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Active Directory, Exchange Office 365, TrendMicro OfficeScan

San Francisco, CA
March 27, 2018

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Bruce Nguyen, (VCP*-DCV, MCP)

***** ******* ****. *****, ** 92064

Cell. 858-***-****; Home. 858-***-****



Seeking in MIS/IT Sr. Exchange Admin position where my extensive experience will add value to the operation.


Manage in detail-oriented with track record of completing projects on schedule. Multi- tasking with various complexities and a strong commitment in quality process and practices. Experienced in Windows Platform with Physical to Virtualize migration. On premise Exchange migration to Office 365.


VCP6-DCV Aug, 2016

VMware Certified Advanced Professional 6 VMWare

vSphere-ESXi v5.1 January, 2013

VMWare In-Class Certified Trained San Diego, CA

MCP October, 2002

Microsoft Certified Professional Microsoft

Boston University, Computer Career Program September 2002 Networking Certificated Programs Boston, MA

Management Information Systems December 1999

University of Massachusetts Lowell, MA


• Software: ESXi 5.1 – 6.0 VMware, Exchange 5.5/2000/2003/2007/2013, Azure, Office 365, Active Directory 2000-2012, Symantec Backup Exec, Veeam Backup, Blackberry, TrendMicro OfficeScan, IIS, SQL,, OneDrive Cloud Storage, Skype for Business.

• Systems: Window XP/7, 2008, 2012, 2016, ESXi

• Network: TCP/IP, LAN/WAN, FTP, HTTP, POP, IMAP, SMTP, DHCP, DNS, WINS, Fortinet, Cisco Routers & Switches, SSL-VPN, Dfs, Radius Authentication, Terminal Services, Web Proxy Services, Port Assignments/ IP Filtering, NAT, DMZ, STP Sr. System Admin September 2009 – Present

SAC Components, Inc. USA, EAME & APAC

• Manage yearly IT Budget & Review International Infrastructure Team members

• Migration Project lead On-Premise Exchange servers to Cloud Office 365 & virtualized all physical servers to VMware ESXi Infrastructure

• Monitor global health activities on Office 365 Email, Team Site, Yammer, Business One Drive, Enterprise Resource Planning MAS500 system, SolidWorks Replication, Active Directory Sync & TrendMicro Antivirus

• Approval all global mobile devices email synchronization

• Design, implement and approve global laptops, desktops & servers Ghost Images

• Maintain global VMware ESXi vCenter Virtualization Infrastructure, HA Cluster configuration and iSCSI / NAS Data Storages

• Oversee and manage global connection, software & hardware through AT&T, COX, Wharf, Dell, HP, VMware, Microsoft, Fortinet, CDW, PCMalls and Sage partner vendors Sr. Messaging Analyst December 2005 – September 2009 Starwood Hotels & Resorts/Hewlett Packard Company Braintree, MA

• Migrated Exchange 5.5 to Exchange 2003 on 75,000+ mailboxes

• Configured Exchange 2003/2007 Routing protocols, Edge Transport Roles

• Remote administered, maintained, designed and collected data on Active Directory and Exchange performance using System Center Operations Manager

• Set public folders and mail storage limits policy & retention for all Exchange servers

• Maintained Distribution Lists, Global & Universal Security Groups on different domains

• Worked on Domain Controllers’ Replication, Trusted, Trusting and ADC connector setup

• Maintained IIS, WINS, DHCP, DNS, Spam filtering and antivirus services

• Worked with IIS virtual directories and Exchange Outlook Web Access SSL

• Built Front-End; Back-End Exchange 2003 and smart host routing traffic

• Restored Exchange mailboxes & public folders using Symantec Backup Exec

• Active Directory and Exchange users, groups, mailboxes, and distribution lists migration

• Network printers, files sharing, Terminal servers and administered its security permission

• Configured TrendMicro OfficeScan/Scanmail to clients & servers

• Backup and restore AD objects, GPO and security settings using ScriptLogic & Hyena Exchange Administrator March 2004 – December 2005

Perotsystems at Headquarter Plano, TX

• Processed email requests for new users and terminated accounts

• Redirected email pointers and moved users’ email accounts to different servers

• Created Active Directory accounts and established email addresses

• Resolved issues dealing with Outlook, SMTP, export and import PST files

• Allowed and removed spam filter base on domain names and email addresses

• Built Front-End & Back-End Exchange 2003 messaging servers

• Monitor Active Directory objects and maintained domain group policy

• Active Directory and Exchange users, groups, mailboxes, and distribution lists migration

• Network printers, files sharing, application servers and administered its sharing security

• Configured Windows 2000 & 2003 Remote Terminal Servers Team Lead Support Engineer August 2001 – February 2004 Perotsystems at Tufts-NEMC Boston, MA

• Designed, Installed, Imaged and Deployed all client & server OS by Norton Ghost Image

• Removed all configuration settings that are unique to a computer by Sysprep

• Joined 900 computers to the domain base on IP, MAC address and DHCP reservation

• Tested, installed and supported various healthcare applications on different platforms

• Configured and monitored McAfee virus update from ePO server

• Resolved issues such as PCs connectivity, port activations and network printers

• Assisted creating and modify permission for domain user accounts

• Reserved static IP address for appropriate VLAN network segments on DHCP server

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