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Data Entry Customer Service

Location:
United States
Posted:
March 26, 2018

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Resume:

ANTIONETTE L GIBSON

**** **********

HOUSTON TX *7028

713-***-****

QUALIFICATIONS

Typing 60 wpm, Numeric 12,000 keystrokes, PC operations, Office machines, Filing, Phones, Customers Service, MS Excel, CRT, General Office, 10 key by touch.

ACTIONBOX 2016-2017

Dispatcher

Manifesting and closing out drivers

AAA COOPER TRANSPORTATION 2000-2016

Office Clerk

Answered incoming calls, took messages and transferred calls

Maintained files, performed data entry of billing for company records.

Scheduled outgoing freight appointments and dispatched drivers.

Updated information on Amazon accounts to ensure safe delivery.

Documented and maintained records regarding damage and refused accounts.

Pro Staff Personnel-(DHL Worldwide Express) Houston Tx 1999-2000

Data Entry Operator

Data entered a high volumne of confidential data in company database.

Greeted visitors and employees entering facility in prompt and friendly manner.

Answer calls, took messages and transferred calls as needed

Temporary Connection-Houston Tx 1998-1999

Data Entry Representative

Process invoices and maintained contact with customer to resolve discrepancies.

Billingand making appropriated account adjustment.

BCI Corp-Houston Tx 1995-1998

Data Entry Manager (promoted 1996)

Monitor correct letter of authorization (LOA), Monitor staff of 30 employees including temps

Cross -trained data entry reps.

Handled Fraudulent Letter of Authorization (LOA), Recognized correct of missing information and monitor full time and temporary employees.

Certificate in hiring/firing

Carlton Temp Agency-Houston Tx 1995-1995

Data Entry Representative: Answering phones, customer service, entering LOA

Merchant Fast Motor-Houston Tx 1994-1994

Data Entry Representative: Billing, customer service and answering phones

Jackson Hewitt-Houston Tx 1994-1994

Processing Manager

Processed Tax Returns

HPD-Houston Tx 1984-1992

Police Data Entry Clerk (II) (1982-1992)

Entering Burglary & Theft Reports, pawn tickets, answer phones

Clerk Typist (1984-1988)

Answered phones, receptionist duties, picked up and distributed mail

Education:

Texas Southern University-Attended 1993

Forest Brook High School-Houston Tx - Received Diploma 1982



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