Customer Service Administrative Assistant

Michaela Edelman

***** * **** *****

Glendale, AZ 85304

**************@*****.***

480-***-****

JOB TARGET

Seeking Full-time position utilizing my past experience as a Freight Operations Supervisor in the transportation industry with the opportunity for advancement and further development.

WORK HISTORY:

9/2002 to Freight Operations Supervisor

Present UPS Freight - Phoenix, AZ

Responsible for O/B operations including supervision of 28 employees, assign workload, corrective action, facilitate safety meetings, linehaul planning, load average planning, maintain Timecards, hours planning and input for productivity, city dispatch, meet DOT and HazMat regulations, maintain service goals and budgets, Customer Service, Billing, OS&D and other related office duties.

10/2000 to Freight Operations Supervisor

9/2002 Con-Way Western Express - Pocatello, ID

Responsible for all aspects of LTL operations including equipment maintenance and equipment file maintenance, employee training, personnel file maintenance, facilitate safety meetings, supervision of inbound and outbound operations including scheduling, corrective action, counseling, and training. Responsible for customer service, pickup and delivery of freight, accounts payable, purchasing and various other duties involved with the LTL industry.

EDUCATION:

1977 - 1981 Fromberg High School, Fromberg, MT Diploma

1982- 1983 Billings Vo Tech, Billings, MT General Office

2008-2010 University of Phoenix Assoc. Business MGT

2010-2012 University of Phoenix Bach. HRM