Information Technology Director/Manager

P. R I C K C A R R A N Z A

A: *** Ashepoint Way ~ Milton, GA 30004 ~ H: 470-***-**** ~ C: 770-***-****

E: *************@*******.***

Summary of Qualifications

Multi-lingual information technology professional, fluent in English and Spanish, with over 20 years of experience installing and supporting technical infrastructure and software. In-depth experience in managing network hardware, corporate and remote data centers, mainframe maintenance, and database administration.

Professional Experience and Responsibilities

Senior IT Consultant Jan. 14 - Present

Exorio Technology – Atlanta, Georgia

Worked for various companies nation wide

oResponsible for hardware and software procurement.

oProvided project updates to management and end users

Maintained and supported Windows 2003, 2008, 2012 and 2016 Active Directory Systems

Installed, configured, and maintained network hardware, including routers, switches, hubs, print servers, firewalls, etc.

Google apps support

Planning a designing PBX phone networks, call centers.

Information Technology Director Oct. 05 – Sep. 12

Broward House Inc. ~ Ft. Lauderdale, Florida

Managed all Network and communications activities in the Corporate Headquarters and 3 remote locations

oMaintain and support Windows 2008 servers

oInstallation and configuration of firewalls and VPN networks

oSupport Exchange 2010 email system NEC Neax 2000 IPS PBX phone system

Responsible for reporting project status and spending to upper management.

oProvide reports on the status of infrastructure projects

oPrepare annual infrastructure budgeting needs

Information Technology and Communications Director Apr. 04 – Oct. 05

Bomar Industries ~ Lake Worth, Florida

Managed a team of 6 resources located in the Corporate Headquarters and in Mexico

oResponsible for hardware and software procurement and building security

oProvided project updates to management and end users

Maintained and supported Windows 2000 and 2003 Active Directory Systems

Installed, configured, and maintained network hardware, including routers, switches, hubs, print servers, etc.

Maintained and supported of Avaya Magix PBX system

Trained and supported end user on use of Windows

Independent Consultant Jun. 03 – Mar. 05

Worked with various companies in Broward and Palm Beach Counties

oClient list available on request

oPerformed multitude of network and computer related activities, including network upgrades, operating system upgrades, software installation and configuration, PC troubleshooting, router configuration, etc.

P. R I C K C A R R A N Z A

A: 735 Ashepoint Way ~ Milton, GA 30004 ~ H: 561-***-**** ~ C: 770-***-**** ~ E: *************@*******.***

Information Technology and Communications Director Oct. 01 – May 03

Prime Management Group ~ Boca Raton, Florida

Managed all Network and communications activities in the Corporate Headquarters and 10 remote locations

oMaintained and supported of NT, Windows 2000 Active Directory, AS400, Networks

oInstalled and configured network hardware, such as routers, switches, hubs, print servers, etc.

Maintained and supported NEC NEAX 2000 PBX system

Accountable to business on managing IT budget and project status

oResponsible for hardware and software procurement

oProvided project updates to management and end users

Trained and supported end users on use of Windows

Additional Professional Experience and Responsibilities Available on Request

Education and Credentials

Westfield State College ~Westfield, Massachusetts 1986

Bachelor of Science Degree in Computer Science

Relevant Courses Taken: Operating Systems, LISP, Pascal, Basic, Computer Graphics, Computer Architecture, Data Structures, Cybernetics, Digital Electronics, Calculus, Principles of Management, Accounting II, and Economics.

ExecuTrain, Microsoft Authorized Education Center ~ Miami, Florida 1998

Relevant Courses Taken: Supporting MS Windows NT4.0 Enterprise Technologies, MS Exchange Server 5.5 Administration, Design and Implementation, SMS, Internet Proxy Server and Eagle NT Firewall, SNA Server Administration, Microsoft Windows NT 4.0 Administration, TCPIP for Windows NT 4.0. Deploying and Managing Microsoft ISA Server 2000

New Horizon, Microsoft Authorized Education Center ~ Ft. Lauderdale, FL 2012

Relevant Courses Taken: Implementing and Managing Microsoft Exchange Server 2010

Technical Knowledge and Understanding

Windows OS (Workstation) ~ Experienced in installations, troubleshooting, end user support, and training

Windows Server ~ Proficient in installing, configuring, and supporting most Windows Server releases

References Available on Request

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