Quality Specialist / Administative
Resume:
Phoenix, Arizona ***** 602-***-**** Cell
************@***.***
Roberta A. Martinez
Objective
Experience
Experience
Experience
Experience
A challenging and responsible position, with potential advancement of skills and knowledge. The opportunity to utilize my acquired skills and to learn the general disciplines of business management, where experience and ability can combine for mutual benefit for my employer and myself.
2010-present F&B MFG Phoenix, AZ Quality Aadministrator
Provided daily/weekly/monthly quality manager reports for an aerospace quality department. Reporting daily/weekly/monthly revenue/scrap, IDR’s, customer returns in Pareto formats.
Maintained Stamp Control of customer issued stamps, and F&B issued stamps, documenting issuance and bondage of expired stamps and returned stamps and in-process within quality and manufacturing departments.
Perform calibrations functions using Gagetrak software and maintain database to ensure all employee and company measuring tools are within calibration standards.
Performed document control & issuance of new specifications, which include compose, edit, and create and visual aids. Scan, archive of obsolete documents.
Maintain QA Manuals and supporting procedure manuals. Provide training on new documents and updates to group of 10 quality personnel and on boarding new associates.
Performed for RMA processing, receiving returned parts back from customers. Processing through Sytline and IDR system.
Maintained hospital maintenance of MRB discrepant product, which include storage and identification and destruction of parts that are discrepant and on hold status pending customer approval, release through QN’s and/or engineering released disposition including scrap of product.
Barcode Labeling procedure, provide barcoded labels using G.E. Aviation website in ACES to support shipments.
Maintained 5S practices and performed 5S Audits.
Maintained and coordinated annual eye exams for special processes and for all personnel involved in QA activities.
Maintenance of the Visual Inspection Program, which consisted of documenting 40.0 hours of on-boarding associates who want to learn the VIP to add to their work experience. (continued) Documented hours spent in training and charted in an excel spread sheet with other online or physical training attended.
Responsible for making travel arrangements for the quality department including hotel/air and car arrangements for business or training needs.
Responsible for ordering office supplies, including but not limited to kitchen supplies, paper supplies, tooling and cleaning supplies.
Disciplined in AS9100 ISO900, ANSY 14.5 ISO/TS 16949:2002 specifications and 5S practices, customer specifications.
2008-2010 General Dynamics COC Division Scottsdale, AZ Quality Inspector VI (contractor)
Responsible for testing of military communications systems devices (COC’s) using hands on testing of equipment, test witness, set up and breakdown of the military communications systems,
Performed visual inspections of wired harness systems that included hardware of military jeeps and panther units.
Performed visual inspections of military command tent communications units, which included loading tents, cables, ladders, military luggage with communication devices and various installations tools in wooden crates. Responsible for logging of equipment and safeguard until loaded on semi-carriers for deliver.
2004-2007 Oberg Industries, Inc. Chandler, AZ Quality Precision Inspector
Responsible for daily quality activities for precision metal stamping quality department
Responsible for Internal auditing, planning, documenting and identifying non-conformances within departmental quality systems, provided problem analysis, corrective action requests, follow-up, continuous improvements.
Perform visual mechanical inspections, GD&T mechanical inspections, First Article, COA’s, Gage R&R.
Perform calibrations functions using Gagetrak software and maintain database to ensure all employee and company measuring tools are within calibration standards.
Responsible for document control & release of ECN’s, which include compose, edit, revise work instructions and procedures.
Perform incoming/outgoing receiving packaging and shipping functions using various methods such as scales & weights, barcode labeling and ups procedure.
Understand and utilization of schematic blue prints and drawings.
Use of various measurement tools and equipment which include but are not limited to calipers, micrometers, gage pins/blocks, optical comparator, smart scope vision system. Gagetrak, access, BAAN
Disciplined in quality ISO/TS 16949:2002 procedures, ANSY 14.5, various customer specifications which include Schlage, Honeywell, Weiser Lock, Delphi, Wabash
2002-2004 St. Jude Medical CRM Division Scottsdale, AZ Associate III
Responsible for testing of hybrid medical devices using HP/VATS test equipment, set up and printing and filing of data sheets.
Performed Asymtek operation that include setup operation and cure oven, inspections of completed parts.
Performed Iconograph clean operation, which includes DI water calibration oven cure and inspection and chemical safety procedures.
Performed Ring Frame Attachment operation, ring frame attach to substrate which included oven cure and hybrid inspection.
Perform daily metrics using UPL and Pareto charts.
Practiced safety and ESD & Class 100 clean room practices.
Experience
Education
1983–2001 Motorola – SPS/CSG/ MCG Chandler/Phoenix, AZ
Quality Specialist VI /Quality Auditor
Responsible for leading development, implementation and maintenance of quality assurance systems and ISO9000 Quality System.
Performed gap analysis and internal/external customer relations to measure the quality system and ensure quality specifications are met within various departments.
Responsible for Internal auditing, planning, documenting and identifying non-conformances within departmental quality systems, provided problem analysis, corrective action requests, follow-up, continuous improvements.
Performed visual mechanical inspections, die high power and low power scope inspection, inner lead/ball bond inspections mechanical and surface mount board inspections.
Responsible for environmental processes such as solderability testing, air particulate testing, DI water testing. X-ray vision test
Compile and summarize inspection reports, audits and graphs for weekly and monthly staff meetings utilizing various databases.
Perform calibration and physical dimension measurements such as OD and ID measurements for assembled product and solder dipped packages.
Responsible for document control & ECN’s, which include compose, edit, revise work instructions and procedures.
Perform incoming receiving packaging and shipping functions using various methods such as scales & weights, barcode labeling and ups procedure.
Administer and train quality procedures and practices to boarding associates including performance reviews.
Utilized lean sigma tools to reduce variation and eliminate waste
Disciplined in quality SOPs procedures, Safety, and World-Wide specifications, MIL-STD 564J, IPC 610.
Disciplined in clean room environments and procedures class 10 and class 100 and 5S procedures.
Performed various hand test and mechanical operations.
Performed marking operations using laser mark / metal and ink equipment.
GED & 28 College Credits
Certificate in Detention & Security 3.9 GPA
Graduate of the Phoenix Citizens Police Academy
Certified ANSI-RAB NAP of IATCA QMS Auditor Cert # 309
ISO/TS 16949:2002 Basic Training Certificate
Ford 8-D Global Problem-Solving Course
ISO 9001 & 10011 IATCA QMS Auditor Training Course
ISO 9000 & IATCA QMS Auditor Training Course
QS-9000 Standard Auditor Training Course
IPC-A-610D IPC Specialist Certificate Serial # 610d 121449
First Aid and CPR though Motorola Fire Brigade and Chandler Fire Department
Computer Skills
Microsoft Office, Access, Netscape Navigator, Internet, Lotus Notes, Compass, Adobe, Microsoft Project, Outlook, FMS, MARS, Dreamweaver, Promis, BAAN, Omega Cube ERP (Sytline)
Contact this candidate