUALIFICATIONS

Expert in SDLC (Software Development Life Cycle) and its integration with QA methodology.

Hands on experience in testing Client Server (multi-tier), Web based, ERP (SAP) applications and Operating System (OS4690/TCX Sky)

Thorough knowledge of Waterfall and Agile (Scrum) QA methodologies.

Strong in analyzing business requirements and specifications as well as Post-production support.

Experience in using and modifying Automation scripts written in Perl, Java, Python and Selenium.

Experience in preparing, documenting and implementing of test procedures, test requirements, test cases, defect tracking and its closure for full life cycle testing methodology.

Experience with Toshiba and OEM POS I/O devices Firmware testing.

Experienced in Retail (POS)/Store Management, Manufacturing and Healthcare Industry.

Knowledge of API testing

Represented QA team and participated in ASCA/PA-DSS certifications audits.

Familiar with ISO 13485, 9001 and 14971, 21 CFR 803/806/807/820

Toshiba Global Commerce Solutions, Durham, NC 2014 – Present

4690 OS Quality Assurance Engineer

Planned and executed tests for system modifications for the 4690 Operating System

Participated in design sessions and requirements reviews

Prepared and executed test matrices and scenarios for functional and system verification testing

Built and managed test environments, and assisted with test planning

Reviewed test coverage for team members and provided feedback and suggestions for improvement

Improved test effectiveness and efficiency by seeking out and implementing tools to integrate into the test process

Executed the Build Verification test for each build and responsible for Build test

Responsible for language (NLS) test

Provided collaboration and assistance for organizational events such as Christmas and Diwali

IBM, Research Triangle Park, NC 1990-2009

System Test Engineer

Assisted with planning, implementing, and testing of IBM WebSphere Software.

Performed functional, system, stress and interoperability testing, completing all processes, procedures designed to achieve ISO 9001 certification.

Performed automated system and regression testing for WebSphere Application Server.

Performed Quality Factor Assessment processes by verifying, measuring and assessing quality.

Performed Security Application Programming Interface (API) testing.

Wrote test scenarios based off development design documents, chalk talk and developer input.

Developed and publish perl-based testing application.

Used CMVC bug-tracking software and test tracking tools to write, verify and track defects

Programmer, Team Lead 1982-1990

Led a team of programmers in the US working on VTAM product of IBM.

Responsibilities included personnel and project management, as well as technical leadership

Interacted with Beta customers and provided Press Briefings

Presented the product at various industry trade shows

Designer/Developer

Designed and Developed ‘non IP Topology’ discovery and management for IBM’s VTAM {MVS based Access Method)

Project Lead

Trained and led several overseas developers on Testing Methodologies to comply with IBM’s quality objectives

Product Designer/Tester

Designed individual VTAM (Virtual Telecommunications Access Method) line items

Developed a testing methodology based on Deterministic Finite State Automata (DFSA), which was then standardized and extensively used across IBM’s product area

Education

Pratt Institute of Technology, Brooklyn, NY 1980-1982

MS in Computer Science, GPA: 3.65

Technical Expertise

Software Application & Tools:

Retail Application SurePOS ACE, Supermarket, Store Integrator, AccuRev CMVC, Microsoft Office S, Open Office, STAF, Lotus Notes, Exceed, Norton Ghost,

Stress Tools: ppStress, Thoserve, TCCTEST, DISTTEST, BUSYDISK, AART, PHYTHON

Operating System:

4690 Operating System, Windows 95, 98, NT, 2000, XP, Vista, Window 7/8/10, Linux, RedHat, SUSE, Fedora, Unix (AIX, HP, Solaris)

Languages:

C, C++, HTML, DHTML, PL/SQL, Java, JavaScript

Hardware:

POS Hardware: 4690 Series – 730, 750, 7x1, 7x2, 7x3, 7x4, 7x5, 7x6, 4683 and 4793/4,

Toshiba and IBM POS Printers: 4610-T1-TI9, 1CR,2CR

IBM BLADES and compatibles, SUN, HP, L/390. Z/OS. Linux

Interests & Hobbies

Programming, Networking technologies, Teaching, Social work. Traveling, Photography, Gardening, Cooking

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