Sales Customer Service

Jacob T. Phipps

908-***-**** ************@*****.***

Professional Experience

Maella LLC Howell, NJ

Manager Online Sales January 2012-March 2015

•Manage online sales accounts

•Lead team of five to increase sales and all forms of productivity

•Create detailed sales reports for upper management to show growth in sales

•Develop, Edit, and Ship listing on both eBay and Amazon

•Handle phone operations for both clients, and distributors

•Order and maintain office inventory, including management of all inventory reports

TFNJ LLC Ocean Township, NJ

Manager Online Sales April 2015- May 2016

•Principal administrator of all online sales accounts

•Formulate detailed sales reports for upper management to show growth in sales

•Communicate with customers and distributors

•Create, Edit, and Ship listing on both eBay and Amazon

•Manage inventory, while create detailed stock listings

•Process Reports for distribution both within the company, and external

National MGMNT & Preservation Howell, NJ

Data Processor June 2016-September 2017

•Process data from field technicians to ensure completion of task on proper property

•Monitored property data to correct pricing, and security of site.

•Speak with field technicians to resolve pricing issues, alongside any additional disparities

•Work quickly, and efficiently while problem solving in face paced work environment.

•Maintain flexibility with changing rules, regulations, and policies

•Submit department files and necessary documentation into database

Self Employed Brooklyn, NY

Online Sales September 2017-Present

Create systems to procure new items for sales on online sales channels

Ensure safety of packaged goods

Provide excellent customer service to resolve all conflicts

Acquire meetings with clients to increase sales

Maintain profit loss reports, tax preparation, and bank reconciliation

Academic Experience

Ocean County College Toms River, NJ

Associates Degree, General Education January 2012-May 2016

Stockton University Galloway, NJ

Liberal Arts, “Human Connectivity and Education” September 2016- Present

Additional Skills

A+ Certified in Basic Computer Repair

Microsoft Office Suite

ADP

QuickBooks

StarRez

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