Data Entry Customer Service
Resume:
ANTIONETTE L GIBSON
HOUSTON TX *7028
QUALIFICATIONS
Typing 60 wpm, Numeric 12,000 keystrokes, PC operations, Office machines, Filing, Phones, Customers Service, MS Excel, CRT, General Office, 10 key by touch.
ACTIONBOX 2016-2017
Dispatcher
Manifesting and closing out drivers
AAA COOPER TRANSPORTATION 2000-2016
Office Clerk
Answered incoming calls, took messages and transferred calls
Maintained files, performed data entry of billing for company records.
Scheduled outgoing freight appointments and dispatched drivers.
Updated information on Amazon accounts to ensure safe delivery.
Documented and maintained records regarding damage and refused accounts.
Pro Staff Personnel-(DHL Worldwide Express) Houston Tx 1999-2000
Data Entry Operator
Data entered a high volumne of confidential data in company database.
Greeted visitors and employees entering facility in prompt and friendly manner.
Answer calls, took messages and transferred calls as needed
Temporary Connection-Houston Tx 1998-1999
Data Entry Representative
Process invoices and maintained contact with customer to resolve discrepancies.
Billingand making appropriated account adjustment.
BCI Corp-Houston Tx 1995-1998
Data Entry Manager (promoted 1996)
Monitor correct letter of authorization (LOA), Monitor staff of 30 employees including temps
Cross -trained data entry reps.
Handled Fraudulent Letter of Authorization (LOA), Recognized correct of missing information and monitor full time and temporary employees.
Certificate in hiring/firing
Carlton Temp Agency-Houston Tx 1995-1995
Data Entry Representative: Answering phones, customer service, entering LOA
Merchant Fast Motor-Houston Tx 1994-1994
Data Entry Representative: Billing, customer service and answering phones
Jackson Hewitt-Houston Tx 1994-1994
Processing Manager
Processed Tax Returns
HPD-Houston Tx 1984-1992
Police Data Entry Clerk (II) (1982-1992)
Entering Burglary & Theft Reports, pawn tickets, answer phones
Clerk Typist (1984-1988)
Answered phones, receptionist duties, picked up and distributed mail
Education:
Texas Southern University-Attended 1993
Forest Brook High School-Houston Tx - Received Diploma 1982
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