Software QA Lead
Senior-level Software Test Analyst/QA Lead possessing over 10+ years of experience in Information Technology with emphasis on Software Quality Assurance/Testing and Delivery Changes. Extensive experience in Financial/Banking, Telecom, Gaming, e-learning, Retail/Ecommerce, Web service, Logistic domains and client server applications. Database/Back End Validation.
API Test Automation using CA DEVTEST. Hands on Automation of Back End Services and Front-End Application. Front End UI Automation by using Selenium. Performance testing by using Load Runner. Experience in technology Stack. Client advocate and Liaison between On and Offshore teams. Agile, E2E Validation.
Areas of Expertise
PREPARATION: Requirements Analysis, Test Strategy, Creating Test Plan, Test Case Development, Test Environment Setup. IMPLEMENTATION & EXECUTION: Black Box, GUI, Functionality, Unit, Regression, Usability, Smoke, Installation, System, Performance, Load, Stress, Database.
TESTING EXECUTION & CLOSURE: Defect management (validate & make assignments), Retesting, Create Test Evaluation Summary Report.
AUTOMATION TOOLS: Selenium-Webdriver (Cucumber, Gherkin, Junit, Maven, BDD), Jenkins(CI/CD)
CA DEVTEST (ITKO LISA), LoadRunner.
Bachelor of Engineering – B.E (CS & E) from Kuvempu University (Karnataka), India.
MS-DOS, Windows NT, Windows 95/98/2K/XP, Mac 8.6 thru 10.3.4
VB, Java, .NET, Flex
MS SQL Server, SQL, MySQL, Oracle 8i, Toad, SQL Developer
Change Management Tools
Mercury Quality Center 10.0, VSS (Visual Source Safe), ClearCase, Silk Central Test Management, Version One, Clear Quest
Load Runner 9.0, 9.5,11.0, Selenium WebDriver (Maven, Cucumber, Gherkin, Protractor), Eclipse, Junit/TestNG, TestComplete, CA DEVTEST (ITKO LISA),
Apache Tomcat, Web Logic, SOAP UI, Web Sphere Application Server
Wells Fargo, San Leandro, CA Nov 30th 2015 – Present
Role: Sr.QA/QA Lead
Wells Fargo provides banking, mortgage, investing, insurance, personal, small business, and commercial financial services.
Project: Global Application Business System (GABS). Support the testing of bank flow activities incorporating Flexcube. Collect metrics, participate in quality control, enhancement, and defect triage meetings, create test data, test plan and estimates, execute and monitor test results, generate reports and provide status’ to team and management. Solely responsible for end-to-end planning, testing, test plans, meetings, reporting, go or no go, and final quality assurance of the project.
Actively participated in QC meetings, Enhancements Meetings.
Understanding the flow of Banking (Flow from Source to Destination, i.e from different Partners like Loan IQ, FATCA, Tradework to Oracle Flexcube)
Preparing Test Data, Test Plan and Test estimation.
Handling resources and allocating the tasks
Test case Creation and Execution
API testing experience and E2E Validation and Database Validation
Skill and knowledge in working with XML and JSON formats
Involved in the Performance Testing by using CA DEVTEST (ITKO LISA)
Creation of the Scripts by using Automation tool CA DEVTEST (ITKO LISA tool).
Auto Email Generation to the respective team by using the CA DEVTEST when the Error is displayed.
Connectivity/Integration of the application is validated by using the CA DEVTEST (ITKO LISA tool).
Script is enhanced with the help of Assertion and Filters by using the CA DEVTEST (ITKO LISA tool).
Validating the Data Logging in the Splunk.
Performance testing by using CA DEVTEST
Virtualization/STUBS are created by using CA DEVTEST.
Validated the data by creating the SQL Queries in the script created by using CA DEVTEST (ITKO LISA tool).
Creation of scripts by using the Selenium WebDriver (Maven, BDD- Cucumber, Gherkin, Junit) for the IDV-UI (Internal Website/UI)
Creation of XML paths and Identification of the objects by ID, Text, Name.
Writing the Java code for the Selenium Scripts and executing them.
Identification of Angular Objects.
For the continuous integration, used the CI/CD tool Jenkins and the Builds are scheduled
Sharing the Status to the team and to management.
Tools & Technologies: ALM-HPQC, CA DEVTEST (ITKO LISA), Java, IBM DataPower, Selenium WebDriver (Eclipse, Maven-Neon, BDD-Cucumber,Junit/TestNG, Gherkin, Protractor) Oracle Flexcube, SQL Developer, SOAPUI, JENKINS(CI/CD)
United States Patent and Trademark Office (USPTO), Alexandria, VA June 19th 2015 – Nov 27th 2015
Role: Sr. IT Analyst
The USPTO protects new ideas and investments in innovation and creativity for the nation’s technological progress.
Project development was performed in an Agile environment.
Participated in the development of user stories, sprint planning, daily Scrums, client demos, deployment, and retrospectives. Prepared test cases, estimations, data, and test plan.
Executed and reported test results.
Led defect/tracking status meetings, resolved issues, and made assignments to developers.
Handled resources and allocated tasks amongst the team to ensure efficiency and accuracy.
Skill and knowledge in working with XML and JSON formats
Creation of scripts by using the Selenium WebDriver (Maven, BDD- Cucumber, Gherkin, Junit)
Experienced in manual testing and automate SOAP and Restful Web Services using SOAP UI, Apache Http Client, JAXB, GSON/ JACKSON parsers.
Experience in Web Services using SOAP, RESTFUL, AXIS, Jersey, Spring REST, WSDL, JAXB, GSON/ Jackson parsers
Tools & Technologies: Java, Selenium (Eclipse, Maven-Neon, Junit/TestNG Webdriver), Apache http client, JAXB, GSON/ JACKSON parsers
FedEx, Pittsburgh, PA July 1st 2014 – May 29th 2015
Role: QA Lead
FedEx Corporation is an American multi-national courier delivery services company headquartered in Memphis, Tennessee.
The Multi-Recipient project utilized an Agile environment (sprint planning, daily Scrums, sprints, demos, etc.) to support testing and QA for the application. Participated in requirements gathering, document reviews, and data verification. Prepared test plan, estimates, defined test strategy, created UAT test cases. Collected metrics and minutes of meetings and distributed to team and management. Created test scripts with Selenium tool. Involved in the Performance testing by using Load Runner tool. Conducted defect triage meetings and assigned and tracked resolutions. Wrote and executed SQL queries. Developed formal test results documentation.
Tools & Technologies: java, Quality Center (QC 10.0), DBVisualizer, Oracle (Sql Queries), AS400, Agile, Maven, Selenium,
Load Runner, Retail/Ecommerce
Ness USA, Inc., (Standard & Poor’s) Pittsburgh, PA July 1st2013 –June 6th 2014
Role: QA Lead
Ness is a custom software development firm providing digital transformation and software engineering services.
Supported client Standard & Poors website(www.standardandpoors.com), again utilizing an Agile environment to perform the end-to-end analysis, test creation and execution for each sprint. Served as liaison to a 4-member offshore team. Conducted defect triage meetings and resolved issues. Reported results to upper management and was acting Release Coordinator.
Tools & Technologies: Quality Center 10.0, Version One, Load Runner, PRPC (PEGA Rules Process Commander), Agile
NEW Corp (Asurion) Sterling, Virginia Jan 2nd 2013 - June 30th 2013
Role: Sr. Software Test Analyst
Asurion provides U.S. based customer protection and support to answer tech questions and solve any device problem.
The TaxGateway application was developed in an Agile environment. I was point of contact for all testing related activities and status reporting. Validated web services and managed defects and enhancements. Verified order and invoice data. Provided end of project release metrics. Created service requests and dispatched orders incorporating SMART and PEGA systems.
Tools & Technologies: Java, Jira 5.2, SOAP UI 3.6.1, Putty, Toad 188.8.131.52, PEGA, SMART, Service Bench, Agile, Retail/Ecommerce
IBM (Client: Eli-Lilly), INDIA (July 18th 2011 – July 25th 2012) Role: QA Lead
Tools & Technologies: Quality Center 10.0, SAP-BI 7.0, Java, Flex, Soap UI, Load Runner 9.5, 11.0, SQL Server, Oracle, Agile
Ness Technologies, INDIA (June 28th 2010 - June 30th 2011) Role: Sr. QA Engineer, Test Lead
Tools & Technologies: Quality Center 10.0, Java, Flex, Performance Tool (Load Runner 9.5), Version One, Toad(SQL)
Applabs, INDIA (Aug 10th 2009 - Mar 12th 2010) Role: Sr. Software Testing Engineer
Tools & Technologies: Java, .NET, Silk Central Test Management, Toad, SQL Server, Oracle
Bluepal Solutions India Pvt Ltd, INDIA (June 4th 2007 – August 6th 2009) Role: QA Lead
Tools & Technologies: Java, Tomcat Server, SQL Server, HTML, JS, AJAX CSS, Hibernate, Struts.
Verizon-VDSI, INDIA (July 10th 2006 – April 27th 2007) Role: Sr. Test Analyst, QA Lead
Tools & Technologies: Ajax, Mercury Quality center, PVCS, Java, Hibernate, Flex, Struts, Agile
AppLabs Technologies, INDIA (Nov 1st 2005-June 30th 2006) Role: Sr. Software Testing Engineer
Tools & Technologies: Java, SQL Server, Bugzilla, Webservices, Test Director, SOAP, VSS.
Career and Achievements
Solely perform all aspects of testing life cycle coordinating 15 developers (Wells Fargo)
Received monthly appreciation commendations from manager (FedEx)
Built Test Team to 50 positions from 5 (Verizon)
Specifically chosen by manager to assist with acquisition of new projects and clients (AppLabs)
Acted as a Liaison between the On and Offshore teams.
email@example.com 412-***-**** LinkedIn: https://www.linkedin.com/pub/santosh-palvai/3/a6b/869