Engineer Manager

CURRICULUM VITAE

Kishore Reddy Tummala

Mail id: ***********@*****.***

USA Mobile: +1-612-***-****

Career Objective:

To acquire a position in the Computer Information Technology industry, performing any or all of the following jobs; Storage Administrator. Seeking permanent full-time employment, very willing to accept contract positions, until securing a permanent IT position.

Summary: -

Information Systems professional with 13.8 Year background in Storage & Cloud Support Administrator in Veritas Net Backup and EMC, Netapp, HDS, Brocade, Enterprise Storage Support. Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving. Work closely and effectively with all levels of management to satisfy project/productivity requirements.

Education Qualification:

Bachelor’s Degree from SV University INDIA on 2001.

Professional Experience:

1)Unisys Corporation, As System Analyst 2 -Storage. Lead NA Storage DC. From Feb-2013 to Till Date.

2)Capgemini India Pvt Ltd. As a Senior Consultant Storage. From Dec 2009 to Jan-2012

3)Apara Enterprise Solutions Pvt Ltd. As a Professional Services Engineer- Storage. From July 2007 to Sep 2009.

4)IBM India Pvt Ltd, as a Professional Technical Support Engineer for Storage.

5)Computer Sciences Corporation (CSC), as a Storage Support Engineer.

6)Pioneer Online (P) Ltd. As a Systems Administrator from Dec 2002 to April 2006.

I possess nearly 3 years of professional experience in Network administering & Storage Support

(Verities Net backup) windows servers.

7)Pioneer E-Biz Solutions (P) LTD. Worked as a Network & Systems Administrator at

From April 2001 to Dec 2002.

I have nearly 13.8 Year of Experience in Storage Support in NetApp, HITACHI and EMC Enterprise Storage Support.

Professional Certifications: -

Completed NCDA (NetApp Certified Data Center Administrator).

Certified NCIE (Netapp Certified Implementation Engineer-SAN).

HITACHI HI Command Suite Certified (VSP&NSC).

EMC Proven Professional Implementation Specialist. (E20-040).

VERITAS Certified Administrator.

TECHNICAL SKILLS:

Backup Technologies: Veritas NetBackup (4.5, 5.1 & 6.0) Commvault Backup

Storage Technologies: NetApp, EMC, HITACHI

Technical Expertise: -

Storage HW : HDS AMS, VSP/USPV/VM, HUR, NetApp FAS, Hybrid, EMC

Fabric Technologies: Brocade, CISCO

Server O/s: UNIX Shall Scripting, Win NT 4.0 EP, Windows 2003 Server, Windows2000 Server, Windows 2000 Advanced Server.

Client O/s: Win NT Workstation 4.0, Windows 2000 Professional, Windows XP Professional, Windows ME, 98, 95.

SOFTWARE:

RDBMS : MS-Access.

Office Tools : MS Office 2000/97, XP,

Operating systems: LINUX, SOLARIS, Windows.

Systems Administration: User, Group, package & patch administration, Quotas, mounting file systems, backup and recovery, Implementing RAID levels, NFS, NIS, DHCP, DNS, TELNET, FTP etc.

Employment History:

1.Unisys Corporation. – As a Lead Analyst Storage from Feb-2013 to Till Date.

Roles & Responsibilities: -

NetApp Responsibilities:-

Installation, configuration and Maintenance of NetApp Filers.

Supporting NetApp storage infrastructure for global customers.

Part of Level 3 support providing support to multiple customers as shared delivery.

Coordinating with Delivery Leads and Customers.

Storage / Servers daily checks critical Events.

Storage & Server performance tuning, performance monitoring and health checkup.

Planning, preparation and implementing data ontap upgrades.

Storage LUN provisioning Qtree, CIFS File System, NFS File system Management

VMware virtual Server creation, allocation & server configuration.

Installing Patches & packages on Unix/Linux Servers.

Maintaining and updating documents & Assets Management.

Commvault Responsibilities:-

Deployed and maintained Imation Corporation Oakdale Commvault environment in their 2 data centers.

Worked with a private Commvault customer to migrate their data into Unisys data centers and maintained their infrastructure.

Contracted out to customers to help them get their Commvault environments functioning more efficiently.

Maintained physical servers used in our environments at the hardware and software level.

Custom built a reporting server when Commvault was not showing the metrics we needed.

Generated forecasting numbers for storage needs 90 days out to better plan for growth.

Maintained a 97.99% success rate for backups.

Participated in a rotating on-call schedule.

Managed the organization's internal IT infrastructure.

Vendor management:-

Managing iSCSI/FCP Networks.

Managing Backup Infrastructure (Veritas NetBackup & Commvault)

Managing VIF, VLAN, RAID, WAFL and NVRAM.

Managing Hardware failures raising RMA and follow up with vendor.

Physical Storage Management: -

Assigning disk ownership,

Aggregate, Flexible Volume, qtree, RAID-DP, Disk Scrubbing etc.,

Snapshot, Snap mirror, Snap restore, Vol Copy, ndmp copy, Deduplication, etc.

Active/Active administration.

Active/Active configuration, MetroCluster,

Configuration active\active, Management of takeover and giveback.

Management of Disk shelves, DR using Metrocluster,

Nondestructive hardware changes, Controller failover and single point of failure.

Perform tasks necessary to fulfil service level agreements with end-users regarding storage allocations, limitations, security, and availability.

HITACHI Storage Responsibilities:-

Managing HDS VSP, USPV/VM, and Implementation of AMS2000 series

storage systems in multiple Datacenters

Hands on experience in implementing Hitachi Universal Replicator in

USPV/VM and VSP storages across the Datacenters for Open and z/OS

Systems.

Experience in configuring and troubleshooting Unix host and Storage

Based Snapshot and Shadow Image In-system replications.

Experience creation of Parity Groups from HDS Service Processor

Experience using maintenance mode of SVP in VSP, USPV/VM storages

Configuration of HDLM in hosts and monitoring using HGLM software

Hands on experience in configuration and maintenance of Dynamic

Provision volumes

Hands on experience in installation of Alert tools such as Hi-Track

For proactive identification and resolution of issues occurs in the SAN environment

Experience in installation and upgradation of storage management tools

And patching

LUN publishing, expansion and shredding across Datacenters

Experience in Hitachi Tuning manager for identifying the underlying

the issues in SAN environment.

Fabric Migration, Merging of various fabrics, Zoning, Modifying

Configuration, FW upgrades.

Hands on experience in identifying fabric issues, SAN connectivity and Provides resolution

Implementing and Administering VMware ESXi.

Managing VMware ESX, Virtual machine installation through virtual

Infrastructure client.

Virtual machine cloning and Snapshot

Conversion of Physical-to-Virtual (P2V), and Virtual-to-Virtual (V2V)

Proposed DR plan which is currently under review for implementation.

Stabilized the process for VSP storages, which is the core product of HDS.

This required ensuring customer deliverables on time, enhancing training requirements and streamlining processes to avoid escalations involving customer impact.

Escalation and follow up of cases Installation and Configuration of Network Appliance storage

Implementation of DR solutions through Network Appliance Storage system

Implementation and deployment of Complete Redundant Solutions through Clustered Storage using Netapp Filers

Configuration of NBU Data center for NAS Devices through NDMP Storage Units (Direct, Three-way, remote-NDMP) for Netapp.

2.Capgemini India Pvt Ltd. - .As a Senior Consultant-Storage from Dec 2009 to

Jan-2012.

Roles & Responsibilities: -

Installing and configuring NetApp Filer (Fas3020c, Fas3070c, Fas3140, Fas3240)

Troubleshooting DataOntap software of various version 7.x & 8.X

Integrating filer with windows and UNIX system & provide backup solution for NetApp products.

24*7 support to premium customers.

Installing disk shelf in HDS & NetApp filer including Fiber and SATA disk.

Configuring SAN & NAS on brocade switch with different storage boxes.

Configuring LUNS, Volumes and quota system, Fixing Bugs on DataOntap in NetApp filer.

NetApp - Monitoring & troubleshooting hardware & software issues

Escalation and follow up of cases Installation and Configuration of Network Appliance storage

Implementation of DR solutions through Network Appliance Storage system

Implementation and deployment of Complete Redundant Solutions through Clustered Storage using Netapp Filers

Configuration of NBU Data center for NAS Devices through NDMP Storage Units (Direct, Three-way, remote-NDMP) for Netapp.

3.Apara Enterprise Solutions (P) Ltd,: - Apara Enterprise Pvt Ltd, Hyderabad Storage and Design & Implementation of various Enterprise Solutions. From July 2007 to Sep 2009.

Roles & Responsibilities: -

Installing and configuring NetApp Filer (Fas3020c, Fas3070c, Fas940c, Fas960c, Fas880c, Fas825c, R200…etc)

Troubleshooting DataOnTap software of various version 6.x & 7.X

Integrating filer with windows and UNIX system & provide backup solution for NetApp products.

24*7 support to premium customer like GE, ST Micro, Adobe, Mentore Graphics, and Tele Atlas. Simens etc.

Upgrading microcode of HDS & Configure HDS.

Installing disk shelf in HDS & NetApp filer including Fiber and SATA disk.

Configuring SAN & NAS on brocade switch with different storage boxes.

Configuring LUNS, Volumes and quota system, Fixing Bugs on DataOntap in NetApp filer.

Hitachi – HDS SAN Storage installation and configurations – Creating Raid Groups, LUNs, Exporting LUNs

NetApp - Monitoring & troubleshooting hardware & software issues

Escalation and follow up of cases Installation and Configuration of Network Appliance storage

Implementation of DR solutions through Network Appliance Storage system

Implementation and deployment of Complete Redundant Solutions through Clustered Storage using Netapp Filers

Providing Automatic backup solutions for the NAS Storage by Integrating with the Backup Software

Installation and Configuration of Veritas NetBackup Data center 5.x & 6.x, 7.x on UNIX and windows platforms.

Installation, Configuration and administration of Storage and Media Devices & Designing and Planning of Backup policies.

Configuration of NBU Data center for NAS Devices through NDMP Storage Units (Direct, Three-way, remote-NDMP) for Netapp.

4.IBM India Pvt Ltd,: - As a Technical Services Professional from March 2007 to July 2007.

Responsibilities: -

Trouble Shooting various problems and failures in Veritas NetBackup

Handling of Backups on windows and Unix Platforms.

Trouble Shooting Drives issues

Handling of Tickets precisely on priority basis and accomplishing the tasks

Data restore.

Backup monitoring.

Remote server support and administration

Troubleshooting Network related issues.

Perform operating system problem determination, resolution steps and troubleshooting.

Storage management team in backup and recovery issues

Following all the process and procedures involved and maintaining checklists and generating reports.

Co-ordinating with Helpdesk, Service Management, Attend to all queries escalated by the team members as a Sr. specialist.

Remote Server support and Administration of high end mission critical production servers.

Managing and taking backups, performing recoveries using stand-alone tape drives

5.Computer Sciences Corporation India Pvt Ltd (CSC): - As a Associate Storage Support Engineer from April 2006 to Feb 2007,

Responsibilities: -

Managing the services of a client holding 800 servers’ backups with ultimate responsibility as project lead through single point of contact.

Up gradation of Veritas NetBackup 4.5 FP9 to 5.1 MP4 on Solaris and AIX Master and Media Servers

Trouble Shooting various problems and failures in Veritas NetBackup

Implementation of Vaulting process

Handling of Backups on windows and Unix Platforms and Database Backups of Oracle, SAP and Exchange

Configuration of Netapp Filers as NDMP clients to Backup on Veritas NetBackup

Trouble Shooting Drives issues

Handling of Tickets precisely on priority basis and accomplishing the tasks timely.

6.Pioneer Online (P) Ltd. HYDERABAD, INDIA. As a System Administrator from Dec 2002 to April 2006,

Responsibilities: -

Involved in Setup, Installation and Configuration and up gradation of Solaris 2.5, 2.6, 7 and 8 on E420R and E3500-6500, X86 Intel Platform machines and Windows NT on Compaq Proliants and HP machines.

Documented the complete Server Configurations to achieve disaster recovery scenarios with NAS, SAN Agents and Auto Tape Loaders for Veritas Netbackup 4.5(Datacenter) and 5.0.

Managed Enterprise Security using Symantec’s Enterprise Security Manager (ESM) and Role Based Access control to assign roles, profiles, and authentication, and group security, user security, file Security etc.

Involved in UNIX infrastructure analysis, system design, layout planning, capacity planning, and performance tuning and kernel modification for the systems.

Responsible for providing 24x7 production support for Sun Enterprise/Sparch and Compaq Proliant, HP servers.

Installation & Maintenance of Solaris 2.6/2.7/2.8 on Sun Enterprise Servers, Sun Sparch Servers and Sun Ultra Sparc Servers.

Implemented Veritas Netbackup 4.5 (Data Center) and legato Networked for Sun Solaris 2.6/2.7/2.8 and windows clients for Enterprise backup and recovery strategies.

Installation and configuration of the Clustered Servers using Veritas Cluster 2.0.

NFS implementation & TCP/IP network configuration DNS & NIS client server installation. Installation of Netscape Enterprise servers and configuration

Adding and Partitioning of Disks Creation of file systems, RAID /Disk array

Implementing, configuring and Monitoring Veritas Volume Manager 3.1.1 and Storage Attached Networks with Fiber Channel Interface to achieve recovery scenarios using RAID5 and mirroring techniques.

Upgraded the existing Windows NT Systems with Windows 2000.

Implemented NFS in client-server architecture with auto mount feature.

Shared Printers and files with help of SAMBA Server.

7.Pioneer E-Biz Solutions (P) LTD. Worked as a Network & Systems Administrator

From April 2001 to Dec 2002.

Responsibilities: -

Hands on experience in working with DAS (PV660/224F) and NAS (PV775N &PV750N) boxes of DELL.

Knowledge on SAN implementation.

Expertise on backup application like VERITAS Backup Exec 8.6 &Windows 2000 backup utility. And knowledge on VERITAS Net backup 4.5G.

Knowledge on completes range of Dell servers (Dell Power Edge 2600, 6400, etc), workstations &Desktops.

Installation experience on MS Exchange 5.5 and 2000.

Working experience on ISA server and Win proxy server.

Working with Dell Open array manager 3.2 and EMC Control Center Navisphere Manager Version 6.2.

Hands on experience of general System Administration tasks in Windows 2000/NT.

Knowledge on Citrix Meta frame XP server.

Knowledge in Cisco Router 2600 series.

Troubleshooting experience of Red Hat Linux 7.2 and 9.

Installation experience on Sun Solaris 8.

Working experience on HP Proliant ML 530G2 and ML 370 servers.

Personal Profile: -

Name : T.Kishore Reddy

Date of Birth : 12th April 1980

Nationality : Indian

Other email contacts : ****************@*****.**.**

Permanent Address : Kishore Tummala,

1368 HIGH Site Drive APT: - 105

EAGAN -55121

MN, USA.

Date:

Place: Eagan MN.

(Kishore Reddy)

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