Summary

●Seasoned Professional in Information Technology (IT), Cyber Security, Project Management, Technical Writing, Digital Marketing and Creative Design.

●Accomplished, Innovative, Highly Respected, Certified Security Practitioner and Creative Strategist having directly worked on Global Cross-Functional Teams in Agile/Scrum and SDLC Environments.

●Worked directly on risk analysis, systems management, procedural documentation, incident response, enterprise-wide security policy, and cyber security awareness training.

Career Log

●Assistant Vice President – Business Information Security Officer: Citibank – Tampa, FL, JAN 2017 – Present

●Information Security Communications and Financial Strategist: Jabil Circuit – St. Petersburg, FL, JUN 2014 – SEP 2016

●Sales and Marketing Support Coordinator: Arthur Rutenberg Homes – Clearwater, FL, APR 2012 – FEB 2014

●Special Projects Manager: Telovations, Inc. – Tampa, FL, DEC 2010 – DEC 2011

●Research Manager: Lovett Miller & Co., Inc. – Tampa, FL, JUN 2000 – DEC 2010

Professional Experience

Played a key role as Business Information Security Officer at Citi, while globally promoting Risk Management to grow Cyber Security Awareness, value and credibility with a range of stakeholders, including employees, Center GISOs, Senior Business Leaders, and applicable stakeholders in 19 countries generating $17.3 billion in revenue.

●Supported and advocated a sustainable Information Security Risk Management program to ensure information risks are identified, assessed, mitigated and controlled by working with business management, application managers, and various subject matter experts.

●Actively engaged in the performance, assessment, remediation, and mitigation of Third Party Vendor and Vulnerability Assessments.

●Partnered and assisted in the development of strategies and plans for improving both Security Architecture and Application Security.

●Monitored and recommended changes, enhancements or additions to the Security Controls of business applications enhancing the Information Security profile of the organization's processes.

●Assisted in the Investigation of Security Incidents, and infrastructure units by identifying IS risks and recommending appropriate controls for development, day-to-day operation, and remediation of non-compliance.

●Developed effective business relations to interpret, translate, advocate information security requirements of the Business IS program into technical requirements to keep focus on overall risk and intellectual property protection.

●Managed the communication of Security Events like Security Breaches and Security Policies by initiating and coordinating emergency actions to protect the business unit from an imminent loss of information, brand reputation, and customer trust.

Passionate as Information Security Communications & Financial Strategist at Jabil, while developing and implementing a Digital Marketing brand and framework seen in its Global CyberSecurity Information Assurance (GCIA) team’s logo, social media, website, applications, and global projects like the Employee Access EcoSystem, increasing the adoption of Security as a Service for its customers, vendors, partners, and its 90 facilities generating $18.3 billion in revenue.

●Managed GCIA’s $10+ million annual budget by keeping alignment with GCIA roadmap, which involved evaluating cost centers and performing detailed financial analysis.

●Lead global projects in Compliance, Audit, Licensing, Identity Access Management, Mobile Device Management, Application Security, Web Security and proprietary tools.

●Implemented new cross-channel digital strategies (Web, Video, Email, Newsletter, and Print) for branding the global rollout of the Employee Access EcoSystem, Security as a Service, and other key Information Technology Security projects.

●Branded GCIA team capability, IT as a Service, thru communication of its enterprise value to Jabil, its customers, vendors, and partners of its application, software technology, and advanced systems.

●Drafted and maintained policies and procedures, communication plans, reports, technical and user training documentation.

Education & Professional Development

●Master of Business Administration in MGT, FIN, MIS (2007) – University of South Florida – Tampa, FL

●Bachelor of Science in Biology (2000)– University of South Florida – Tampa, FL

●Certified Information Security Manager (CISM): (2018) – Information Systems Audit and Control Association (ISACA)

●Certified Information Systems Security Professional (CISSP): (2017) – International Information Systems Security Certification Consortium (ISC2)

●Email Marketing, Search Marketing, Social Media Marketing, Marketing Measurement & Analytics Certification (2016) – MarketingProfs University

●Content Marketing Certification (2016) – Content Marketing Institute

●Usable Security and Cryptography Certification (2016) – University of Maryland

●ITIL Foundation Certification (2015) – APMG International

●SEO Certification (2012) – Tampa SEO Training Academy – Tampa, FL

●“Doing Business in China: Business Communication & Relationship Protocols” (2001) – University of South Florida – Tampa, FL

Honors & Awards

●Finalist Oktane Lightning Award (August 2016): Recognized Walther Ardon and the entire Okta project team for their long hours, days and weekends committed to ensuring the Okta project’s success.

●Awards Winner and Nominee – T.E.N. ISE Southeast Executive of the Year (March 2016): John Graham and the GCIA team won this award in recognition of the outstanding leadership and performance in risk management, data asset protection, regulatory compliance, privacy, and network security.

●Finalist and Nominee T.E.N. ISE North America Leadership Summit (November 2015)

●Winner and Nominee T.E.N. ISE Southeast Project of the Year (March 2015): Recognized GCIA’s Employee Access Ecosystem team for their outstanding leadership in risk management, data asset protection, regulatory compliance, privacy, and network security.

●Nominee T.E.N. ISE North America Leadership Summit and Awards (November 2014)

●Nominee – CIO’s Digital Edge 25 Awards (November 2014): honor enterprises that have leveraged the digital technologies of social, mobile, analytics or cloud to transform or innovate in their business

Professional Affiliations

●ISC2: Active Member of Tampa Bay Chapter (www.isc2.org)

●ISACA: Active Member of Tampa Bay Chapter (www.isaca.org)

●InfraGard: Active Member of Tampa Bay Chapter (www.infragard.org)

●Information Security Systems Association (ISSA): Active Member of Tampa Bay Chapter (www.issa.org)

●B-Sides Tampa: Information Technology Security Conference Board Member (www.bsidestampa.net)

Technology & Vendor Skills

●Adobe Acrobat

●Adobe Photoshop

●Adobe InDesign

●Adobe FrameMaker

●Email Template Design

●Microsoft Office 365

●Microsoft Visio

●Microsoft Access

●Data Analysis

●CRM and Databases

●Google for Work

●Web / Print Layout and Design

●HTML / CSS

●WordPress / Joomla

●Google Sites

●Google Analytics

●Search Engine Optimization (SEO)

●Agile/Scrum SDLC

●Microsoft SharePoint

●Salesforce.com

●SnagIt

●Microsoft Windows OS

●Apple iOS

●Apple Mac OS X

●Problem Solving / Troubleshooting

●Process Improvement

●Business Writing

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