Software Developer Manager
Resume:
Scott W. Goodwin
**** **** ******, *********, ** 35476
******.**.***.******@*****.***
Education
Davidson College, Davidson, NC. B.S., Biology, May 1990. Completed requirements for Premedicine program.
Work Experience
Analyst, Southern Company/Alabama Power, Birmingham, AL - September 2013 – May 2017
Provided front-line telephone support to 30,000 corporate users in Oracle, Maximo, Citrix, Office, Documentum and +/- 8,000 other Enterprise-class applications
Duties included troubleshooting, repair and configuration of workstations and laptops, remote access via multiple platforms, support and configuration of various mobile devices, printer support for 2,000 networked printers, and security for mission-critical infrastructure
87%-plus first-call resolution rate
Software Developer, AstenJohnson, Inc, Charleston, SC - April 2000 – April 2002
Developed, distributed and maintained applications for 2,000-employee company
Wrote code in Visual Basic 6, VB.NET, VBA/Excel, Access, tSQL, and Uniface
Software Developer, Life Cycle Engineering, Inc., Charleston, SC - May 1999 – April 2002
D Trained groups of up to 50 clients to use industrial maintenance-management software on-site
Developed, distributed and maintained applications for customers and for 400-employee company
Wrote and documented code in Visual Basic 6, VB.NET, VBA/Excel, Access, tSQL and various other languages
Trained as SQL Server Database administrator
Software Developer, Blackbaud, Inc., Charleston, SC - March 1998 – May 1999
Part of Accounts Payable/Receivable team developing non-profit accounting applications in Visual Basic 5 (VB5), Visual Basic 6 (VB6) and vb.net
Wrote Crystal Reports for same applications
Wrote triggers, stored procedures and views for SQL Server and Oracle back-ends
Part of original, ground-breaking “Basic Training” class for developers
Certifications
CompTIA A+, September, 2009.
Graduate of Blackbaud “Basic Training” program, 1998.
Trained as SQL Server DBA, Intellipoint, San Francisco, CA March, 2000
Additional Work Experience
Stay-at-home Dad N. Charleston, SC - March 2007 – April 2010
Managed household of two kids under age five, two dogs, six cats, and some fish; Met fiscal and sanity budgets for forty-eight consecutive months
D Implemented new dietary, educational and recreation programs daily
Restaurant Critic and Staff Reporter The Post & Courier, Charleston, SC - March 2006 – April 2007
Wrote critical reviews of Charleston restaurants, a restaurant news column and feature articles
Produced award-winning annual restaurant guide in 2007
Restaurant Critic and Staff Reporter Charleston City Paper, Charleston, SC - March 2004 – January 2006
Wrote critical reviews of Charleston restaurants, a restaurant news column and feature articles
Produced award-winning restaurant guide Dish in 2005 and 2006
Operating Partner and Manager, Zebo Restaurant and Brewery, Charleston, SC - April 1996 – April 1997
Planned and opened 200-seat independent brewpub in Downtown Charleston
Hired, trained and managed team of 50 employees
Designed, implemented and maintained extensive beverage program grossing over $1M annually in beverage sales
Manager, Regas Restaurant, Knoxville, TN - 1991-1995
Front-of-house manager in venerable 450-seat fine-dining steakhouse with annual gross sales in excess of $4M
Handled daily cash receipts often exceeding $10,000
Managed wine program, trained staff on beverage selection and service; trained new employees on POS computers
Executive Chef, Mount Bachelor, Bend, OR - 1995-1996 Ski Season
Operated 200-seat fine-dining restaurant with staff of eight, with full creative control
Met or exceeded monthly sales, food cost, and labor cost goals for entire ski season
Partial Software/Hardware Skills List
Visual Basic
Visual Basic for Applications (VBA)
VB.net
Visual Studio
SQL
Triggers, Views and stored procedures
Python
Windows 7, 8, 10
Windows XP > 7 Migrations
Windows 7 > 10 Migrations
Outlook
Lync
Remedy
Word
Excel
Access
Visio
Oracle Financials
Maximo (all modules)
Avaya One-X Agent
CSS
iNovah/Cashier
Card Pay Portal
Webtop / Documentum
eSOMS
Symantec Endpoint Protection
PowerBroker
Internet Explorer
Firefox
Chrome
SQL Server
Crystal Reports
Myriad
Android devices
iOS devices
Windows PCs
Mac PCs
Surface Pro devices
Cisco and Avaya Phone and voicemail systems
Contact this candidate