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Customer Service, Office 365(SME), Windows Server 2012, Desktops,Datto

Manchester, NH
March 29, 2018

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Natalia Mandrila

** **** ***** ****, ***** Berwick, ME • 207-***-**** •


York County Community College, 112 College Drive, Wells, Maine 04090

Web Development Certificate 2015-2016

A.A.S. in Information Technology December 2016

State University of Moldova, 60, Alexei Mateeveci, Chisinau, Republic Of Moldova, MD-2009

Bachelor's Degree in Information Technologies 2008-2012 Management, Economy and Law College from Moldova

Associate's Degree in Accounting 2005 - 2009


1. Computer Skills:

Proficient in: Windows Desktop, Windows Server2012, Office365, Trend Micro, Backup Strategies (Datto, Axcient, Ctera), Ubiquiti Controller, VPN, Database, HTML, CSS, C/C++, Python, UML, preparing for MCSA for Server 2012

2. Management Skills:

Excellent communication and organizational skills

Ability to multi-task, detail-oriented and Teamwork

Intelligent and proficient in learning new technologies

Self-motivated and ready to work hard


TPx Communications, Portland, ME 05/2015 – Present

ITx Support Specialist (Providing support for: Servers, desktops, Office365(SME), backup, antivirus)

Hartwell House Inn, Ogunquit, ME 05/2015 - Present

Assistant Dining Room Manager

RecordsForce, Portsmouth, NH 02/2016 - 03/2016 Data Entry Technician for a Project:


Quality Control

Barnacle Billy's Restaurant, Ogunquit, ME 04/2015 - 08/2015

Food and Beverage Customer Service

Desheli Cosmetics, 2/4Negruzzi St, Chisinau, Moldova 10/2014 - 02/2015

Telemarketing operator

Casting Dynamics, 40 East Main St., #1250 Newark, DE 19711 01/2014 - 03/2014

Compliance Agent

Imperial-Securitate SRL, 9/1 Uzinelor, Chisinau, Republic Of Moldova 08/2011 - 07/2012

Imperial - Securitate is a security monitoring firm which provides services to companies.

Emergency Dispatch Operator

Magenta Consulting, 86, Columna, Chisinau, Republic Of Moldova 02/2011- 01/2012

Magenta Consulting is a business consulting company, specializing in strategic marketing research.

Marketing Research Operator

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