Robert T. Smith
** ****** **** / ******** *****, NY 10977
C: 917-***-**** / H: 845-***-****
****@*********.***
SENIOR SYSTEMS ADMINISTRATOR
20+ years of Information Technology experience
SKILLS:
Hardware: HP, IBM and Dell servers. HP EVA 4400 & 5000 SAN units, Ethernet & Fiber Topologies, QLogical, Emulex HBA’s, HP, Broadcom, Intel Server Adapters, Cisco Catalyst & Dell PowerConnect LAN switches, HP, Canon, Xerox, and Lexmark Network Printers, Avocent DSR & Autoview Digital KVM over IP Appliances, Overland and ADIC Tape Library Units
Software: Windows 2012, 2008, 2003 Servers, MS Exchange 2010, MS Cluster Server, Windows Terminal Server, Windows File, and Print Servers, Windows 7 & XP, Microsoft DNS, WINS & DHCP, Microsoft Group Policy, Double-Take for Windows, Citrix NFuse & MetaFrame XP Server, Citrix GoToAssist Remote Support, VMWare ESX 3 Server & Virtual Center, HP Command View, EMC PowerPath, Avocent DSView, Symantec Endpoint Protection Suite Enterprise Edition, Symantec pcAnywhere, HP SmartStart and Insight Manager, Tivoli Storage Manager, Symantec Backup Exec 2012 & 2010, CommVault Simpana Software
EXPERIENCE:
02/10 - Present DF Young Inc. – Pearl River, NY
IT Infrastructure Specialist
Provide senior level support and build new server hardware and application environments.
Rack servers, configure RAID disk Arrays, install operating system & applications.
Installed DF Young’s Microsoft Windows 2008 domain, including DNS, DHCP, & WINS services.
Created and maintained Trust Relationship between Windows 2008 and 2003 domains.
Moved all domain users and servers from company’s Windows 2003 domain to the new Windows 2008 domain.
Installed Symantec Endpoint Protection Enterprise Edition v11 and successfully upgraded to v 12.1
09/06 – 10/09 Hudson Health Plan – Tarrytown, NY
Senior Systems Administrator
Rack, configure RAID disk Arrays, install operating system & applications, monitor and support Windows 2003 Domain member & Microsoft cluster servers in Active Directory forest.
Installed and supported MS Exchange 2003 on a two node Microsoft Windows 2003 Cluster Server
Installed and supported MS SQL Server on a two node Microsoft Windows 2003 Cluster Server
Installed and configured MS DNS, WINS, & DHCP. Created DHCP Scopes.
Supported Citrix NFuse & MetaFrame XP Servers
Upgraded Symantec SAV v10 Enterprise Solution to Symantec Endpoint Protection Enterprise Edition v11
VMware ESX 3 server builds. VMware Virtual Center installation & creation of virtual machines.
Support HP EVA 4400 & 5000 SAN units. Create VDisk & present disk to servers & clustered Host
Monitored system logs and exception reports to proactively identify and resolve active directory database, DNS & WINS replication and resolution problems.
Led Technical resource in a Systems Architect role for the implementation of Hudson Health Plan’s new disaster recovery site in Rockaway NJ. Design of data center layout, wiring of all server rack patch panels to core network switch racks, and installation of Double-Take for Windows Full-Server & Application failover to replicate data real time from Tarrytown NY to Rockaway NJ.
02/02 – 09/06 IBM Corporation (Global Services – Cendant account) - Parsippany, NJ
Senior Systems Administrator
Hired by IBM in February 2002 when Cendant out sourced its IT Operations to IBM.
Monitored, supported and maintained Windows servers in multiple Active Directory forest and domains in five buildings on customers Parsippany NJ campus and data centers in New York, Denver, Mission Viejo, Chicago, Orlando, and Atlanta.
Created new trust relationships and maintain current one and two way trust relationships.
Installed new domains, member servers, and applications in development and production environments.
Configured server with dual QLogic SCSI HBA’s and EMC PowerPath software for redundant connectivity to EMC DMX SAN storage.
Participated as the lead Systems Administrator on projects in joint efforts with IBM Architects and Network teams to design and perform implementations of new servers, applications, and infrastructure changes and upgrades.
03/99 – 02/02 Cendant Corporation - Parsippany, NJ
Senior Systems Administrator
Maintained high availability of Windows and Novell servers in five locations on the company’s NJ campus.
Successfully designed and implemented several projects including the move of Jackson Hewitt business unit into a new building. Monitor and maintain trust relationships, WINS & DNS resolution
Implemented Microsoft SMS campus wide. Norton Antivirus Corporate Edition rollout.
Designed and implemented Windows NT domains for different Cendant Brands.
08/97 – 12/98 Presidential Life Insurance Company – Nyack, NY
Senior Systems Administrator
Re-deigned network cabling scheme to increase network performance by splitting the company’s one Token Ring network into two independent token ring segments.
Upgraded the company’s Novell Netware 3.11 servers to 3.12, and again to 4.11
Installed a Windows NT 4.0 Single domain Model, running DHCP, DNS, WINS, with several member serves running Micro Focus COBOL Workbench & Micro Focus CICS for Windows NT to replace company’s mainframe environment.
Researched, designed, proposed, and managed the company’s conversion from Token Ring to Ethernet project. Hired contractors to wire building with fiber optic cable runs from wire closets collapsing into & Cisco Catalyst 5500 switch and CAT 5 cable from wire closet patch panels to all nodes.
Converted all printing from Novell print server to direct node printers, via HP Jetdirect cards installed printers.
Installed backup server running Cheyenne Arcserve for Windows. Configured nightly backup jobs.
06/93 – 08/97 Consultant – New York, NY
Client: Citibank 05/96 – 08/97
LAN Administrator for Citibank Private Banking Group at the bank’s CitiCorp center and 399 Park Locations
Supported and installed Novell Netware servers on Ethernet and token ring topologies, Windows NT 3.51/Windows NT 4.0 workstations, Microsoft Office Suite, Lotus Open Mail, and Lotus Notes.
DEC VAX, IBM 3270 connections via TCP/IP, IPX/SPX protocols
Troubleshot desktop and laptops hardware problems. Installed and supported standalone and network printers.
Client: Bear Stearns 10/95 – 05/96
Onsite support in Bears Stearns PC/LAN IT Group at company’s 245 Park Avenue location
Installed third party and in house written applications.
Troubleshot and corrected all PC and LAN problems, from application errors to LAN and mainframe connectivity issues, and Netware login scripts. Workstation Installations and upgrades.
Client: Bankers Trust 06/93 – 10/95
First line of computer support for Equity Research, Back Office Trading, and High Yield departments at the Bank’s Liberty and Wall Street locations.
Support Microsoft Suite, Lotus Notes, Qemm & DOS EMM386 memory managers, in house trading applications written on the VAX.
Connections to Novell Netware file/print servers on Ethernet and Token Ring topologies, DEC VAX, IBM 3270
Supported TCP/IP, IPX/SPX protocols, as well as NETX and VLM Netware shells.
Troubleshot IBM and COMPAQ desktop/laptop hardware problems, Standalone and network printers.
05/85 – 03/93 American Hanger & Fixture Corporation – New York, NY
Computer Operations Manager
Utilized Thoroughbred Accounting Software on an Altos 586 computer running UNIX/XENIX
Computerized company’s accounts receivable, Order Entry and warehouse inventory within 1 year.
Provided computer and application training to all staff.
Organized and directed daily order entries, inventory updates, cash receipts and new accounts.
Performed nightly system backups, and ran Trail Balance and printed customer statements monthly.
EDUCATION:
Monroe College – Bronx, NY
Associates Degree in Computer Science 1985