Accounting Customer Service
Resume:
Iriana McCarthy
Lancaster, TX 75146
**************@*********.***
Education
Cedar Valley Community College
Accounting Major, Expected Graduation May 2019
GPA 3.5
Relevant Course Work –Computerize Accounting, Managerial Accounting, Financial Accounting, Payroll and Business tax, Principles of Managerial Accounting, Principles of Financial Accounting
WORK EXPERIENCE
Alegis Inc./Children's Medical Center January 13’- December 17'
Patient Financial Counselor
Negotiate and strategize patient payment arrangements
Document and Report payment information
Educate patient about payment options and financial assistance
Responsible for providing thorough, efficient, and accurate account updates in system
Interview patient’s parents to assist with resolution of patient account, and ensure compliance with hospital financial resolution policies.
Advice and counsel guarantors rights, responsibilities and procedures with payment for care.
Work with parents to identify appropriate account resolution.
Assist parents with financial assistance applications as needed and complete charity processing for assigned patient
Determent financial eligibility for government funding, program funding, public funding assistance programs.
MDCP Health Care September 03’- January 13’
Patient Account Representative Supervisor
Performing quality assurance checks
Articulate quality standards for deliverable and identifying and tracking correction of errors
Update of client requirement documents
Follow processes and procedures correctly throughout all case work
Maintain all documentation to quality assurance processes
Assure client deliverable are accurate, timely, meet and exceed client expectations
Set up new patients accounts and Managed patient's information
Follow up on unpaid claims as well as old claims
Correct denial claims with correct information and re-submit claims, Posting payments
Verification of insurance (Medicaid, Medicare, HMOs, PPOs, and other insurances)
Submit electronic claims and paper claims (primary and secondary insurance)
SKILLS
Proficient with Word, Excel, Outlook and 10 key
Experience with Epic & Meditech
Excellent communication skills with focus in customer service
Exellent in working in a fast paced environment while paying attention to details and setting priorities
Productive with solid work ethic that exerts optimal effort in successfully completing tasks
Contact this candidate