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Test Cases Manager

Vaughan, ON, Canada
March 29, 2018

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*** ********** ***** *********, *******, L4J8K4 416-***-****


I’m a results-oriented, highly motivated Quality Assurance Analyst with over 12 years’ experience that spans the entire Software Development Life Cycle (SDLC) both traditional and most recently, the Agile/Scrum methodology. My experience includes reviewing the business requirement, gathering information from Project Manager, Technical Leader and Business people, designing test plan, test cases. Experience using test tools (Mercury Quality Center, QTP, Rational Clear Case, etc.).


Software Quality Assurance/Testing

Project Management / RDARR

Accessibility testing, AODA WCAG 2.0 Level AA compliance / MVDA

Defect reporting & Tracking process

Software Development Life Cycle

Manual black box, grey box testing

Mobile testing

E-Commerce Systems testing

PeopleSoft 9.0, 9.2 / ERP

Infrastructure Tester

Automation Tools

QTP/Selenium /PTF

Systems Analysis

Problem Resolution

Batch jobs validation

ETL testing


Ministry of Government and Consumer Services

QA Test Coordinator - Senior System tester 2016/Dec – 2017/August

Act as a SME for AODA WCAG 2.0 Level AA compliance, create and execute accessibility TC’s using JAWS, NVDA.

Create automation scripts using PeopleSoft PTF tools

Provide project leadership, business and technical expertise for the planning, and execution of tests for all changes to the Ontario Public Service (OPS) Human Resources systems (PeopleSoft)

Coordinate all testing activities during testing execution

Providing technical expertise and advice on all aspects of application testing

Define and design test scripts and test cases

Participate in daily UAT testing status meeting.

Escalate testing issues to QA Test Manager.

Reporting testing status/ progress to IT Test Lead

Prepared test scenarios, test cases and test data based upon the project documentation

Using TFS GoSecure application for security testing and bug reporting

Create data for the test case using SQL scripts/queries

Convert PDF/word documents to be accessibility compatibility using XML tags.

Holyland Monuments Ltd

Project manager/Coordinator 2016/May – 2016/Nov

Managing client expectations by ensuring the delivery of the highest quality service.

Develop and maintain the project plan/schedules, cost estimates and forecasts to support all the aspects of the project

Sets technical/functional goals and objectives for the project

Sets quality standards for project

Participates in scoping, estimating and risk management efforts

Defined and documented business requirements and business processes

Prepare and execute successful project strategies and plans

Make recommendations regarding development tools.

Actively participates in practice development activities

Ensure end-to-end test coverage for all product features

Acting on client feedback

worked with clients to coordinate project installation and support

Develop, scope, and maintain new application for; manage business inventory, ordering management, customers repository and invoicing using Visual Basic

Oversees project plan and meets strict deadlines.

Ministry of Environment and Climate Change

Senior QA Analyst – BAT tester 2016/Feb – 2016/Apr

Prioritize problems based on severity level definitions

Record application defects reported in the Clusters defect reporting tool, Provide review, update and retest of defect upon resolution regression test for resolved defects

Verify functional (test existing functions, sub-functions and their objects)

Attended the Defect Meeting(s) during testing period

Verify non-functional (boundary conditions- login and password windows, security issues

Verify proper data acceptance, processing, and retrieval, and appropriate implementation

Of the business rules.

Validate application security, including access to the data or business functions, and

System security, including logging into / remote access to the application

Perform low level (test cases, GUI, check lists)

Re-tested the Solution to ensure defects have been resolved

Perform functional, Integration and Regression testing for multiple MNRF applications DWIS, LILI

And EFORMS on system test environment and staging environment

Sears Canada, Toronto, Ontario

QA Lead/Senior QA Analyst 2012/Oct – 2016/ Mar

Lead and own all testing activities and services related to the site.

Participates in scoping, estimating and risk management efforts

Facilitate daily defect triage meetings for defects tracking and reporting

Manage bug reporting & Tracking process using HPQC, ALM and JIRA (administrator)

QA lead for backend upgrade project ( upgrade WSC6 to WCS7). Responsible for all the backend database validations -Extensively used of complex SQL scripts/queries and output results analysis for data integrity validation.

Analyze and review the test results and documents for consistency &accuracy; report back to all stakeholders on regular intervals.

Act as a test subject matter expert for solution and functional areas within application and associated projects/program.

Facilitate, lead, track & coordinate testing efforts of Manual & Automation testing for all phases of testing includes: System, Integration, Regression, Performance, BAT and User Acceptance Testing.

Design and develop test cases based upon design specifications for Mobile and desktop.

Create test plans and test execution schedule.

Responsible for Accessibility project testing analyzing Accessibility errors using WAWE app and testing using accessibility tolls like JAWS NVDA etc…

Develop and/or extract detailed test data required for the execution of test cases.

Ensures QA standards are maintained and followed across the projects and phases.

Validate test results and verify all enhancements, programs and/or system(s) meet the expected results.

Report and track system defects where output and/or behavior do not meet expected results.

Maintain and update regression test suite based on new functionality.

Document test results for project team sign off

Preparing appropriate test scenarios, test cases and test data based upon the project documentation

Interfaces with new applications and back-end/legacy system owners for testing setup and execution.

Produces daily testing reports and status

Developed regression automation scripts using Selenium IDE/QTP to reduce regression time by 90%.

Test mobile website ( and mobile apps for IPhone/Android.

Manage, investigate, and track test results, ensuring product issues come to successful resolution, maintaining testing reports, and communicating with senior management and 3rd party vendors.

Oversees multiple projects simultaneously and meets strict deadlines

Initiated improvements with the functional QA team to align with industry best practices.

Identifies and analyses the Risk at an early stage of the project to come up with mitigation plans.

Rogers, Inc. Canada, Toronto, Ontario

Senior QA Analyst/Senior Agile Tester/Lead 2008 - 2012

As an Agile tester I worked with PMO to understand the exact requirement to update test cases

And understand the risk in changing the requirement.

Resolved open tickets related application bugs, tracking and managing them to completion.

Back End data Validation -Extensively used TOAD and SQL plus to Query the database to perform data validation.

Worked as a Senior QA analyst on an ETL project create test ceases for business rules for sources to target data mapping

Created test cases according to standardized procedures

Manually tested Amdocs Ensemble/Enable and in-house WEB application.

Responsible for communicating with project manager about any project risk.

Worked as SIT tester coordinate all testing activities with the external vendors and environment support team to ensure that all the 3rd party applications are functional.

Bell Mobility Canada, Toronto, Ontario

Senior QA Analyst/Test Lead

2006 – 2008

Managed the testing of MPS and MVNO projects, including development and implementation

Provide leadership to the testing teams, coordination between various companies, and problem solving for issues.

Provided recommendations to managers about impact, complexity, and resources required for projects.

Back End data Validation -Extensively employed TOAD and SQL plus to Query the database to perform data validation.

Execute test cases and working with the development team to provide the best solution.

Participated in functionality, integration, regression, and UAT (User Acceptance Testing) testing.

Running batch jobs for MPS processes to updated the database with customer data.

Worked as an ETL tester for loading and validation of customer charges to the database.

Bell Mobility Canada, Toronto, Ontario

Incident Management- SIT testing

2004 – 2006

Dispatched tickets between business users and suppliers and investigated relevant technology issues.

Monitored progress of suggested technology solution implementation, including overdue tickets.

Analyzed ticket priorities, escalating or prioritizing major issues as they occurred.

Retained focus on SLAs as agreed between Bell Mobility and vendors.

Provided recommendations to managers about impact, complexity, and resolutions

Investigate ticket impact and working with the development team to provide the best solution.

Amdocs at Bell Mobility Canada, Toronto, Ontario

Environment Manager

2003 – 2004

Responsible for implementation of new software development and configuration.

Managed configuration control for all software changes related to upgrades, patches and new installation for over 100 environments.

Reduced the number of infrastructure related problems from almost 20 daily to near 0.

Managed more them100 environments for the developers and QA includes: production release, new (next release) release and production previous release.

Responsible to create new environments as requested by the PMO

Update the environment

Amdocs at TELUS Mobility

1998 – 2003

Infrastructure/Production Manager

Acted as focal point for all production problems related to infrastructure; dramatically reduced the number of problems and maintained 99% application up-time.

Responsible for all EOD batch jobs running Unix scripts to check that all batch job completed successfully

Implemented cleaning tool to reduce system complexity and improve customer service performance.

Served as Infrastructure Group Lead, managing team of Oracle DBAs and UNIX Administrators.

Installation and support Jenkins to create a new build every time a developer checks in some changes into the source code

Supported application issues related to performance, licensing, batch jobs, and capacity planning.

Provided training to customer operational team on Amdocs operational application and implemented new tools to improve quality and reduce operator error.

Coordination of all infrastructure issues related to US-based development centre or customer activity.

Worked on an ETL mapping project Includes extracting, transforming and loading of Data from the new “Amdocs Ensemble “system to the target system. Make sure that all projected data is loaded into the data warehouse without any data loss and truncation. Make sure that data is loaded in data warehouse within prescribed and expected time frames.


Graduate in Computer Science, Tel Aviv Technical College

Defects tracking Tools: HP ALM/Quality Center, JIRA, Rally, IBM Rational ClearQuest

Testing Tools: Win Runner LoadRunner Test director QTP Selenium IDE

Operating Systems: MS-DOS UNIX LINUX AS 400 Windows 9x/2000/NT/XP

Languages: COBOL C/C++ Java SQL RPG XML

QA Procedures: IBM Tools CQ RQM Agile Rally

Scripting: VB Script Java Script CLP

Middleware: Tuxedo MQ Series

Utilities: SQL*Plus TOAD

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