Ramon L Dickens SR.
**** * ****** *** *** Oklahoma City, Ok 73109
To enter a position with a growing company that will help me utilize my new found knowledge base from my degree program in Electronic Engineering Technology.
IT, Program and Project Manager, with years of experience in the Information Technology industry. Strong technical expertise in IT Infrastructure, Application Development, Cloud Computing, Soldering,Circuit board, familiarity with, CLC cloud on boarding, cloud portal provisioning. Telecommunications Networks, LAN’s WAN’s, Fiber Optics, wireless. Data Center build outs, migrations, Consolidations, Disaster recovery sites. Full life cycle hardware implementations working cross functionally with engineering, facilities, Operations, Reading and interpreting Schematics.
●Excellent Communication Skills
●Outstanding Interpersonal Skills
●Team Leadership Skills
Education and Training
ITT Technical Institute
Project Management and Administration Oklahoma City, OK September 2016
Bachelors Utilizes strong verbal and written communication skills to brief C-level executives, stakeholders and clients as to all phases of project status. Manages business and technical requirements across multiple lines of business and diverse technologies. Possesses a passion for excellence and consistently drives programs to successful completion.
ITT Technical Institute Oklahoma City, OK September 2014
Electronics Technology/ Engineering Associate of Science Design, application, installation, manufacturing, operation and/or maintenance of electrical/electronic(s) systems. A specialized discipline that has more focus on application, theory, and applied design, and implementation, while electrical engineering may focus more of a generalized emphasis on theory and conceptual design. A diverse range of sub-disciplines, such as applied design, electronics, embedded systems, control systems, instrumentation, telecommunications, and power systems.
Circuit analysis and design
Analog and digital electronics
Relevant engineering standards
Ability to type 50 WPM
Ability to Multi Task
Kaplan University 2016-2017
Currently Enrolled in BA program for Business Administration
Metro Tech Oklahoma City, OK May 1996
Carpentry/Building Maintenance Certificate
John Marshall High School Oklahoma City, OK May 1996
General Education Diploma
Trained and certified
Production Associate Assembly Oklahoma City, OK Nov 2017-JAN 2018
Production assembly for oil and gas
Drilling application of nuts and bolts
Installation of ball for the manufacturing of valves and trunnion.
Proper installation of valve covers verifications from schematics.
Terex Road Building
Production Associate Oklahoma City,OK Sep 2017-Oct 2017
OU Medical Center
Filing/ Shipping and Receiving Oklahoma City, OK October 2016-Dec 2016
Aerotek Contract Position
●Organization of files by numerical arrangement
●Shipping files by documentation and record coding
Climate Craft September 2016-October 2016
●The manufacturing of air conditioning units for companies and major businesses.
● manufacturer of innovative custom air handling units (AHUs) that are used to provide comfortable efficient environments in Healthcare, Education, Laboratory, Commercial, and High Tech Manufacturing facilities throughout the United States.
E.T.I Equipment Technology Oklahoma City, OK Dec.2014 –May.2015
Manufacturer ASC Contract Position
●Manufacturing for aerial lift trucks for telecommunications, electrical utility, energy lights and signs
●Upkeep of the facility to look it’s best
●Manufacturing of company’s assembly with use of tools to build for the assembly of trucks.
Corix Utilities Oklahoma City, OK Feb. 2014- June.2014
●Thermostat installation of residential homes and commercial businesses
●Drive of company vehicle
●Operation of computer software to keep document of scheduled appointments
Terex Road Building Oklahoma City, OK Dec. 2013 - Feb. 2014
Building Maintenance Aerotek Contract Position
●Upkeep of facility to look their best.
●Regular inspections to determine areas that need attention and perform repair.
●Routine maintenance on machinery and equipment, such as greasing the bearings or changing the hydraulic fluid, etc.
Mercy Health Center Oklahoma City, OK Apr. 2013 – Sept. 2013
Environmental Services Tech I Aerotek Contract Position
●General Cleaning and housekeeping duties in assigned area and in accordance with schedule
●Maintains high level of cleanliness at all times according to established procedures
●Creates a clean and safe environment for customers/patients through proper disposal of hospital waste
●Performa all work with accord to the mission, vision, and values of Mercy
UNICCO Cleaning Services Oklahoma City, OK Mar. 2003 - Nov. 2011
●Monitored building security and safety
●Inspected electrical appliances to ensure that hazards were not created
●Followed procedures for use of chemical cleaners and power equipment to prevent damage to the fixtures
●Mixed water and detergents of acids in containers to prepare cleaning solutions, according to specifications
●Stripped, sealed,finished, and polished floors
●Requisitioned supplies or equipment needed for cleaning and maintenance duties
Pelco Products, Inc. Oklahoma City, OK Jul. 2002 – Feb. 2003
Assembly Line Production Express Contract Position
●Read schematics and blueprints to assemble finished products or perform intermediate assembly of the parts that make up finished products
●Utilized hand tools or machines to fasten, adjust or assemble components
●Performed quality-control checks, selecting products randomly and testing them for defects
M.T.I Oklahoma City, OK
Call Center Customer Service Representative
●Determines requirements by working with customers.
●Answers inquiries by clarifying desired information; researching, locating, and providing information.
●Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
●Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
●Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
●Maintains call center database by entering information.
●Keeps equipment operational by following established procedures; reporting malfunctions.
●Updates job knowledge by participating in educational opportunities.
●Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
SW Wood Processing Oklahoma City, OK
●Performing the tasks of production and distribution of wood products
●Maintain and kept a clean and safe work environment
●Properly placing wood pieces into machine to manufacture the pieces provided for distribution
●Counting and sending out of orders by placement on pallets
Dial America Oklahoma City, OK Aug. 2001 – Jul. 2002
Telemarketing Sales Representative
●Delivered prepared sales calls
●Explained products or services and prices, answered questions from customers
●Adjusted sales scripts to better target the needs and interest of specific individuals
●Answer telephone calls from potential customers who have been solicited through advertisements
Sight & Sound Oklahoma City, OK June 2000 - May 2001
●Oversaw the safe receipt, storage, retrieval and timely dispatch of goods
●Ensured state workplace health and safety requirements were met and took responsibility for the security of the building and stock
●Planned the arrangement of goods within the warehouse and organized special requirements for certain stock, such as appliances and furniture
●Ensured productivity targets were met and maintained computerized administration and automated storage and retrieval systems
●Managed workers and dealt with personnel issues such as recruitment, training and discipline of staff.
●Kept stock control systems up to date and planned future capacity requirements
●Ensured quality, delivery and that budget objectives were met
●Briefed team leaders on the issues of the day
●Visited customers to monitor the quality of service that they received
●Operated delivery vehicle and made deliveries on a timely basis