Shop Manageress

CURRICULUM VITAE OF SIBONGILE MANGABA

Email: ******.*******@*****.***

Cell: 073*******/074*******

Postal: 302 KG Centre

Van Riebeeck Street

ALBERTON NORTH

PERSONAL PROFILE

I am a hardworking, self-motivated, innovative, creative and responsible individual with an outgoing personality. I have excellent inter-personal and communication skills that have helped me identify and develop opportunities through innovation and good strategic appreciation. I enjoy meeting new challenges and seeing them through completion, while remaining confident and positive.

EDUCATIONAL QUALIFICATIONS

SECONDARY SCHOOL QUALIFICATIONS

Last School Attended Mandava High School (Zimbabwe)

Highest Standard Passed Ordinary-level

Year passed 1984

TERTIARY QUALIFICATIONS

Name of Institution Speciss Technical College (Zimbabwe)

Year (1985- 1986)

Qualification Obtained National certificate in Secretarial

KEY SKILLS AND COMPETENCIES

Logical thinking this is by having a mathematical mind that is coupled with good analytical skills

Able to work individually with minimal supervision or as part of a team

Ability to work to tight deadlines

WORK EXPERIENCE

Position: Manageress (October 2008 – October 2017)

I worked as a Shop Manageress in a charity shop called Hidden Treasures, which is under the Arise ministries, managing at a minimum 2 staff members and different volunteers that came to volunteer throughout the year.

Roles and Responsibilities;

Training, supervising and appraising staff

Managing budgets

Dealing with customer queries and complaints

Overseeing pricing and stock control

Maximising profitability and setting/meeting sales targets, including motivating staff to do so

Preparing promotional materials and displays

Position: Receptionist (October 1997 – October 2005)

I worked as a receptionist for Doctor Janjie in Zimbabwe, Harare.

Roles and Responsibilities;

Compiling and recording medical charts, reports, and correspondence.

Interviewing patients to complete insurance and privacy forms.

Receive insurance co-pay payments and post amounts paid to patient accounts.

Schedule and confirm patient appointments, check-ups and physician referrals.

Answer telephones and direct calls to appropriate staff

PERSONAL DETAILS

Surname Mangaba

First Name Sibongile

Date of Birth 29-May-1967

Passport Number BN843113

Gender Female

Marital Status Single

Dependants (Kids) 2 kids (31 years and 20 years)

Nationality Zimbabwean

Languages Shona, English and Ndebele

Race African

Driver’s license Code 10 drivers license

Criminal Offence None

REFFERENCES

Mr. Don Allen

CEO Hidden Treasures

Tell: 082838089

Ms Carmen Pritorius

Arise Ministries Excecutive

Tell:082*******

Contact this candidate