Customer Service Manager
Resume:
Michael Pearsall
*** ****** ******, **** **** Branch, NJ 07764
*****************@*****.***
Work Experience
Property Management Intern
Xchange at Secaucus – Secaucus, NJ
September 2017 to February 2018
Assisting the customer service manager, property manager and assistant property manager in all aspects of residential property management. Tasks included, but were not limited to, interacting with tenants regarding maintenance requests and other issues, scheduling maintenance workers to complete projects and following up to make sure jobs were completed.
Overnight Concierge
Avenue Le Club - Long Branch, NJ
July 2016 to September 2017
(Summer Employment) I was responsible for the beach club which included, but was not limited to, directing members away from restricted areas and instructing them where to go.
Sales Associate
Toys 'R' Us - Eatontown, NJ
May 2015 to July 2016
I oversaw the completion of various tasks such as re-stocking shelves, unloading merchandise from trucks, assisting customers with products, and ordering items online.
Sales Associate
Lids – Eatontown, NJ
November 2014 to January 2015
(Seasonal) I was responsible for greeting customers, assisting in finding the correct sizes or styles, recommending the rewards/discount card.
Interviewer
SRBI – West Long Branch, NJ
May 2014 – October 2014
The company held contracts with various clients and my job was to interview their consumers to get a better understanding of their feelings toward the products or services.
Dishwasher
San Alfonso Retreat House – Long Branch, NJ
May 2013 – December 2013
I washed dishes, took out garbage, cleaned the kitchen after breakfast, lunch or dinner service.
Customer Service Representative
RPI – Eatontown, NJ
May 2012 – September 2012
I would assist customers over the phone with making donations to the various organizations we represented.
Technical Assistant
Long Branch Board of Education - Long Branch, NJ
June 2009 to May 2011
The main objective was to maintain electronic devices throughout the school district.
I helped in fixing projectors, smart boards, and computers. I also installed speakers and projectors in classrooms.
Education
Bachelor's in Business
Stockton University - Galloway, NJ
September 2015 to December 2017 (3.38 GPA)
Associate in Social Science
Brookdale Community College - Lincroft, NJ
September 2011 to December 2014 (3.18 GPA)
Proficient in Microsoft Office, Minitab Statistical Software (5 years)
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