CHINTAN PATEL

SUMMARY:

**+ years of experience in Quality Assurance and Software Testing in various industries such as finance, banking, manufacturing and e-commerce.

Proficient in manual and automated testing of applications on Windows and Unix environment

Excellent skills in writing Test Plans and Test Cases

Hold Canadian Enhancement Reliability Security Clearance.

Extensive experience in testing Client/Server and Web-based Applications.

Experience in automated testing tools such as QTP/UFT, Selenium and SOAP UI.

Experienced in using Web technologies such as XML and SOAP UI.

Worked in multiple project including Portfolio management and Customer Access web based application.

Expertise in Querying and Testing using Oracle SQL server and MS Access for data integrity.

Strong understanding of Product life cycle management and SDLC methodologies including RUP, Waterfall and Agile

Expertise in Agile software development and release management.

Very good experience in Back-End Testing using SQL on UNIX and Windows platform to validate the consistency of data.

Maintained Test Matrix and Requirement Traceability Matrix.

Performed Gap Analysis.

Proficient knowledge in various types of Software Testing such as Functional testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, UI Compatibility Testing, Data Driven Testing, Back end Testing and Regression Testing

Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7, Windows 8, Windows 10, Mac OS and UNIX as well as Mobile OS. (Android, iOS, Windows)

Extensive knowledge of a QA Methodology and Software Development Life Cycle (SDLC).

Excellent communication and writing skills with the ability to adapt to new and dynamic environments

Experience working with GUI object recognition and customization.

Good problem-solving, judgment, and decision-making skill

Strong analytical skills in database design, querying in SQL Server, COBOL, DB2, Sybase and Oracle.

Worked on Agile/SCRUM technology and participated in various demos at Sprints.

Exceptional Skills in Mobile device testing as well.

TECHNICAL SKILLS:

Testing Tools

Interactive SQL, Quick Test Pro/UFT, SOAP UI, Selenium, Appium, JMeter

Test Reporting Tools

HP Quality Center, Application Life-cycle Management, Bugzilla, JIRA, Visual Studio TFS

Operating Systems

Windows, UNIX, LINUX, Mac, VMware,

Databases

Oracle, Sybase, SQL Server, MS Access and DB2

Business Modeling Tool

MS Visio, Enterprise Architect

Developing Technology

ASP.Net, C#, HTML, JavaScript, CSS, Swift, Java,

EDUCATIONAL DETAILS:

Bachelor of Engineering in Information Technology, Gujarat University, India

Training for Advance QTP/UFT and Selenium H2KInfosys LLC, USA

PROFESSIONAL EXPERIENCE:

Hewlett Packard Enterprise, (DXC Tech) Winnipeg, MB October 2014 – Till Date

Client: Bank of Canada & Election Ontario

Role: Sr. Quality Analyst

Description: As a Quality Analyst at HPE, I’m responsible for providing best quality application for Bank of Canada and Election Ontario projects and supporting some COTS applications as well.

Canada Savings Bond Administration: Web application for bond holder. Customers can login to their account and buy or redeem bonds and download statements or T5's for tax returns.

CSB-Net: Web application for financial institutes to sell Canada Savings Bond.

RPM: Desktop COTS application for generating tax receipts and printing T4RSP/T4RIF to submit to Canada Revenue Agency.

Responsibilities:

Planning, preparing & executing test plans.

Perform estimating for testing activities.

Providing business knowledge to the Application Development, Architecture & DB Management, Release Management and Testing teams.

Responsible for creating automated testing frameworks using Selenium WebDriver.

Provided key initiatives in working with users in defining project and system requirements.

Organize defect meeting, conference calls and project meetings.

Used Ant and Maven as build management tools.

Writing and executing Functional Test Cases/ Test Scripts using Selenium with Java.

Integrate automation Selenium scripts using continues integration tool Jenkins for nightly batch.

Performed Load testing for XML request-response using SOAP UI.

Created automated Test Suite using Selenium and WebDriver.

Used Selenium WebDriver with Java to automate tests on cross browser and cross platform environment.

Responsible for implementation of Hybrid Test Automation Framework build using Selenium WebDriver, Cucumber, Junit, TestNG and Maven technologies under Java platform utilizing industry leading harness design patterns and approaches.

Attended Daily Scrum meetings discussing the nature of work being done that day and the previous day.

Performed manual and automated testing across multiple testing environments.

Involved in Functional testing, black box testing, smoke testing, end to end, negative testing, database testing, compatibility testing, and recovery testing.

Used Rational Team Concert for creating and tracking defects.

Worked closely with developers to understand how the code of the application works.

Used the TestNG Framework in order to perform Unit Testing.

Took part in many meetings which involve both the team and the stakeholders.

Manage defects and trouble tickets through the application development life cycle.

Taking part in system development life cycle of mainframe, client server and web applications

Perform backend testing of RDBMS databases such as Oracle, SQL Server and DB2.

Responsible for writing the Test Cases and Test Scenarios based on the functional specification and technical specification and documented in Quality Center/ALM

Environment: HP QC & Application Life-cycle Management (ALM), Windows 7, Microsoft Office, Visual Studio, Java, Selenium, Eclipse, DB2.

Price Industries, Winnipeg, MB November 2012 - October 2014

Role: Sr. Quality Assurance Analyst

Description: As a Quality Analyst I’m working on many different projects including FRED (ERP System), Syteline, All in One, Rep Edge, CAD Workflow and Microsoft Dynamics Great Plains.

FRED: ERP system for a manufacturing industry.

Rep Edge: A web application for sales people to see details of products and place orders.

CAD Workflow: In-house tool for engineering department to keep record for all the engineering drawings.

Responsibilities:

Formulated detailed Test Plan using Quality Center after analyzing business rationale and software requirement artifacts

Responsible for writing the Test Cases and Test Scenarios based on the functional specification and technical specification and documented in Quality Center/ALM

Interacted with the team member to ensure meaningful development of the scripts and simulated real time business scenarios.

Involved in preparing test strategies for client side verifications and validations.

Involved in automating test cases using Selenium WebDriver with TestNG.

Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL statements on the Database.

Responsible for implementation of Hybrid Test Automation Framework build using Selenium WebDriver, TestNG and Maven technologies under Java platform utilizing industry leading harness design patterns and approaches.

Developed automated tests in partnership with developers for continuous regression testing and reducing manual testing using Selenium, TestNG, and Maven.

Performed Mobile device testing and checked for GUI appearance automated and using Appium.

Used TFS for version control, tracking defects, enhancement requests, assign work activities, and assess the real status of project throughout the life cycle

Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.

Involved in functional testing, black box testing, negative testing, compatibility testing, and recovery testing.

Involved in testing compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.

Involved in writing unique XPath using firebug and fire path to identify web elements.

Conducted oracle database tests by executing SQL queries to ensure the data integrity by checking various kinds of constraints.

Identified Test Cases to be run for Regression Testing and conducting testing as and when new builds were made

Documented the test results and reported the status of assigned test tasks and issues to managers

Worked with automation team for building scripts, test data and modified scripts.

Provided support to the Users in the execution of UAT and recorded the results.

Participated in project meetings and worked closely with developers in troubleshooting and defect evaluation.

During white box testing, worked closely with code. (C#, VB.Net and Swift)

Environment: HP QC & Application Life-cycle Management (ALM), Microsoft Office, Ultra Edit, Citrix, Windows 7, Visual Studio, TFS, SoapUI, C#, HTML, CSS.

Wawanesa Insurance, Winnipeg, MB May 2010 - November 2012

Role: QA Tester

Description: As a Quality Analyst I’m working on migration project from Policy Management System to new Guidewire Insurance for Claim Center, Policy Center and Billing center.

Responsibilities:

Created QA Status Report, QA Summary Reports, QA Test Logs, and Maintain issue and defect databases.

Created documents detailing the process for each of the test scripts and the scenarios each scripts performs for Guidewire CC, PC.

Coordinated QA testing effort during software project install nights against the production database and provided QA signoff for projects w/UAT successfully completed

Involved in Scripting UNIX Shell Script to conduct Backend Testing Using SQL Queries

Review test scenarios and make appropriate changes in Quality Center.

Created automated VB Scripts using QTP/UFT.

Review test scenarios and make appropriate changes in Quality Center.

Managing requirements and mapping them to test plan and test cases.

Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Good team player with the ability to work in time sensitive environments.

Posses’ excellent communication and organization skills with the ability to adapt to a new environment.

Analyzed team performance with the QA manager and implemented the changes if any in order to raise the efficiency of the entire team.

Involved in testing web testing with automated tool SOAP UI.

Assigned responsibilities of testing voice quality and voice recognition functionality of IVR Systems

Actively participating in status reporting meetings and interacting with development to discuss the technical issues.

Wrote numerous test cases based on test strategies.

Involved in functionality and Regression testing during the various phases of the development.

Environment: HP QC & Application Life-cycle Management (ALM), QTP, Microsoft Office, SharePoint, Ultra Edit, Citrix, Windows 7, JIRA, C#, Firefox, IE11, Chrome, SQL Server 2012, IBM RPT.

HDFC Standard Life, Ahmedabad, India March 2008 - April 2010

Role: QA Analyst

Description: HDFC Standard Life is one of the nation's largest life insurance provider in India with approximately 9 million insured members. They used Facets for managing and processing insurance claims. This application helps its Membership and Claims Management Information Tracking System, Finance and Utilization management.

Responsibilities:

Authorized, scheduled, supervised and smoke-tested thin code and data migration from

Executed Test Cases using positive and Negative data in Quality Center test lab and reported results and defects using QC defects tool.

Performed Positive and Negative tests manually

Involved in analyzing Runtime, Web Server Resource and Transactions Graphs

Performed Back end testing by querying database using TOAD.

Managed defects in Quality Center.

Involved in JAD Session to gather requirement for developing consumer based electronic device function in Website

Gathered Data Hub requirements and responsible for creating test cases and test scripts under Quality Center Test Plan and Test Lab modules, developed manual test scripts in Quality Center

Involved in performing Data Inspection for the files loaded from Source to Landing Zone

Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis, and test tracking reporting/monitoring for all phases of testing including B2B user acceptance testing

Created test scenarios and test cases for the functionality, backend and integration testing.

Involved in writing test cases for manual testing.

Gathered Consumer based electronic device requirement for developing and testing purpose

Verified the data flow to the back-end through extensive use of SQL queries, procedures and tested database packages

Environment: Oracle, Windows, Bugzilla, JIRA, JAVA.

Other Experiences

Search Engine Optimizer

Moksha Business Solutions, Ahmedabad, India Dec 2005 – Feb 2008

Sales Development Manager

HDFC Standard Life Insurance, Ahmedabad, India June 2004 – Dec 2005

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