Customer Service Sales

TAYLOR LEWIS

***** ***** **** ********, ** *****

937-***-****

***************@*****.***

CUSTOMER SERVICE, SALES, and ADMINISTRATIVE EXPERIENCE Sales Associate

Kohl’s Department Store

Canton Township, MI

Livonia, MI July 2016 - Present

• Exceed customer credit application and approval goals

• Engage with customers at point of purchase

• Alert patrons to special promotional sales and pricing

• Resolve customer challenges in the moment

• Process credit and cash financial transactions through electronic point of sale system

• Maintain adequate inventory selection

• Lead multiple department efficiency initiatives for a wide range of consumer products

• Assist customers with locating, fitting, and comparing merchandise

• Optimize fitting room experience and recover neglected merchandise

• Provide guidance for customers e-commerce, and kiosk orders initiated or picked up in store

• Apply best practices to create an organized and pleasant product presentation on sales floor

• Independently monitor quality of merchandise displays, fixtures, and samples

• Ensure appropriate promotional signs are visible and reflect accurate pricing

• Identify and communicate sales floor operational opportunities

• Awarded Associate of the Month for August 2017

Administrative Technician

Wright-Patterson Air Force Base Medical Center

Wright-Patterson AFB, OH Summer 2015

• Performed Administrative duties

• Coordinated pre-deployment training and out-processing of U.S. Air Force members

• Managed records for hundreds of training certificates

• Accurately tracked data in a secure government database for thousands of service personnel

• Monitored schedule and calendar of security personnel

• Reported to Technical Sargent and maintained clear communicated with addition staff

• Compiled data and generated reports for weekly reviews CLINICAL and VOLUNTEER EXPERIENCE

Lab Technician Assistant – Volunteer

Laboratory/Pathology

Dayton Children’s Hospital

Dayton, OH Summer 2014

• Documented the collection of medical samples from Phlebotomist and Technician

• Ensured proper labeling and packing of biological specimens

• Transported specimens for internal laboratory processing

• Manned and operated secure pneumatic carriers

Saturday Kids Club Specialist - Volunteer

Stepping Stones

Cincinnati, OH Summer 2014

• Assisted coordinator with program registration for children with Down Syndrome, Cerebral Palsy and Autism Spectrum diagnosis

• Led recreational, therapeutic, and interactive activities for children ages 2-18

• Coordinated arts and crafts activities

• Transported and assist individuals in wheelchairs

• Assisted in eating activities

• Provided 1:1 activities with children

• Implemented treatment goals and objectives as designed by Board Certified Therapists and Analysts

• Compile participant session notes and maintained schedules

• Collect participant progress data and communicated feedback Child Center Assistant - Volunteer

Women and Children Treatment

Nova House Association

Dayton, OH Summer 2013

• Clerical tasks as assigned by program coordinator

• Ensured proper sanity and safety of environment

• Create supplies for a fun atmosphere

EDUCATION

B.S. Neuroscience – Brain, Mind, Behavior University of Cincinnati Cincinnati, OH May 2016

PORTFOLIO

Adult and Pediatric First Aid/CPR/AED Certified

Choose Ohio First Scholarship Recipient

Bates Memorial Baptist Church Top Model Scholarship Recipient Enjoy promoting, marketing, and volunteering for fundraising activities Yoga

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