TEST LEAD /SENIOR QA ANALYST
I’m a results-oriented, highly motivated Quality Assurance Analyst with over 12 years’ experience that spans the entire Software Development Life Cycle (SDLC) both traditional and most recently, the Agile/Scrum methodology. My experience includes reviewing the business requirement, gathering information from Project Manager, Technical Leader and Business people, designing test plan, test cases. Experience using test tools (Mercury Quality Center, QTP, Rational Clear Case, etc.).
AREAS OF EXPERTISE
Software Quality Assurance/Testing
Project Management / RDARR
Accessibility testing, AODA WCAG 2.0 Level AA compliance / MVDA
Defect reporting & Tracking process
Software Development Life Cycle
Manual black box, grey box testing
E-Commerce Systems testing
PeopleSoft 9.0, 9.2 / ERP
Batch jobs validation
Ministry of Government and Consumer Services
QA Test Coordinator - Senior System tester 2016/Dec – 2017/August
Act as a SME for AODA WCAG 2.0 Level AA compliance, create and execute accessibility TC’s using JAWS, NVDA.
Create automation scripts using PeopleSoft PTF tools
Provide project leadership, business and technical expertise for the planning, and execution of tests for all changes to the Ontario Public Service (OPS) Human Resources systems (PeopleSoft)
Coordinate all testing activities during testing execution
Providing technical expertise and advice on all aspects of application testing
Define and design test scripts and test cases
Participate in daily UAT testing status meeting.
Escalate testing issues to QA Test Manager.
Reporting testing status/ progress to IT Test Lead
Prepared test scenarios, test cases and test data based upon the project documentation
Using TFS GoSecure application for security testing and bug reporting
Create data for the test case using SQL scripts/queries
Convert PDF/word documents to be accessibility compatibility using XML tags.
Holyland Monuments Ltd
Project manager/Coordinator 2016/May – 2016/Nov
Managing client expectations by ensuring the delivery of the highest quality service.
Develop and maintain the project plan/schedules, cost estimates and forecasts to support all the aspects of the project
Sets technical/functional goals and objectives for the project
Sets quality standards for project
Participates in scoping, estimating and risk management efforts
Defined and documented business requirements and business processes
Prepare and execute successful project strategies and plans
Make recommendations regarding development tools.
Actively participates in practice development activities
Ensure end-to-end test coverage for all product features
Acting on client feedback
worked with clients to coordinate project installation and support
Develop, scope, and maintain new application for; manage business inventory, ordering management, customers repository and invoicing using Visual Basic
Oversees project plan and meets strict deadlines.
Ministry of Environment and Climate Change
Senior QA Analyst – BAT tester 2016/Feb – 2016/Apr
Prioritize problems based on severity level definitions
Record application defects reported in the Clusters defect reporting tool, Provide review, update and retest of defect upon resolution regression test for resolved defects
Verify functional (test existing functions, sub-functions and their objects)
Attended the Defect Meeting(s) during testing period
Verify non-functional (boundary conditions- login and password windows, security issues
Verify proper data acceptance, processing, and retrieval, and appropriate implementation
Of the business rules.
Validate application security, including access to the data or business functions, and
System security, including logging into / remote access to the application
Perform low level (test cases, GUI, check lists)
Re-tested the Solution to ensure defects have been resolved
Perform functional, Integration and Regression testing for multiple MNRF applications DWIS, LILI
And EFORMS on system test environment and staging environment
Sears Canada, Toronto, Ontario
QA Lead/Senior QA Analyst 2012/Oct – 2016/ Mar
Lead and own all testing activities and services related to the Sears.ca site.
Participates in scoping, estimating and risk management efforts
Facilitate daily defect triage meetings for defects tracking and reporting
Manage bug reporting & Tracking process using HPQC, ALM and JIRA (administrator)
QA lead for sears.ca backend upgrade project ( upgrade WSC6 to WCS7). Responsible for all the backend database validations -Extensively used of complex SQL scripts/queries and output results analysis for data integrity validation.
Analyze and review the test results and documents for consistency &accuracy; report back to all stakeholders on regular intervals.
Act as a test subject matter expert for solution and functional areas within application and associated projects/program.
Facilitate, lead, track & coordinate testing efforts of Manual & Automation testing for all phases of testing includes: System, Integration, Regression, Performance, BAT and User Acceptance Testing.
Design and develop test cases based upon design specifications for Mobile and desktop.
Create test plans and test execution schedule.
Responsible for Accessibility project testing analyzing Accessibility errors using WAWE app and testing using accessibility tolls like JAWS NVDA etc…
Develop and/or extract detailed test data required for the execution of test cases.
Ensures QA standards are maintained and followed across the projects and phases.
Validate test results and verify all enhancements, programs and/or system(s) meet the expected results.
Report and track system defects where output and/or behavior do not meet expected results.
Maintain and update regression test suite based on new functionality.
Document test results for project team sign off
Preparing appropriate test scenarios, test cases and test data based upon the project documentation
Interfaces with new applications and back-end/legacy system owners for testing setup and execution.
Produces daily testing reports and status
Developed regression automation scripts using Selenium IDE/QTP to reduce regression time by 90%.
Test mobile website (m.sears.ca) and mobile apps for IPhone/Android.
Manage, investigate, and track test results, ensuring product issues come to successful resolution, maintaining testing reports, and communicating with senior management and 3rd party vendors.
Oversees multiple projects simultaneously and meets strict deadlines
Initiated improvements with the functional QA team to align with industry best practices.
Identifies and analyses the Risk at an early stage of the project to come up with mitigation plans.
Rogers, Inc. Canada, Toronto, Ontario
Senior QA Analyst/Senior Agile Tester/Lead 2008 - 2012
As an Agile tester I worked with PMO to understand the exact requirement to update test cases
And understand the risk in changing the requirement.
Resolved open tickets related application bugs, tracking and managing them to completion.
Back End data Validation -Extensively used TOAD and SQL plus to Query the database to perform data validation.
Worked as a Senior QA analyst on an ETL project create test ceases for business rules for sources to target data mapping
Created test cases according to standardized procedures
Manually tested Amdocs Ensemble/Enable and in-house WEB application.
Responsible for communicating with project manager about any project risk.
Worked as SIT tester coordinate all testing activities with the external vendors and environment support team to ensure that all the 3rd party applications are functional.
Bell Mobility Canada, Toronto, Ontario
Senior QA Analyst/Test Lead
2006 – 2008
Managed the testing of MPS and MVNO projects, including development and implementation
Provide leadership to the testing teams, coordination between various companies, and problem solving for issues.
Provided recommendations to managers about impact, complexity, and resources required for projects.
Back End data Validation -Extensively employed TOAD and SQL plus to Query the database to perform data validation.
Execute test cases and working with the development team to provide the best solution.
Participated in functionality, integration, regression, and UAT (User Acceptance Testing) testing.
Running batch jobs for MPS processes to updated the database with customer data.
Worked as an ETL tester for loading and validation of customer charges to the database.
Bell Mobility Canada, Toronto, Ontario
Incident Management- SIT testing
2004 – 2006
Dispatched tickets between business users and suppliers and investigated relevant technology issues.
Monitored progress of suggested technology solution implementation, including overdue tickets.
Analyzed ticket priorities, escalating or prioritizing major issues as they occurred.
Retained focus on SLAs as agreed between Bell Mobility and vendors.
Provided recommendations to managers about impact, complexity, and resolutions
Investigate ticket impact and working with the development team to provide the best solution.
Amdocs at Bell Mobility Canada, Toronto, Ontario
2003 – 2004
Responsible for implementation of new software development and configuration.
Managed configuration control for all software changes related to upgrades, patches and new installation for over 100 environments.
Reduced the number of infrastructure related problems from almost 20 daily to near 0.
Managed more them100 environments for the developers and QA includes: production release, new (next release) release and production previous release.
Responsible to create new environments as requested by the PMO
Update the environment
Amdocs at TELUS Mobility
1998 – 2003
Acted as focal point for all production problems related to infrastructure; dramatically reduced the number of problems and maintained 99% application up-time.
Responsible for all EOD batch jobs running Unix scripts to check that all batch job completed successfully
Implemented cleaning tool to reduce system complexity and improve customer service performance.
Served as Infrastructure Group Lead, managing team of Oracle DBAs and UNIX Administrators.
Installation and support Jenkins to create a new build every time a developer checks in some changes into the source code
Supported application issues related to performance, licensing, batch jobs, and capacity planning.
Provided training to customer operational team on Amdocs operational application and implemented new tools to improve quality and reduce operator error.
Coordination of all infrastructure issues related to US-based development centre or customer activity.
Worked on an ETL mapping project Includes extracting, transforming and loading of Data from the new “Amdocs Ensemble “system to the target system. Make sure that all projected data is loaded into the data warehouse without any data loss and truncation. Make sure that data is loaded in data warehouse within prescribed and expected time frames.
EDUCATION AND PROFICIENCIES
Graduate in Computer Science, Tel Aviv Technical College
Defects tracking Tools: HP ALM/Quality Center, JIRA, Rally, IBM Rational ClearQuest
Testing Tools: Win Runner LoadRunner Test director QTP Selenium IDE
Operating Systems: MS-DOS UNIX LINUX AS 400 Windows 9x/2000/NT/XP
Languages: COBOL C/C++ Java SQL RPG XML
QA Procedures: IBM Tools CQ RQM Agile Rally
Scripting: VB Script Java Script CLP
Middleware: Tuxedo MQ Series
Utilities: SQL*Plus TOAD