Customer Service Warehouse

Michael McCain

336-***-****

**********@*****.***

PROFILE

Ability to stand long periods of time while lifting 50lbs or more continuously

Certified fork lift driver

Ability to use good critical thinking skills in a fast paced setting servicing customers

Organized and self-motivated to meet project deadlines daily

Over 10 years customer service experience

WORK EXPERIENCE

R.H. Barringer Distribution, Greensboro, NC 09/2007 – 12/2017

Warehouse Supervisor

Hire, orient, and train new employees

Enforce productivity and safety expectations for all second shift employees

Use computer system to input merchandise order data and maintain log of gains and losses daily

Open warehouse, check in vendor trucks and assign employees service duties daily

Develop new ways to increase productivity and reduce overtime work

Take inventory of merchandise, complete closing procedures of warehouse

Report to Warehouse Director weekly

Repack Supplier duties

Communicate as first contact for customers to complete purchase orders

Take convenience orders for local business customers

Use forklift to collect pallets and stock products

Repack damaged products for resale

Complete inventory of products and order necessary supplies

Maintain clean and safe work station

Warehouse Associate CAMCO, Greensboro, NC 05/2007-08/2007

Receive orders, inspect, package and set for shipping

Unload product crates to tables

Lift 30+ lbs continuously

Brick Developer, Resco Brick Yard, Greensboro NC 02/2007-05/2007

Stand long periods of time in extreme heat

Mixing products to make brick

Continuously picking up and setting stone upon completion

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